Flooring Direct (Fort Worth)

hardwood floor specialist, carpet installer, flooring contractor

About us

Serving Fort Worth since 1988, Flooring Direct delivers seamless, elevated flooring experiences for residential, multi-family, and commercial spaces. Schedule your FREE in-home estimate and we’ll bring curated samples straight to your door—so you can see, feel, and choose what fits your space best. Our experts guide you to flooring designed for your lifestyle and crafted to last. From demolition to installation, every step is handled with effortless precision. Our master installers move furniture, clean up, and treat your home with refined care—so all you have to do is love your new floors.

Business highlights

37 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.6
Showing 26-50 of 250 reviews

Suzanne G.
09/2023
4.0
There was a mix up on the nature of our project, but the contractor spent time with us to share tips on what we needed to complete the our project

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jackie F.
08/2023
5.0
I got a superb quality of carpet for an amazing value. After quotes from Empire Carpets and Home Depot we were blown away by this company. If youâ re looking for carpet or flooring this company should absolutely be one you get a quote from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arely M.
08/2023
4.5
Fast and easy! Came and gave all important information

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Leon R.
08/2023
4.5
Good work

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sherry C.
08/2023
5.0
Great job. Installation team were very professional, explaining the process and working quickly but took great care with details of the installation. I am very pleased with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn W.
08/2023
5.0
This was a professional and pleasurable experience from open to closeâ no surprise, no moments, and no last-minute changes. And Mr. Jan was lightning fast and the kindest man. If you get him, thank me later. You have been blessed!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Itoro E.
07/2023
4.5
good experience

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Victor S.
07/2023
4.0
Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mike d.
07/2023
5.0
It only took 4 days from contacting Flooring Direct to installation. The big home center was going to take 4 weeks! Outstanding customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
07/2023
5.0
The company was very patient with us when deciding which floors to install. Derek was very helpful and made an extra trip to show us more floor samples. The day of install, worker was fast and efficient. He cleaned up work area after install. Overall we are very satisfied with the experience and final product. I would recommend this company to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pavan B.
07/2023
5.0
Best value for the money

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glen P.
06/2023
5.0
They did a good job of taking all responsibility and removing any concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cliff J.
06/2023
4.5
Installers were friendly and helpful. The install looks great - they were as accommodating as possible - especially for this tough job!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Jane s.
06/2023
5.0
Great job! The worker was at my home at the exact time requested, worked hard, answered all my questions. Well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Latasha B.
06/2023
5.0
Timely and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lloyd B.
05/2023
5.0
Hi out that public it's me again ð This carpet company has experienced and knowledgeable sales persons and also carpet installers. I definitely would recommend this company to anyone let's looking for value, great customer service and of course excellent carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheri G.
05/2023
4.0
..

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Danny P.
05/2023
5.0
Carpet was installed in a few hour. They did a pretty good job. No regrets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Drew H.
04/2023
5.0
Floor turned out great, carpet was great and everything was done timely which I very much appreciated. The only very minor gripe is that there were a few costs that I didn't expect to incur that perhaps I should have been made aware of (I needed new baseboards as the old ones (they were pretty old) were essentially destroyed during installation and also needed a plumber to re-install my toilet). Nevertheless, I highly recommend them, they were very attentive and did give me a discount on the new baseboards. Most importantly though the new floor looks amazing and the project was done on time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Richard C.
04/2023
5.0
Knowledgeable, professional, honest, exceded all expectations. Wohld hire again in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen R.
04/2023
5.0
Great team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie L.
04/2023
3.0
The first team that put down the floors did not level it right so they had to send out another team to rip up the flooring that was just put down. All in they did get it fixed but was just a inconvenience for the amount of time to get it all done due to it having to be redone.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0


Tracy N.
04/2023
4.5
As expected

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Carol U.
03/2023
5.0
Fast, friendly, and did quality work. They were neat, cleaned up everything. I couldn't be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry H.
03/2023
5.0
Timely and good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9886 Chartwell Drive, Dallas, TX 75243

https://flooringdirectdfw.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed

Flooring Direct (Fort Worth) accepts the following forms of payment: CreditCard
No, Flooring Direct (Fort Worth) does not offer free project estimates.
No, Flooring Direct (Fort Worth) does not offer eco-friendly accreditations.
No, Flooring Direct (Fort Worth) does not offer a senior discount.
No, Flooring Direct (Fort Worth) does not offer emergency services.
No, Flooring Direct (Fort Worth) does not offer warranties.

Contact information

9886 Chartwell Drive, Dallas, TX 75243

https://flooringdirectdfw.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM
Sunday:
Closed