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Advanced Heat, A/C, & Plumbing

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Our 3rd generation family business has been servicing Knoxville, Maryville, and our neighbors in surrounding counties for over 40 years. Our philosophy has always stayed the same, which is to establish a long term working relationship with our customers by offering industry leading equipment, warranties, and service at affordable pricing. We are proud to be a Tane Comfort Specialist Dealer, which means we are held to a high standard of training, continued education, service, and 100% customer satisfation.

Business highlights

55 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Installation, Service, & Maintenance. Plumbing - Installation, Service, & Maintenance

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 526-550 of 813 reviews

Beth J.
06/2022
4.0
plumbing
  + -1 more
Good work a little pricey
Description of Work: gas line removed

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Shane B.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Great work
Description of Work: repair to both Ac units. they did a great job f

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat M.
05/2020
5.0
plumbing, air duct cleaning
  + 0 more
Very well.
Description of Work: Repair faucets for washing machine and out door faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$253

cindy S.
05/2020
5.0
air duct cleaning
  + -1 more
good very satisfied
Description of Work: Faucet replaced on the tub and hot water tank replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Charlotte W.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt and professional!
Description of Work: Heater quit working. AA came within 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jesse C.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very wellxxx
Description of Work: A/C not cooling. Replaced locked up fan motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
04/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Was well pleased!
Description of Work: replaced two outside faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Advanced Heat, A/C, & Plumbing
Thank you for your kind review!!

Ron R.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Timely and professional service.
Description of Work: Replacement of our A/C condenser in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Lola A.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great! Very fast and professional.
Description of Work: My furnace stopped working on New year's day. They came the next day and fixed it in 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ken C.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Appeared to be a good job done
Description of Work: PM of furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Constance H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again.
Description of Work: Heating and AC Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie S.
09/2017
1.0
heating & air conditioning/hvac
  + -1 more
Unreliable company.
Description of Work: First American Home Warranty sent them out to fix a leak. The plumber cut two nice big wholes in my ceiling, told me they did not have the part to fix the job( broken pvc pipe from tub drain). I was told they would get the part and come back out. He took my service charge payment and left, the next day i received a call from them saying they are not authorized to fix jacuzzi tubs ( tub is not broken) and so would not be coming back out. So now I have two big wholes in my ceiling, a broken pipe, and am worse off than where I started.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James M.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
See above for info.
Description of Work: They came back and did not charge me but they did not find the problems. I hired another company and they found the problem and fix it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Rachel S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti S.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Debbie D.
08/2017
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Work was done to our satisfactory.
Description of Work: replaced defective water valve on meter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Kirill B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again in the future.
Description of Work: I used the service of Advanced Heating & Air a couple of months ago to fix my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Deborah C.
07/2011
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
We had noticed our air conditioning bill was high. My husband went into our crawlspace and discovered a big hole in the duct work. We called several places listed in Angies List with good grades, but ,soon discovered they don't patch duct work they just sell it new and install it!!! I was very happy to call Advanced Heating and Air and find out they do fix duct work. So I made an appointment. They were on time friendly, quick, and very good. The price was really good I will use them again!!!
Description of Work: We had a piece of duct work that had a big hole in it and needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Russell G.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Performed the diagnosis fine and recommended the unit be replaced. Extended warranty company paid me cash and I made a new purchase elsewhere to get a brand not carried by Advanced Heating and Air.
Description of Work: Referred by my Extended Warranty company to repair my A/C unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Richard S.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
They came when they said they were going to come and they were on time. They were very professional and the work done was fine. I will use them in the future.
Description of Work: We used the services of Advanced Heating & Air for some repair work in August. One of our air conditioning systems was not working; they checked it, found what was wrong with it and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Troy C.
08/2010
4.0
heating & air conditioning/hvac
  + -1 more
He had to order a new cooling coil. They showed up after the piece got in, and everything is completely fixed. I have not had one problem since. They were quick to return calls, but they weren?t as quick as they could be because they were slammed.
Description of Work: I had a problem with a leak in the cooling coil in the main system in my house. Advance Heating and Air came out and diagnosed the problem in a few minutes. I had already had 2 companies from the home warranty company come out 2 weeks before and they couldn’t figure it out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rita R.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
The technician came in November and replaced a capacitor in my furnace and the thermostat so I called them to check my ac which wasn't cooling as well as I thought it should. You always reach voice mail--never a person. They were very slow to call me back in November, but it was near the Thanksgiving holiday. The technician did a good job, though. The same technician came out in July for my ac and added the freon. The system still wasn't performing as well as I had hoped so I called on a Friday and left another voice mail. They didn't call me back so I left another message late on Monday afternoon. They called me back on Tuesday, and they sent another technician out on Wednesday who did some additonal checking including the functioning of the thermostat at no additional charge. He said everything checked out fine and that the unusual heat and size of my ac unit were the problem. I was glad that he did some additonal testing and satisfied with what he told me. I would use their services again.
Description of Work: The techncian tested my outside ac unit and added one pound of freon

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$111

TONY K.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
We have our first (and hopefully, last) heat pump in this house. Advanced showed us how to properly use the device. They also helped us get a new thermostat when we tried to install one on our own and provided annual maintenance. I cannot say I care for our heating system and would ever buy a house with a heat pump, but Randy has done his best to make us comfortable with the equipment we have and that's the best we can ask for!
Description of Work: Aided with: Problems learning how to use a heat pump, thermostat annual cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

TONY K.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
We were freezing one afternoon as the heater just wasn t working properly in our home. The Servicemen came right out within an hour and a half and found that our heating pump needed to be properly regulated. They got our heat back on and we were so happy with their professionalism, prompt response, and cleanliness.
Description of Work: They adjusted our heating pump as the system thermostat wasn t showing the correct temperature on our heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

2501 Byington Beaver Ridge Rd, Knoxville, TN 37931

http://www.advancedheatac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
48048
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Basement Waterproofing,
Water Filtration and Softening

FAQ

Advanced Heat, A/C, & Plumbing is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Advanced Heat, A/C, & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Advanced Heat, A/C, & Plumbing does not offer free project estimates.
Yes, Advanced Heat, A/C, & Plumbing offers eco-friendly accreditations.
No, Advanced Heat, A/C, & Plumbing does not offer a senior discount.
Yes, Advanced Heat, A/C, & Plumbing offers emergency services.
Yes, Advanced Heat, A/C, & Plumbing offers warranties.
Advanced Heat, A/C, & Plumbing offers the following services: Heating & Air Conditioning - Installation, Service, & Maintenance. Plumbing - Installation, Service, & Maintenance

Contact information

2501 Byington Beaver Ridge Rd, Knoxville, TN 37931

http://www.advancedheatac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM