Description of Work: Salesman was pleasant enough but not particularly effective or knowledgeable. Hard time getting phone calls return. Also charged our discover card for half the agreed price and then nothing was done for at least 6 was. That being said we were satisfied with the job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary A.
10/2015
5.0
fencing
 + -1 more
unknown
Description of Work: I've used them about three times.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tim R.
10/2015
5.0
fencing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Natalie D.
09/2015
5.0
fencing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,000
Bonnie F.
09/2015
3.0
fencing
 + -1 more
unknown
Description of Work: Contact person,Joe, sounded very professional and helpful. He understood the job was a small patio to be fenced and the work date (6 weeks after the call) was VERY important for I was leaving town for 2 weeks,. On work day nobody showed up and I heard nothing. When I finally reached Joe he was apologetic and set another date for later. The installer was sloppy (left nails in driveway,etc.). The gate was sloppy and was very difficult to latch. It was Friday, and I needed to get in and out for the weekend. My son-in-law corrected the latch,etc. The fence part is fine. And in fairness, Joe gave me a discount on the fence after the missed day. I didn't call about the latch because I needed prompt, more careful work.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$1,000
Jeff O.
08/2015
5.0
fencing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,400
Michael C.
06/2015
5.0
fencing
 + -1 more
unknown
Description of Work: Rustic fence replaced a twenty foot stretch of fence and replaced all the old wooden posts with metal. Job came in as quoted, excellent work, and was performed in a short break during the spring snows. The guys were very respectful and got it done with no messing around.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Linda L.
06/2015
5.0
fencing
 + -1 more
unknown
Description of Work: Serviced electric gate
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas L.
04/2015
5.0
fencing
 + -1 more
They were fantastic!
Description of Work: They took down an existing fence and put up a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LLOYD R.
04/2015
5.0
fencing
 + -1 more
unknown
Description of Work: install 7 metal posts in place of broken wooden ones. rehung the fence with some repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$691
Karen O.
02/2015
5.0
fencing
 + -1 more
unknown
Description of Work: Replace complete fence went well used them a 2nd time at another house they do good work they are there when they say they will be there and their prices are comoetitive
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
George G.
01/2015
5.0
fencing
 + -1 more
unknown
Rating Category
Rating out of 5
Judy P.
01/2015
5.0
fencing
 + -1 more
unknown
Description of Work: Fence damaged in storm. Poles set in concrete had to be cut out, reset and the panels repaired and reattached. Fence looks better than before the storm. There were some logistics problems and they worked very hard to solve them all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,690
Noah R.
12/2014
5.0
fencing
 + -1 more
Good quality.
Description of Work: New fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Leonard E.
08/2014
4.0
fencing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$3,000
DIAN K.
05/2007
1.0
fencing
 + -1 more
I had an initial estimate completed in 2006 to remove and replace approximately 196' of fence but had to delay following up and scheduling a start date. In March 2007 I called the same representative on three different occasions and asked that the estimate be updated as I was now going to be able to schedule the work. At their request I faxed a copy of the original estimate and measurements to facilitate the update. At each call I was assured that I would hear soon, but I never received a reply. I originally intended to use Rustic - I was pleased with the punctuality of their response and their competitive initial estimate in 2006. In addition, I had talked with others who were pleased with the work they completed. Their failure to respond, however, to three different personal contacts in the spring of 2007 eliminated Rustic as a company I would consider hiring.
Description of Work: Removal and replacement of over 196' of wood fence.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
MICHAEL A.
03/2007
2.0
fencing
 + -1 more
When we were bidding for the work they were very aggressive and had the lowest bid but once they got the job things changed. They were slow to get the gate installed and we had to make several calls to them to find out when they would install and the original date was missed by about a week. The gate shortly after installation developed a problem with its wheels and they sent out their sales person to look at it. We were told that they would not honor the warranty on the wheels. The gentleman was nice enough to bring us a set of new wheels but that was over six weeks ago and after speaking with him again I was informed that it would be at least another month before he can make it out there because of how busy they are. But if I was willing to pay for the installation they would be out there fast. Don't use Rustic Fence they don't honor their commitments and seem to have an attitude of not caring about the customer after the job is bid to them.
Description of Work: Rustic Fence replaced a chain link sliding gate at our commercial business.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$2,882
D H.
04/2006
1.0
fencing
 + -1 more
If a company cannot return calls in a timely fashion, then I do not understand how they can continue to create new customers.
Description of Work: I called and was told someone would call back for an estimate. I have yet to receive a call back and it has been 2 weeks. So, I will move on with someone who is more reliable.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
STEVE M.
04/2006
5.0
fencing
 + -1 more
Everyone we dealt with at Rustic Fence was friendly and professional. Our new fence looks great and we couldn't be happier.
Description of Work: Removed old fence and installed new fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
LLOYD R.
02/2006
5.0
fencing
 + -1 more
They lived up to the jobs I have seen in my neighborhood. Their bid was the lowest of three I had gotten. Rick came out when he said he would. The job was done within two days of me hiring them. I would hire them again.
Description of Work: They replaced about 25ft. of worn fence with upgraded materials. This included an entry gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$531.5
DAN K.
10/2005
4.0
fencing
 + -1 more
GOOD QUALITY WORK. NOT STARTED ON TIME.
Description of Work: ERECTING SECTION OF FENCE IN 3 AREAS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,100
HUGH W.
08/2005
5.0
fencing
 + -1 more
I WAS EXTREMELY PLEASED WITH ALL THE PHASES OF THE JOB.
Description of Work: THEY REPAIRED A WOODEN FENCE POST.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
KYLE D.
03/2005
5.0
fencing
 + -1 more
HAVING WORKED WITH RUSTIC IN THE PAST; THEY PROVIDED A REASONABLE ESTIMATE AND COMPLETED THE WORK ON TIME AT THE ESTIMATED PRICE.
Description of Work: INSTALLED 8 PICKET FENCE ON SOME RENTAL PROPERTY I OWN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
06/2004
4.0
fencing
 + -1 more
THE SALESMAN WAS VERY NICE, BUT MADE SOME MISTAKES IN PLACING OUR ORDER. THE MISTAKES CAUSED A TWO WEEK DELAY IN THE INSTALLATION. OTHERWISE, WE WERE PLEASED WITH THE WORK.
Description of Work: THEY INSTALLED A SIX FOOT WOOD & CYCLONE FENCE AROUND OUR VERY LARGE BACKYARD.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$4,400
Allison F.
02/2004
5.0
fencing
 + -1 more
THEY WERE VERY POLITE, PUNCTUAL AND REASONABLY COMPETITIVE IN PRICE.
Description of Work: REMOVE OLD FENCE AND REPLACE WITH NEW FENCE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Wrought Iron,
Metal Fabrication & Restoration,
Welding,
Decks and Porches
FAQ
Rustic Fence Specialists Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Rustic Fence Specialists Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa