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Advanced Heat, A/C, & Plumbing

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Our 3rd generation family business has been servicing Knoxville, Maryville, and our neighbors in surrounding counties for over 40 years. Our philosophy has always stayed the same, which is to establish a long term working relationship with our customers by offering industry leading equipment, warranties, and service at affordable pricing. We are proud to be a Tane Comfort Specialist Dealer, which means we are held to a high standard of training, continued education, service, and 100% customer satisfation.

Business highlights

55 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Installation, Service, & Maintenance. Plumbing - Installation, Service, & Maintenance

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 626-650 of 813 reviews

Russ M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They snaked out a clogged drain. Show up later than expected but still same day service. Found clog and cleared it, then snaked several feet further to be sure there was no secondary issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Matthew K.
08/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: we purchased 2 hours of plumbing service for $79.00. They worked about 10 min fixing a dripping outdoor spicket, then spent the rest of the time telling us why they could not do any of the other projects we asked, like replace some shower heads. They said they had never done an Angie's list deal before, and didn't know what to expect. What a waste. This was the second Angie's list deal that has been a total flop. Two for two.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$79

Ann M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out to restore service to our unit on a Saturday so we wouldn't have to be without air conditioning all weekend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sally D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Spent time, seemed detailed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Janis G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were there when they said they would be, the employee was pleasant and efficient, was very happy with work done & there were no additional charges.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lena L.
08/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Didn't hear from them to set up an appointment, so I called them and scheduled. No one called, no one showed. I contacted Angie's List for a refund. Decided to give them one more chance. Scheduled again. Nice tech showed up. He determined he would have to move water heater to replace outside spigot. Quoted quite a higher price that I wasn't willing to pay. Nice guy. Understood my stance. Parted ways with a handshake.
Rating CategoryRating out of 5

Judith B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service was for a 20-point air-conditioning tune-up. Matt, the technician, was very pleasant, thorough, and quite receptive to answering our questions. He also gave us good advice to help keep our system running well. | Wonder of wonders -- we only needed to pay extra for a small boost to our freon on our twelve-year-old unit. This was a terrific special on a tune-up offer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Eric G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The tech came out, diagnosed the issue and corrected it quickly. He fixed us up and our A/C is working perfectly. As the system is about on its last leg, I asked for a quote. The tech walked through a number of options, explaining the pros and cons of each. I will be getting a new system from them soon!

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$100

andre N.
08/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I paid for an outside faucet replacement. They told me all I needed to replace was handle and ordered the replacement handle. I called them back two weeks later asking about the replacement handle and remarking that $99 was too much for a replacement handle. They said they would get the guy that did that work out in two day and I would have to talk to the manager. I asked to be called back as the manager was not there to speak to me at the time. I never received a call back from the manager and they left a message with my wife rescheduling the handle replacement. So, I paid $99 for a $5-$10 handle that I could have bought at Lowes or Home Depot and workman's time, not a full replacement faucet. I expected a call back to at least discuss prorating the equipment and work needed.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$99

MARTIN S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert V.
08/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joshua H.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$89

Kassi Z.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$38

Peter W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$189

Brenda S.
07/2015
5.0
air duct cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Rita C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Paid $59 for a full checkup on the AC and furnace system. Employee was punctual, polite, thorough and answered all my questions by giving straightforward answers. Provided a detailed invoice showing all that was done in the checkup. Will use Advance Heating and Air again when need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

James T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced two old spigots, soldering in new ones. He also answered several questions clearly providing quite good information in regard to other plumbing issues. The gentleman was prompt, polite, and did the work well. We were quite pleased with the experience and are very likely to call them for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

William S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very good.
Description of Work: They couldn't replace the faucet because of the way the builders installed the faucet. The only way they could replace it is by making a hole in the side of the house. They strengthened the faucet and put a new backwater valve on it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laimon G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: went very well. The technician cleaned and inspected the unit. We are very satisfied with this supplier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Roger T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven J.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Joe J.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After an initial scheduling mixup, work was done quickly and tech was professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$110

Leslie G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David E.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called the company today after two no shows. They apologized and offered the twenty point AC service for free. They have just "cleaned house with the staff" and are now recovering. The first no show was due to the technician not showing up to work 7 days ago. They are scheduled to show on Monday, 6/22/15. So let's see if they show and what type of service we will receive.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel N.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: fixed faucet, changed water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

2501 Byington Beaver Ridge Rd, Knoxville, TN 37931

http://www.advancedheatac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
48048
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Basement Waterproofing,
Water Filtration and Softening

FAQ

Advanced Heat, A/C, & Plumbing is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Advanced Heat, A/C, & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Advanced Heat, A/C, & Plumbing does not offer free project estimates.
Yes, Advanced Heat, A/C, & Plumbing offers eco-friendly accreditations.
No, Advanced Heat, A/C, & Plumbing does not offer a senior discount.
Yes, Advanced Heat, A/C, & Plumbing offers emergency services.
Yes, Advanced Heat, A/C, & Plumbing offers warranties.
Advanced Heat, A/C, & Plumbing offers the following services: Heating & Air Conditioning - Installation, Service, & Maintenance. Plumbing - Installation, Service, & Maintenance

Contact information

2501 Byington Beaver Ridge Rd, Knoxville, TN 37931

http://www.advancedheatac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM