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Benjamin Franklin Plumbing

water softener installer, plumber, water heater installer,

About us

Benjamin Franklin Plumbing of Austin, Texas is proud to be a part of the Benjamin Franklin Plumbing Franchise family. The fact that we are a locally owned and family operated national franchise gives you, our customer, the best of both worlds. When you do business with us you get the peace of mind that comes from dealing with a nationally known and respected company, as well as, the comfort in knowing that the management is local. If you ever feel you need to talk to the owner just pick up the phone and call and ask for me, Fred Oldenkamp, responsible Master Plumber and franchise owner. We look forward to serving you for all of your plumbing needs for many years to come! (Keep in mind that our Sunday trip charges are $119, not $59)

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
20%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
3.9
responsiveness
4.6
Showing 676-700 of 920 reviews

Heidi P.
08/2016
5.0
Prompt and did not take shortcuts, brought my system up to code!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rhonda S.
08/2016
5.0
I had a ceiling light fixture leaking like a faucet and they were able to locate the faulty plumbing and fix it within 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill G.
08/2016
5.0
On time and under budget. Did great work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$185

Sheila S.
08/2016
5.0
They did a great job on our plumbing. He was very knowledgeable and did trouble shooting before cutting into the and made feel with the work he was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
08/2016
3.0
Hold on to your wallet! The appointment was made for the next day. The tech was on time. The tech resolved the problem. But the prices will blow you mind! Shop around.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
3.5


Arnold L.
08/2016
4.0
Very prompt and up front about their pricing. Work was done well and on time.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Judy H.
08/2016
5.0
I was very pleased with the service, speed and knowledge of this company and service tech.. They had to replace the igniter switch. It was just a few minutes to fix and with the call out charge bill came to $169. Not too bad and while he was here, he gave a safety inspection for free. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

Jennifer M.
08/2016
1.0
Did not want to climb our roof to check the vent pipe...but didn't want to enter the attic either. We found a cheaper way to take care of the issue that is just as effective that was not even offered. Plumber knew his stuff but was not a morning person. He also wanted 100 additional dollars for doing nothing other than climbing a ladder. When I issued the check I was called by someone who was just as rude who stated I had written the check wrong. I paid with a card. Never again.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5

$180

Gary H.
08/2016
5.0
The service tech was very thorough, and he did get the job done in a matter hours..The pricing I thought was a little high, I was thinking it would be 800-900 dollar job, it was 1300.00 and I was told the price up front, but it still hurt my wallet. I would still recommend them .

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

MARK P.
08/2016
4.5
The plumber was knowledgeable, prompt, and friendly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$59

Jill H.
08/2016
5.0
Very Professional. Outstanding Service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John C.
08/2016
5.0
Had all parts and completed work in about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory F.
07/2016
5.0
Great Crew! Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas R.
07/2016
4.5
.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$2,700

John W.
07/2016
2.5
Great workmanship on water heater replacement. They did break the wood on the ledge of the water heater closet but it's a pretty tight fit and I had some things in the way. Only complaint and reason for 2.5 rating is that I think the cost was way too high. When you're in a bind, you just go with it but looking back I would get another bid.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
3.5

$1,800

Pamela S.
06/2016
4.0
Excellent work. It as a bit more costly than my budget for the repair, but I think I got better toilets than I expected.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$2,800

Beverly B.
06/2016
3.0
Extremely expensive for the amount of time it took to perform the work. Had I not had a leak, I would have gotten bids.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Ron D.
06/2016
1.5
very over priced $613 to fix a leaking urinal.

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
4.0

$613

Todd J.
06/2016
5.0
Dave was great. Enjoyed having him perform the service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
plumber,
water heater installer,
sewer cleaning company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

2000 Windy Terrace, Cedar Park, TX 78613

https://www.benjaminfranklinplumbing.com/north-austin/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM