Baldi Gardens Inc

OK. However, the machine was too large for the size and odd shape of the lawn. The LAWN IS ON A STEEP SLOPE AND TURNING THE MACHINE WAS DIFFICULT .

I couldn't be happier with the results of this deal I bought back in Oct 13. Baldi sent emails prior to each treatment, including updates when they had to reschedule due to weather, and the lawn looks great. Everything went so smoothly I just purchased a deal for another 3 treatments.

Not many details to share. The service is simple and was fully completed. The only disappointment to me was the weed treatment. I did not see any results from that. I was happy that the aeration crew was able to hit most of my lawn.

on time with excellent results.

All contact was professional and courteous. Baldi was here twice. First, they performed the lawn weed and feed treatment, then returned a few days later for the aeration. I was very pleased with their service and think my lawn is in much better condition due to their services. Their representatives were professional, courteous and quietly performed the services. All in All A+!

Emailed to set appointments. Had to reschedule aeration due to weather. Completed each job on time.

I bought their Big Deal; it worked out outstanding. They could not come out right away but they called right away and set up another date. I will be using them again.

I'm kind of a hard customer in the sense that I'd like someone to explain how exactly everything works. The guy talked to me a little bit Baldi Gardens if I'm home. It was a one time thing so I don't expect a long-term relationship. I had a couple of small complaints. The guy who did the irrigation, he saw my gate and visually looked at it, it was like, your gate is too narrow so I'm sorry but we can't go through gates that are more narrow than 40 inches and he even tried to open my gate, I had a little tree brush in front of it but he didn't even try doing that so he's almost ready to do to the front yard and just leave. I didn't like that but I was there but if I had not been home, he would have not irrigated my backyard. It's a complaint but it didn't really affect the service. Maybe I will use them again. I will shop around first because I like someone to talk to me.

It turned out fine. We were satisfied with it. They followed up with a phone call. We were happy. We will probably use them in the future. They were prompt and called before they came out. They followed up to make sure that we were satisfied. They have good customer service. I thought the price was very reasonable.

Company cancelled first appointment. Had trouble getting new appointment. When technician arrived with aeration machine, machine would not fit through gate, so no service was performed.

I will start by saying that the services were scheduled promptly and completed when they were scheduled. I purchased a special for Lawn aeration with weed and fertilization. The aeration portion of the service went well, but the fertilizer portion did not go as I had hoped it might. There was a miscommunication in what type of weed treatment was going to be applied to my lawn. Because it took place at the beginning of April, I had multiple weeds that were in full bloom, and I expected a broad leaf application to kill the weeds that were in my yard. 1-1/2 weeks after the application, I did not notice my weeds dying or even beginning to wither, so I contacted Baldi Gardens to ask what type of weed treatement they had used. I then learned that it was a pre-emergent which will help prevent existing weeds from germinating, but would not have a noticeable affect on the existing weeds. I was frustrated, but with myself as much as with myself for not confirming the treatment prior to purchasing as I was with Baldi Gardens. (As an aside, I have had a smaller company fertilizing for me for the last several years. Within the last 2 years, my previous provider has missed treatments, and my lawn has suffered because of this. I was taking this opportunity to try to find a new company to take care of my fertilizing needs). I wrote back to Baldi Gardens and told them that it was not clear what type of weed treatement that they would be doing. Typically, I look at these special offers as a way of getting to know a company before I do anything long term. Consequently I was expecting something that would have an immediate impact on my yard, not something that I would have to wait a few months to see if it worked. I told them that this was their chance to impress me, and I was not impressed. I was told by Baldi Gardens that their customers typically sign a multiple year contract and that I was not the right type of customer for them. They also told me that I could not rely upon 1 or 2 heavily discounted treatements per year to solve my problems. I had used the same company for the last several years and have been loyal to that company to the detriment of my lawn. I informed Baldi Gardens that the heavily discounted treatment was their opportunity to impress me and win me over. They absolutely did not. Had I been happy with the service, I would most likely have started using them on a regular basis. Because of the rude way that I was treated, I will not be using Baldi Gardens in the future. I shoulder some of the blame for not knowing exactly what the treatment was going to be, but the attitude of this company is not acceptable to me. I truly love Angie's list. It has put me in touch with great contractors. I have found a carpet company, roofer and a garage door repair company through Angie's list. I have always been able to write glowing reports prior to this one. I will not use Baldi Gardens in the future. I understand misunderstandings, and I can overlook imperfect quality, but I cannot overlook poor customer service.

Well I never could really tell if the spraying had been done.No flag was hung as said. I Was not notified prior to it happening so my dogs could have gotten poisoned for all I know. The owner says they were sending emails but I didnt have any including spam/junk. Was supposed to tell me the time they had done the service but never did. I did see the holes in the ground so that was accomplished. they also blamed Angies list for causing problems in communication. F because simply put my kids or animal could have gone outside and gotten very sick or worse. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I actually was able to go back and confirm that we received no angies list messages that said anything about service date. Also because I didnt know the date and dont normally go out and roam my yard how would I know it was wet? Furthermore my last messages requesting how long it takes for the treatment to dry and what product was used went unanswered..so they are correct in stating that I didnt know what product was used though it is because they did not respond via the message center. I have had no issues with the message center with any other providers and am sure if there were issues, the site would resolve them. Lastly....WEEDS WERE GROWING LESS THEN 2 WEEKS LATER!

I believe it went well. I think the soil is retaining water better, and looks healthier than before.

They were right on time and very efficient. The technician explained what they'd be doing and how long it would take and they were right on target.

I scheduled an appointment with Carlo Baldi for yesterday at 5 pm. I received a call from their office confirming my appointment early in the day. 5 pm came and went with no word. I tried several times to call Carlo. When I finally got through at 5:45 pm, he checked is schedule and noted that we were on it. He just forgot. Fail. I will not use a company that can't remember to come to appointments that they made and confirmed. If they can't handle the most basic thing, why would I trust them with an expensive job.

9/2/13 Purchased Service 9/5/13 Received message that the weather was still too hot and they would contact me in October 11/4/13 Since I never heard anything from them, I contacted them to no avail 2/20/14 Contacted them again that I had never received service and would give them one more chance to preserve their ratings, They said they would look into it. 4/21/14 Once again they did not follow up. Requested a refund which I doubt I will ever receive.

very pleased with the ease of scheduling and the job performed.

I will not write a novel here but plan and simple...the scheduling took forever (don't remember the actual date) and I had to contact them to finally get noticed after purchasing the deal on Angie's List. The scheduler for Bali finally contacted me via email, very impersonal, no phone call...I discovered immediately they were too busy for me. I later requested other services and they came out but attempted to over charge me for other landscaping services. Response time is poor and services are over the top. The Angie's List Deals appear to be a sly way of baiting and switching to more expensive services. I'm sure they will agree to disagree on that last comment but its true. Clever marketing at its best...

Emailed me a time that was convenient for them. None of which were dates I requested. Was at the house all day and they never showed. Rude to call. Would not use ever.

The service was very prompt and with no complaints

I hav to take their word it was done. No conversation since note stating it was done.

It went well, they were finished in 40 min.

Great. Showed up on tome and did what he promised very efficiently.

Instead of contacting me to schedule an appointment, they just scheduled one themselves. When I called to let them know that time was not convenient with me, they said that was not their problem. I let them know I wanted to be home so I could watch my pets while they were there and they said who cares and told me to call Angie's List to get a refund.

Good equipment! Good service!