Flooring Direct (Fort Worth)

I got floors & baseboards done totaling ~$20k. They never told me that they?d leave big gaps under my door frames where there was the tile. They told me it was in the checklist contract but it is not! Then the baseboards came out absolutely horrible! They?re dirty, they didn?t fill the nail holes and used too big of a nail gun that even after they came back the first time and put wood filler it didn?t fix it, some have large gaps underneath meaning they didn?t level the floors properly, there?s sloppy caulk all along the top, rough edges from where they cut the boards and didn?t sand them, they didn?t paint them, there were nicks and chips from install, 2 boards bowed out from the wall to where I could stick my finger in the caulk, 2 boards completely overlapped, got caulk all over my black door stops, cut boards jagged around the toilet valve, forgot to install one door stop, and broke a piece of my wall off. It was just a mess.still haven?t fixed it all and now ghosting me

They were the most cost effective. Just a little hiccup where they only sent one installer for a big job. Once call were placed, it was addressed.

Excellent from start to finish! Scott came to the house for estimate,. I also went to the showroom to pick the flooring choice. Paid for materials, 1/2 down then other 1/2 after installation. The workers moved furniture around and completed in one day!

Everything as promised.

Professional

Awesome company in every way, from Sales through installation!!

Very good service.

It was done quickly and efficiently! They matched the current wood flooring perfectly! Would call them again if I needed any type of floor work done.

Customer service lacking . Carpet was installed but the couch was not reconnected and it is a recliner couch. Was not happy

Two spanish-speaking young men did the install. Although they spoke Spanish, they managed to communicate essential information about the installation. They first confirmed that the material they installed matched the existing flooring. Then they leveled each floor before putting down the laminate. I requested sealing the laminate to the baseboards but they said the company policy was to not do this due to movement of the walls and floor. They cleaned up after the job and put back furniture where it went. Overall, I am very satisfied.

We love our new floors, and would hire Flooring Direct again. Totally satisfied!

Very good work. Salesperson was wonderful. Price was great and I'm looking to get two more rooms done. I will call them

Excellent company to work with

They did great! Happy with the results!

Customer service, workmanship, professionalism, & product weâ re all outstanding.

The crew that Flooring Direct sent was professional, skillful, efficient, and clean. Their attention to detail, knowledge, and strength were impressive. We are thrilled with our floors!

Best Price! Installed in one day

The 3 installers were very professional, courteous and respectful of my home and furnishing. They did an excellent job and had packed up and out before a heavy rainfall. I would recommend them.

They did such a great job with my floors. I will use them again.

Prompt, Efficient, Professional

Easy to work with. Lowest cost of all quoted suppliers. Professional crew installed carpet and wood flooring both. Completed in one day.

This was the easiest process for our entire move.

They did great work and were helpful.

Wonderful company to deal with from beginning to end. I would highly recommend flooring direct to everybody.