Benjamin Franklin Plumbing

Very polite, timely, courteous.

If you are a lady without plumbing repair experience, DO NOT call this company. They pray on women. My wife was charged over $2500 for a water heater to be replaced. To add insult to injury, the final install had a 5 gallon water bucket hanging from the handle with a hole cut in the bottom where a pvc tub was taped to the side of the water heater with duct tape! No joke. A bucket hanging from the water heater with a pvc tube handing out the bottom taped to the side of the water heater.

Our plumbing set up is 50 years old and had some issues. The plumbers were fantastic in very quickly figuring out how to make it all work so we could get a modern set up. They did all this in a few short hours.

The guys were professional, neat, and did a great job. I would definitely hire them again.

Very nice company to work with. Would totally recomment them to anyone.

Great job, prompt flexible service. A bit costly however.

Kept me informed during the job, were pleasant, kept at the job, cleaned up after themselves, & appear to have done excellent work.

Professional. Experienced. Thorough.

Punctual and fixed issue efficiently.

Plumbing completely redone under kitchen sink with hard copper. Explanation of process and billing very thorough and work completed in short time and very effectively.

Plumber was on time, knowledgeable, and courteous. Beside unclogging the drain, he instructed us how to sanitize the AC system upstairs to prevent bacterial condensation, the cause of our clog. A little expensive, but probably in range with other plumbing companies. Will use this company again when needed.

The plumber was professional and knowledgeable. My particular problem was difficult to diagnose exactly as they did not have a camera that would fit in my drain. It remains to be seen if the combination of cleaning the drain with a snake and treating them with enzymes will solve the odor problem.

did not disclose the extra fee for unclogging drain, when asked about charges. I identified the problem during this call, I should have been told of the $250 drain clean fee + the $59 service call fee.