For the most part I was happy with their service. It was obvious that the crews were in a hurry every visit but I was also happy with the price. I figured that the service was adequate for the price I was paying. Their billing to my credit card was no problem and Karen Hoffman was responsive to my emails. In Nov of 2014 I inquired about reducing frequency of service and also requested that they trim back some invasive bamboo shoots coming in from the neighbors yard. A man named Jason Jones inadvertently responded to me rather than Karen with the following e-mail which I found very disrespectful. While I understand the e-mail wasn't intended for me, I also was not happy with Mr. Jones' attitude. As such I terminated service with them and would caution my neighbors before doing business with Green Earth Landscaping of Austin TX. QUOTE "Jason <
[email protected]> wrote: We don't offer every three week visits. I don't care if we drop him. We don't make any money on him anyways. Everything is also organic which costs more. I think he is $70 a month which is $35 a visit which means they have to be in and out in less than 30 min Jason JonesGreen Earth Landscapes and Construction512-217-9534www.greenearthlandscapingaustin.com" END QUOTE