About one year ago, we entered in to a contract for landscaping and erosion mitigation on our property to include a retaining wall and fill on one side of the property. After heavy rains on October 30, water infiltrated the base of the wall, resulting in a massive blowout of gravel and fill and a huge hole along the fenceline on the inside of the wall. The ground on the inside of the wall has dropped several inches along about 80 feet. By contract, the business was to "dig trench and pour a concrete footing with rebar for stability." After the blowout, and upon closer inspection, this work was not done, resulting in the current damage and long-term structural instability of the entire 120-foot wall. They are in serious breach of contract which I expect to have remedied - or at the very least reimbursed the $9,000 in labor costs so we can get someone in to retroactively correct the issue. This is only the most recent (and most significant) issue with the job. In addition: - They installed several pieces of clearly dead sod, ensuring us that it would "come back." It did not, and we had to have them come back out to replace the dead patches. - There have been two separate issues with water and dirt infiltrating the bottom of the wall, which they have come back and had to address. It wasn't until this most recent event that it became clear to us that they did not trench ANY of the wall nor pour concrete nor rebar. Please, please, please think twice about using these folks. They talk a good game, but the project has become a year-long nightmare with a $15,000 price tag because of shoddy (and shady) work.
Description of Work: Retaining wall, fill and erosion mitigation in backyard, install sod and landscaping.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$14,668.95
Heather P.
06/2015
1.0
landscaping
 + -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$17,000
Kristopher P.
04/2015
5.0
landscaping, hardscaping, patios
 + 1 more
Robin and team were very engaged from the beginning. They helped brainstorm the design and it was clear they are passionate about what they do. Robin monitored the entire project and I appreciated that she treated her team with respect. If I had any constructive feedback it would be that the team almost worked with too much urgency. The job was done before I could blink. I would highly recommend Robin for her straightforwardness, passion, and follow through.
Description of Work: Design and execution of landscaping work, back patio, and driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louis D.
07/2014
2.0
landscaping
 + -1 more
unknown
Description of Work: I was eager to use a woman driven landscape business, and the person who came out to do the bidding was nice and professional. however, she left the company before our work started, and the woman who then was assigned to us was very nice, but distracted due to personal issues. | |I made the mistake of not getting a second bid, and afterwards it became known that we overpaid by about $5,000 based on the plants used and the time it took to do the job (only 2 days). The folks bragged about their rock guy, but within weeks the rock work began cracking and moving apart. They told us not to plant hibiscus in our back patio area, yet they put 1 in. | |They didn't position the plants properly, and we have had to move 2, and have lost several other plants. They also talked a lot about a quarterly newsletter which would tell us everything we needed to do for the landscaping but that never materialized. They also charged me an additional $750 to restock rocks they had brought out for a walkway, which was not what I had talked about with the first person who did the bidding. | |In their defense, I believe the owner came down very ill sometime shortly after our installation, but we never ever heard from anyone again. I do not think the planning and execution of this project was at all worth what we ended up paying and cannot recommend them. |
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$9,700
Karen B.
07/2012
5.0
landscaping, lawn service
 + 0 more
Sid Mourning of Good Morning Tree Service referred Robin to me. After I called her, she responded very quickly to meet at my house. She gave me a quote of $3,000 to do a complete redo of the landscaping in the front yard. She and her crew arrived promptly on the scheduled day and went to work. They turned my mess of a front yard into a work of art! I'm not a gardener and she was more than willing to tutor me on what I need to do to keep the plants healthy, which isn't much as they are all native plants. In addition to the plants and shrubs they brought, they used the existing plants that had survived under my care and even found some plants on the side of my house and transplanted those. They offer fall and spring service to keep the landscaping maintained, which I fully intend to use. I look forward to the day I can have them landscape my back yard! I highly recommend this company.
Description of Work: Total clean up of front yard including digging out roots from previous shrubs (some very deep), created creek bed effect with rocks, planted shrubs and other native Texas plants all around house and in front yard.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Patios,
Stone and Gravel,
Masonry,
Lawn and Yard Work,
Fencing,
Outdoor Kitchens,
Homebuilders,
Mulch and Topsoil,
Lawn Fertilization & Treatment
FAQ
Robin Tyler Designs is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Robin Tyler Designs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Robin Tyler Designs offers free project estimates.
Yes, Robin Tyler Designs offers eco-friendly accreditations.
No, Robin Tyler Designs does not offer a senior discount.
No, Robin Tyler Designs does not offer emergency services.
No, Robin Tyler Designs does not offer warranties.
Robin Tyler Designs offers the following services: Landscaping, hardscape designer & builder.