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Benjamin Franklin Plumbing

water softener installer, plumber, water heater installer,

About us

Benjamin Franklin Plumbing of Austin, Texas is proud to be a part of the Benjamin Franklin Plumbing Franchise family. The fact that we are a locally owned and family operated national franchise gives you, our customer, the best of both worlds. When you do business with us you get the peace of mind that comes from dealing with a nationally known and respected company, as well as, the comfort in knowing that the management is local. If you ever feel you need to talk to the owner just pick up the phone and call and ask for me, Fred Oldenkamp, responsible Master Plumber and franchise owner. We look forward to serving you for all of your plumbing needs for many years to come! (Keep in mind that our Sunday trip charges are $119, not $59)

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
20%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
3.9
responsiveness
4.6
Showing 726-750 of 920 reviews

Jesse W.
04/2016
4.0
They were on time and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

JEFF S.
04/2016
5.0
technician was very knowledgeable and easy to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Richard D.
04/2016
5.0
The work performed by Joshua P. was extremely good. He's a perfectionist, and the quality of his work shows it. He had an excellent helper, and even the company owner xFred came out to assist. They installed both a tankless water heater and softener system. 2 1/2 days work cleaned up after each day. IBoth my wife and I are extremely happy with the work, and I just found a new plumber and plumbing company. Thanks guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

Gary H.
04/2016
5.0
Great service, but way more expensive for the time it took.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0

Yes, I recommend this pro

Linda M.
04/2016
5.0
Very efficient. Offered several options of service and costs. Very knowledgeable of the area of town regarding the water quality. Quickly identified the cause of water leaking under the flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$774

Don W.
04/2016
5.0
I talked to the company and we agreed to meet 8 days later at my vacation home at noon ,they showed up on time and repaired the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean J.
04/2016
5.0
Prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

susan m.
04/2016
5.0
Excellent work, good explanation, unfortunately overpriced.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
5.0

Yes, I recommend this pro
$400

leo h.
03/2016
4.5
Although the cost of replacement of my water heater was more than I had anticipated, Jarrod explained the charges and assured me the cost was competitive. After we agreed that Benjamin Franklin would do the job, they were efficient, kind, thorough, and I think they did an excellent job! Want to acknowledge his helper, Milad. He did everything he could to make sure I was satisfied. This is a good team. M. L. Hawkins

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,908

Angelo R.
03/2016
5.0
excellent service, right on time, explained exactly what was wrong, very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$69

Christina C.
03/2016
5.0
Friendly, cleaned up afterwards, good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Les A.
03/2016
4.0
They were prompt in responding to us. The plumber was knowledgeable and personable, and did a good job working on our problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Piper S.
03/2016
5.0
Excellent and on time. I opted for the free reservation system (instead of the $60 charge to get onto it). So instead of coming out the day I called, they came out the next day and called 30 minutes before arriving at an unspecified time. It worked for me as changing out the toilet seat was not an emergency and I am usually at home. I hired them again to conduct a pressure test on my lines to see if I have a water leak. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro
$110

Tom Z.
03/2016
2.0
They were basically overpriced in charging $275 for a 1 hour job. Would you pay that?

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
3.0


Susan B.
03/2016
5.0
Learned so much from them in order to maintain our water heaters as well as other plumbing issues. Super nice guys. So glad we got them to help us out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$238

James G.
03/2016
4.0
Did a good job. Service was prompt.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
plumber,
water heater installer,
sewer cleaning company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM