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Benjamin Franklin Plumbing

water softener installer, plumber, water heater installer,

About us

Benjamin Franklin Plumbing of Austin, Texas is proud to be a part of the Benjamin Franklin Plumbing Franchise family. The fact that we are a locally owned and family operated national franchise gives you, our customer, the best of both worlds. When you do business with us you get the peace of mind that comes from dealing with a nationally known and respected company, as well as, the comfort in knowing that the management is local. If you ever feel you need to talk to the owner just pick up the phone and call and ask for me, Fred Oldenkamp, responsible Master Plumber and franchise owner. We look forward to serving you for all of your plumbing needs for many years to come! (Keep in mind that our Sunday trip charges are $119, not $59)

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
20%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
3.9
responsiveness
4.6
Showing 701-725 of 920 reviews

Barbara H.
06/2016
4.0
Very pleased with the technician and trainee. A little surprised by the fee. It was more than I'd hoped for.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Laura H.
05/2016
5.0
Plumber was pleasant and capable.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Christa S.
05/2016
5.0
Very professional, excellent work. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff N.
05/2016
5.0
Richard did an excellent job! I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Barbara K.
05/2016
2.5
The plumber brought a young man, a vet, who was hired by the company and was in training. That impressed me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$325

Jeanne G.
05/2016
3.0
Paid extra for a service call on Saturday. 40 gallon water heater will be replaced on Monday. No hot water for two days. Price over $2800. They push their membership plan that you automatically pay online.

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
3.5

$2,841

william s.
05/2016
5.0
Brandon and Deandre were prompt, efficient and thorough. They provided an estimate and time to complete the repairs. The parts were available on the truck. The job was completed in a timely manner. A good job overall.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$290

LEOPOLDO R.
05/2016
4.0
Brandon arrived on time and did a good job; perhaps a little expensive but a good job in an emergency.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Andrew H.
05/2016
4.0
THe only fault was that Benjamin Franklin ran the payments on my account as "Recurring" payments. Thus, it caused my bank account balance to become overdrawn. I hope that the water heater that was new and installed well is not a "recurring" monthly or quarterly job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$3,300

Amit D.
04/2016
4.0
Prompt and efficient

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$230

Rhonda T.
04/2016
5.0
Thank you for the good work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob B.
04/2016
5.0
Fast service at a fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ruth H.
04/2016
4.0
They are a good quality company. They do what needs to be done and get it done quickly. They are expensive, but really know what they are doing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$855

Richard D.
04/2016
5.0
This is an excellent company and well run. Had both a tankless water heater and water softener installed at once and took Benjamin Franklin only 2 days to do it. Their work is very meticulous and didn't take any shortcuts--they have a "do it right" the first time mindset and it shows! They even swept up after themselves each night! We also had low water pressure and Kevin, another one of their plumbers came out and fixed that as well. These guys are experts, prices reasonable, show up when they promise. Fred the owner is also a good guy to work with. No more searching for plumbers--Benjamin Franklin's got our business!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

Beverly S.
04/2016
5.0
The plumber was very courteous and knowledgeable. Expert customer service.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
plumber,
water heater installer,
sewer cleaning company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM