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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
17%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 76-100 of 124 reviews

PAULA C.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer really did a great job on my carpets. They were on time and professional. I like that they knew what they are doing and what knew what they were talking about. Whenever I had any questions they answered them easily.
Description of Work: The cleaned the Berber carpets in my living room, dining room, den, three bedrooms and some stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner came out two hours after we called. That's what I call service. He was very respectful with my belongings. I never wanted anyone to come out to do my carpet as I thought that I could do it myself, but I have found having it done by a professional was a good thing.
Description of Work: They cleaned two rooms of carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

08/2006
5.0
carpet cleaners
  + -1 more
They did a great job showing up when they said they would and I was pleased with the quality of work that they provided. If there were any problem areas they would point them out to me. I understand that some spots would not come out, but its not because they didn t do a good job or that their product didn t work. Things were moved out and back in with care and the carpets dried quickly.
Description of Work: They cleaned the carpets in my living room, dining room, hallway and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner was very dependable and prompt on scheduling a time to come out to clean my carpets. They did a wonderful job at getting all of the dirt out of my carpet. I could really tell the difference when they were done. They also took their time and did a thorough cleaning. My carpets looked new again when they were done.
Description of Work: They cleaned the carpets in three rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

08/2006
5.0
carpet cleaners
  + -1 more
It only took them about two hours to complete all three rooms of carpet in our home and that included moving furniture and placing it back when they were done with each room. They even set the furniture on small blocks. The crew did a wonderful job on the carpet and they were very respectful. We just loved their work.
Description of Work: They cleaned three rooms of carpet in our home. The rooms were just average sized rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

08/2006
5.0
carpet cleaners
  + -1 more
They did a nice job of removing all the furniture carefully and applied stain guard on the carpet. The steam method worked well on the stains and dried very quickly. We are very pleased with their cleaning service. The price was very affordable for the amount of rooms that they did.
Description of Work: We had the carpet cleaned in our four bedrooms, hallway, bathroom and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARIO C.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a good job of cleaning our carpets. They did not move any of the furniture, but put it on blocks. They removed all of the stains and the high traffic areas looked a lot better when they were done. We are happy with using Stanley Steemer to clean our carpets.
Description of Work: Stanley Steemer cleaned the carpets in four rooms of our 2200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer Carpet Cleaner was very good in their line of work. They showed up on time. They were very trustworthy and their prices were competitive. They even asked us if we wanted the scotch guard put on our carpet.
Description of Work: They cleaned the carpets in my entire nine room home which was about 1700 square foot of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAVID W.
08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer was very responsive to my call and provided prompt service. They were very reasonable with their prices and gave us the option of using scotch guard if we wanted it. They were very good at getting the stains out and making the carpet look new again.
Description of Work: They cleaned 6 to 7 rooms of carpet through out my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
They showed their skill and techniques of carpet cleaning. They were very eager to move furniture around for me and they placed it back on small blocks. They were respectful and tidy. They did a nice job on my carpets and they look very nice.
Description of Work: They cleaned four rooms of carpet in my home. They were running a special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

REBECCA M.
07/2006
5.0
carpet cleaners
  + -1 more
I liked Stanley Steemer, because they paid special attention to the high traffic areas around the home and got all the stains out. I also liked that my carpet was dry so quickly.
Description of Work: They cleaned the carpet in my living room, den, hallway and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MONICA M.
07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer has come a few times before and we think they do a good job. They moved our furniture, cleaned the den within a few hours and pulled up all stains. It dried overnight and has stayed clean.
Description of Work: Stanley Steemer cleaned the carpet in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
carpet cleaners
  + -1 more
They did a great job. The reps they sent out were very nice people. They have cleaned the carpets for 10 or 12 years and have always done the job with no complaints. The floor dried quickly and all the stains came out.
Description of Work: They cleaned the carpet in a very large family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Colette B.
07/2006
4.0
carpet cleaners
  + -1 more
The workers only took a few hours to do the work. They moved the furniture and pulled up all stains, only they could have been more professional. They're a pretty good outfit.
Description of Work: Stanley Steemer came to clean four rooms in our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job. I liked how they moved things to clean under them. They put everything back in order before moving on the next room. I was very pleased with the ending results. I was comfortable with the crew that came out. They were quick and sufficient.
Description of Work: They cleaned the carpets in three bedrooms on our second floor of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph G.
07/2006
1.0
carpet cleaners
  + -1 more
Stanley Steemer moved our furniture for us, but they didn t let the carpeting dry, before they replaced it. That caused some of my wooden furniture to bleed into the carpeting. They were running a special for having five rooms cleaned, it would cost $399. So I thought I would give them a try. I wouldn't swear to that price, but I do know, I wouldn't give them another try.
Description of Work: They cleaned carpet in four bedrooms, an office, rec room, guest room, den, and dining room.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$650

07/2006
5.0
carpet cleaners
  + -1 more
They are always great on spots and traffic areas. I have used them several other times because the service is consistent. Two cleaners spent close to three hours on my home, they did every bedroom, living room, halls, etc. The one guy did mention that they offer things like spot treatments and furniture cleaning. I felt put on the spot a little by him wanting me to spend more than the $400 I was already spending on the job. I just said no firmly and he did drop it and do a good job with what I paid for.
Description of Work: Whole house cleaned our carpets, approximate 2,000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dana B.
07/2006
2.0
carpet cleaners
  + -1 more
I felt like they rubbed the carpet too hard and I thought they were going to take the carpet off. It was not really that dirty and I was just not pleased with the job that they did. I don t feel it was necessary for them to scrub that hard. They did not move the furniture because all they cleaned was the open area. They did not clean under anything and they left the floor really wet and it took it about a week to dry.
Description of Work: The technician cleaned the carpet in my master bedroom and my family room. There was no furniture for him to move, because he just cleaned the open area.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

JEFF R.
07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a nice job of cleaning our carpets. The carpets look almost new again, even in the high traffic areas. They removed all of the stains, although the deep ones reappeared very light, we expected that. The man who came was very nice and careful around the things that couldn't be moved.
Description of Work: Stanley Steemer cleaned the carpet in four rooms of our 2050 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DAN W.
07/2006
4.0
carpet cleaners
  + -1 more
They called me right before they came out to make sure we would be here for them. The guy used a real nice machine to clean our carpets with. Our carpets looked great when he was finished. I didn t want to say what I paid for this service.
Description of Work: He cleaned the carpets in our living room, dining room and on our stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

07/2006
5.0
carpet cleaners
  + -1 more
We had a huge living room upstairs and it's one big open room. It would count for four or five small or mid-sized rooms. They did a great clean up job and the room looked and smelled great when they were done. We liked Stanley Steemer and felt they did a good job.
Description of Work: This company cleaned the carpets in the entire upstairs which is one big living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job of cleaning our carpets. They didn't move the furniture, but put it up on blocks. They got almost all of the stains out and the high traffic areas even look great. They were on time and very nice respectful people.
Description of Work: Stanley Steemer Carpet Cleaner cleaned the carpet in three rooms of our 2300 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

07/2006
5.0
carpet cleaners
  + -1 more
They do a good job. They moved the furniture and pulled up all stains. The carpet dried overnight. They're professionals at what they do.
Description of Work: Stanley Steemer came to clean an area rug in our living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did an excellent job of cleaning our carpets. They got all of the stains out, although the deep ones did reappear. The high traffic areas look much better too. We are very happy with how professional they are and plan on using them again.
Description of Work: Stanley Steemer cleaned the carpet in four rooms of our 2300 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer showed great professionalism in the cleaning of our carpets. They were very polite, courteous and respectful in our home. They took their time in cleaning each room of carpet and made them all smell fresh. We were pleased.
Description of Work: They cleaned three rooms of carpet. It was 14x20 feet of carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
Yes, Stanley Steemer offers a 10% senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

627-A American Glass Way, Knoxville, TN 37932

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM