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Founded 2006 • With Angi since May 2007
204 Point East Drive
Nashville, TN 37216
Service Provider ResponseThank you for your review [member name removed]. The week of Thanksgiving, I asked you to contact me so we could discuss your roof issue as I needed to know what your budget was for the repair. We did seal the roof approx 3 years ago with a rubber coating as it was leaking in the seams where the insulated roof joints connected. That received a year warranty. The roof system was a metal insulated roof attached to a metal sunroom which was done years ago (maybe 10 yrs) by another contractor. The sunroom was attached to the home via a cricket and metal flashing. The 'cricket' and flashing the previous contracters did was less than quality as you mentioned yourself. The shingle roof on the existing home needs to be replaced and I mentioned that about 3 years ago. Id say the 3 tabs shingles are @ 15-18 yrs old. We replaced several shingles that were missing, showed nail pops or were damaged about the same time we sealed the insualted roof panels with a painted on roof coating, not a rubber membrame. In addition, counter flashed the chimney. We did do a tile job for you that you needed done asap as you did not want a 'friend' to complete the job if I am remembering correctly. The floor was already up and had some of the subfloor down. We ran into some water damage issues with the subfloor and it had wall issues due to leaking behind the wall. We assisted in laying the tile & grout. However, before we did so we informed you that a few items should be addressed when you had the funds to fix them. After that, we did come back to regrout the tile per your request as a few cracks did surface several weeks later. These cracks are due to the same issues we recommended fixing. My apoloiges for asking you recently how for you wanted to go with the repair and I wanted to see what your budget was for this repair. It is my recommendation that you have the roof replaced as it has done well and lasted its life span. We wish you the best in fixing the issues and would have enjoyed receiving a phone call like I asked in our email correspondence before Thanksgiving.
Service Provider ResponseMy apologies for you not knowing I was leaving while being in the home for a while. I was under the impression I was taking measurements for the bid and emailing them to you in a few days. Yes, we discussed several options and gave you a ball park range of each. The metal carport isnt small so replacing it was going to be around the $6000 mark. I was asking budgetary questions regarding what you would like to stay around and mentioned that we would not be able to make that happen due to the size. Hopefully, you have found a company to do the project for you in the budget you wanted. Thank you again for the opportunity!
We specialize in concrete services, repairs, pouring, leveling, driveways, walkways, stamped patios, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
AFS Foundation & Waterproofing Specialist, founded in 2000, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, structural repair, crawl space encapsulation, dehumidification, and concrete leveling needs. They currently maintain offices in Alabama, Tennessee, Georgia, and Mississippi. AFS is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.
2022 Super Service Award
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DECKS & FENCES, SUNROOMS, SCREENROOMS, PATIO COVERS, CARPORTS, REPLACEMENT WINDOWS, REPLACEMENT DOORS, VINYL SIDING & HARDIE BOARD, GUTTERS & GUTTER PROTECTION, SOFFIT, TRIM & FASCIA, CEDAR SHAKE, OUTDOOR KITCHENS, CONCRETE, PORCHES, ROOFING
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STRATTON EXTERIORS is currently rated 3.5 overall out of 5.
STRATTON EXTERIORS is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
No, STRATTON EXTERIORS does not offer free project estimates.
No, STRATTON EXTERIORS does not offer eco-friendly accreditations.
Yes, STRATTON EXTERIORS offers emergency services.
Yes, STRATTON EXTERIORS offers warranties.
STRATTON EXTERIORS offers the following services: DECKS & FENCES, SUNROOMS, SCREENROOMS, PATIO COVERS, CARPORTS, REPLACEMENT WINDOWS, REPLACEMENT DOORS, VINYL SIDING & HARDIE BOARD, GUTTERS & GUTTER PROTECTION, SOFFIT, TRIM & FASCIA, CEDAR SHAKE, OUTDOOR KITCHENS, CONCRETE, PORCHES, ROOFING