Benjamin Franklin Plumbing

honest contractor who was very professional and helpful in every way. jarrod was more like a good friend willing to help a friend. great job!

Made appointment in a reasonable time & showed up on time. Plumber was friendly & informative. He worked efficiently & did a quality job. Very pleased.

Great customer service, from scheduling to job done. He came out just to do an estimate, ended up installing the toilet the same visit.

The repair man was extremely helpful

Very good, prompt,did real good job of following up.

On time and easy to work with.

I rarely provide reviews but this is an exception because B J Plumbing was exceptional. They called beforehand, were they when they said they would and charged a fair price. The tech took the time to offer several valuable tips, worked quickly and charged us exactly what they bid. We had to replace a garbage disposal, repair a leak under the sink and remove a garden hose from a rusty faucet. All were performed superbly. Very highly recommended!

Very responsive and followed up exactly when they said they would. I have that both are rare for service companies in Austin. The tech was very friendly and explained what he was going to do and exactly what the charge would be prior to performing work.

Friendly, fast service from true professionals! Thanks!

They were prompt, courteous and did the job fast.

Jarrod was punctual, professional, and proficient.

Sunday Emergency Valve came loose. The quoted $99 for Sunday call out and then after 5 minutes of work they screwed the valve in, turned on the water and charged another $93. That was not quoted. On the invoice they listed the $93 as Miscellaneous Adjustment, i.e. the gouge factor.