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Benjamin Franklin Plumbing

water softener installer, plumber, water heater installer,

About us

Benjamin Franklin Plumbing of Austin, Texas is proud to be a part of the Benjamin Franklin Plumbing Franchise family. The fact that we are a locally owned and family operated national franchise gives you, our customer, the best of both worlds. When you do business with us you get the peace of mind that comes from dealing with a nationally known and respected company, as well as, the comfort in knowing that the management is local. If you ever feel you need to talk to the owner just pick up the phone and call and ask for me, Fred Oldenkamp, responsible Master Plumber and franchise owner. We look forward to serving you for all of your plumbing needs for many years to come! (Keep in mind that our Sunday trip charges are $119, not $59)

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
20%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
3.9
responsiveness
4.6
Showing 876-900 of 920 reviews

Tom B.
03/2015
5.0
A little expensive but very prompt, courteous and efficient.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Daphne C.
03/2015
5.0
My kitchen drain was clogged which had never happened to me before. I called about 10 am and the plumber was here within the hour. He was professional and knowledgeable about my plumbing situation. Rather than just fixing my problem, he explained what happened and how to minimize my chances of this occurring again. There was a discount running that I was given. He also offered me a special club which provides discounts to those who sign up. I chose not to accept it but it seemed like a reasonable option. I will use Benjamin Franklin in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$127

Allan H.
03/2015
5.0
These guys did a great job. I would call them again when I need plumbing work done. I would recomend them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Diane C.
03/2015
5.0
Great experience. On time, friendly, knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack C.
02/2015
0.5
I hired them to fix a leak as the Water Department said the meter was working fine....that the problem was from the meter to the house. I knew that I had a leak but all the technician did was confirm that by doing a pressure test that I indeed have a leak. I knew that before the tech came out yet I had to pay $211.00 for what....to locate the leak was advised that it would cost an additional $900.00 and that would be just to determine if the leak was in the house or yard....then there would be an additional charge to repair the leak....I am very very upset and would not recommend this company to anyone!!!!!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Ruth K.
02/2015
5.0
Technician was friendly and efficient. Fixed the problem right away and quickly. Needed a new valve for the bathtub faucet. Arrived on time. Cost a little more than expected but happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$305

Scott L.
02/2015
5.0
They provided prompt professional service at a fair price. They quickly fixed a leaky outside hose bib and it works perfectly and looks great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
02/2015
5.0
Great experience. Easy to schedule an appointment, Arrived on time and very professional and knowledgeable in inspecting my house, piping to give an accurate quote on installing a gas pipe to the stove (understanding of specs, permit process, risks, etc).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$59

Paul G.
02/2015
4.5
The technician was early and experienced. I only needed a new thermostat. Was charged a fee because they didn't have the part on the truck and he had to go get it. Other than that service was excellent. Cost was reasonable to have hot water again.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Karen V.
01/2015
5.0
It seems a little expensive. I am from Minnesota, just visiting my son. The work was for his house. The plumbers in Minnesota do not charge as much. But the work was excellent, perfect, clean and the guys were very professional and friendly. My son would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$678

Gail W.
01/2015
4.5
Arrived in time, assessed issue, snaked drain to unclog

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose U.
01/2015
5.0
Professional, and courteous services. Do not cut corners.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$152

Glenda C.
01/2015
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather H.
01/2015
5.0
They are very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
plumber,
water heater installer,
sewer cleaning company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM