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Advanced Heat, A/C, & Plumbing

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Our 3rd generation family business has been servicing Knoxville, Maryville, and our neighbors in surrounding counties for over 40 years. Our philosophy has always stayed the same, which is to establish a long term working relationship with our customers by offering industry leading equipment, warranties, and service at affordable pricing. We are proud to be a Tane Comfort Specialist Dealer, which means we are held to a high standard of training, continued education, service, and 100% customer satisfation.

Business highlights

55 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Installation, Service, & Maintenance. Plumbing - Installation, Service, & Maintenance

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 676-700 of 813 reviews

deirdre D.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very nice service man. Unable to replace faucet as the location of the faucet is near the bottom of the house, and he couldn't fix unless he crawled underneath the house and replaced pipes as well, estimating an additional 200 to 300 dollars more of work.
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 20 point air conditioning system check. Service technician was very knowledgeable, professional, provided helpful practical advice. I plan to continue having Advanced Heating and Air service my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Marian H.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was disappointed because I was really interested in having the problem with our furnace fixed. I explained this to the woman with whom I scheduled the repair. The technician who came was very pleasant and polite. However he did nor seem to know how to diagnose the problem we were having with our furnace. He suggested that we have a tune up on the furnace in the fall. He thought the problem might be uncovered then. He did tune up the air conditioner, and it seems to work fine. But I really wanted to know why our furnace behaves so erratically. If we have to make a major repair or even replace the unit, I'd like some time to plan for such an expense. Perhaps I need to call a Rheem dealer. | | | |

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$40

Jan S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a maintenance checkup. Did a great job were on time, efficient, and knowledgeable. would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

RUTLEDGE J.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install H&A system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

David K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well.
Description of Work: They did a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kenneth P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
good job
Description of Work: serviced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrew & Melissa F.
02/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: We ordered the $399 whole home humidifier deal. When they got out they said due to the type of ducts we have and because the water lines were not close enough that it would cost us an additional $595. We can't afford to pay that much extra. They said we should request a refund for the purchase.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy M.
01/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
.
Description of Work: In the process of installing the humidifier we decided to have the ducts cleaned. Unfortunately this led to a discovery that the existing duct system ended blindly in spots, wasn't connected to the duct work in other areas--a real mess. We were quoted a price for duct replacement that discounted the cost of the duct cleaning. The staff was punctual and polite. The job took 3 days to complete and we were kept informed at all times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

ronnie C.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced mother bd labor was just 59.00,thought board was a little high

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$446

Gloria P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

steven G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Krichele J.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Perry S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael J.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hollins W.
12/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They cleaned the air ducts in our home and I believe they did a good job. Since I can't really see down into the ducts I have to trust that they did, but they seemed to be very trustworthy people. We have an older home and it took more cleaning and moving around than suspected at first but it all worked out very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician arrived on time. He explained the process, immediately went to work. Work was finished in a timely manner, the systems checked to ensure operation, and I was given a full explanation of what was done and options I have. Very professional, great value! I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rhonda W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Frances J.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Fall furnace inspection and maintenance. Would definitely use provider for future furnace/air conditioner maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Patricia W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: There was no signal coming from the thermostat to the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked unit and replaced bad part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Trish P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith M.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had purchased an AC evaluation and tune-up. When the technician arrived, he asked where my unit was, and I said in the attic. He mentioned something else that indicated to me that he was going to check the heating unit as well, so I said, "Oh, so the furnace is included in this, too?" He said, yes and proceeded with his inspection. After the technician had been here for about 20-25 minutes, he came to me and said that everything looked good. When I asked if he'd cleaned the coils and looked at the drain pan, he looked confused and then said well, that's the AC you're talking about. I just looked at your furnace. When I told him I'd paid for an AC tune up, he was surprised and said they weren't doing AC tune ups any more at this time of year. I found the site where I'd paid for the tune-up voucher, and it showed that it was indeed for an AC tune up. The guy said that had to have been a mistake, but asked if I'd like for him to check the AC. I told him that I did want him to, as that's what I thought he was going to check in the first place. This was because my AC comes on for only a brief time, cools things off quickly, but leaves a lot of humidity/moisture in the house. I thought maybe he could do something to prevent the humidity. About 10 minutes later, the guy reappeared and said he'd checked out the AC and that everything had looked good. I had not watched him do any of the inspection work, so I hope he was honest and did all he said he was going to. He was very polite and professional in manner, and I thought the price - even for one service, although I got two - was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59.99

Karen J.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install new furnace and air conditioning, as well as rebuild a new return air vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Really good
Description of Work: Seasonal tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Contact information

2501 Byington Beaver Ridge Rd, Knoxville, TN 37931

http://www.advancedheatac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
48048
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Basement Waterproofing,
Water Filtration and Softening

FAQ

Advanced Heat, A/C, & Plumbing is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Advanced Heat, A/C, & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Advanced Heat, A/C, & Plumbing does not offer free project estimates.
Yes, Advanced Heat, A/C, & Plumbing offers eco-friendly accreditations.
No, Advanced Heat, A/C, & Plumbing does not offer a senior discount.
Yes, Advanced Heat, A/C, & Plumbing offers emergency services.
Yes, Advanced Heat, A/C, & Plumbing offers warranties.
Advanced Heat, A/C, & Plumbing offers the following services: Heating & Air Conditioning - Installation, Service, & Maintenance. Plumbing - Installation, Service, & Maintenance

Contact information

2501 Byington Beaver Ridge Rd, Knoxville, TN 37931

http://www.advancedheatac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM