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Mechanical Doctor Inc

Heating and Air Conditioning, Plumbing, Dryer Vent Cleaning,

About us

Mechanical Doctor Inc, Inc. is a family-owned and operated business since 2001, and we've always taken pride in providing the best in quality workmanship at every job we perform. We know how important your air conditioning and heating systems are to your home and your family, so we'll always do everything we can to keep them in the best shape possible. From routine maintenance and inspections to full installations and replacements, our Rock Hill|SC and Charlotte|NC heating and air conditioning professionals can handle any job you need to be done. Your Prescription for Comfort ~ Mechanical Doctor Inc.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Charlotte Metro Area & Rock Hill/York County: AC Repair, Heating Repair, Heating & Air, Air Conditioning Installation, Heating Installation, Air Conditioning Repair, Duct Installation & Repair, Heating Repair, Air Conditioning Maintenance, Heating Maintenance, Air Conditioning Tune Up, Heating Tune Up, Furnace Repair, Furnace Replacement, Boiler Repair, Heat Pump Repair, Indoor Air Quality, Air Cleaners, Humidifiers.

Services we don't offer

No Duct work cleaning

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 579 reviews

Rebecca S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They worked with me on the price & knowing my air conditioner was on it's last legs, they were out the next day to replace everything. good thing as they found a crack in my furnace. Potential for carbon monoxide in my home this winter. Replaced everything in one day, received another year of service. It is nice not having to worry about the central air not working with summer coming. I highly recommend Mechanical Doctor
Description of Work: Started having issues with the central air system. I had purchased a years contract, they came right out to work on the issue. my central air is original to the house - 17 yrs old. Being that old, I knew it would start needing repairs. not wanting to be nickeled & dimed just fixing the issues, decided to replace furnace & central air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Mechanical Doctor Inc
Thank you for your review, (Member name removed). We are pleased that we could be of service to you so quickly. We appreciate you choosing us and look forward to servicing you in the future.

Rebecca S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. They did find a couple of items that while still working were not in good condition. Rather than wait & replace later - when they failed - in the middle of the hottest summer days - opted to replace now. Don't want to be in a hot house waiting for someone to come out.
Description of Work: Did a 21 point inspection of the central air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Response from Mechanical Doctor Inc
Thank you for your review.

Tony N.
05/2014
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
They arrived when they said they would and went right to work. Made sure to keep the area clean and explained everything they were going to do before they did it. Took about an hour, fireplace was fully cleaned and adjusted, and now works flawlessly. Its a 15 year old fireplace, I was surprised and impressed they didn't try to upsell me on extra services. Very happy, will use them in the future for any other fireplace needs.
Description of Work: Had an Angies list deal for a gas fireplace check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
Thank you for your review, We appreciate you choosing Mechanical Doctor and look forward to working with you again in the future.

Kathleen C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service was easy to schedule, service provider arrived promptly, manner was polite and professional. We had recently moved into house with older system, but provider checked everything and found all working well (did not try to sell us a new system) and recommended a few small repairs for a modest additional cost.
Description of Work: HVAC spring service for 2 A/C systems. Also replaced air filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Mechanical Doctor Inc
Thank you for your review!

GEORGE E T.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
appx. $1500. Wayne deduced that we have a slow leak - probably in the coil. He indicated that in his experience it was not worth the time/cost to search for such a small leak (2 years to run low) only to recommend a coil replacement at appx. $1500. Wayne recharged our system; it's now blowing cold air, and life is good again. No fuss and no BS, did his job, charged a very reasonable price, and gained a new customer who'll be pleased to recommend them going forward.
Description of Work: Our a/c started freezing up indicating a low R22 charge. This happened a few years back and we called a competitor who proceeded to up-sell us on un-needed services to the tune of $1000! Mechanical Doctors are a standout on Angies list so I gave them a call this morning. They did not disappoint!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from Mechanical Doctor Inc
Excellent! We are pleased we could be of service to you and looking forward to working with you in the future!

Arthur L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Kevin was very professional and prompt. I was very pleased Mechanical Doctor Hgt & A/C
Description of Work: Air Conditioner spring tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Mechanical Doctor Inc
Thank you for your review!!

Susan B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, prompt knowledgable and friendly. Two days after performing initial service, one of the units stopped cooling. Kevin promptly returned to figure out the problem, which ended up being a faulty part. After tracking down and driving a half hour to obtain the replacement part, he returned and stayed until almost 7 pm to assure that the unit was repaired and cooling properly, which we greatly appreciated since the weather forecast was close to 90 degrees for the following day. From our research on similar repairs, we felt that we received a very fair and competitive price. Would not hesitate to use them again.
Description of Work: Replacement of AC coils in both AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Mechanical Doctor Inc
Thank you for taking the time to write your review. We appreciate your business and are very happy that you were satisfied with our service. Please call us for any future needs.

Brenda C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. I knew I had some problems, they went through and gave me a diagnosis of what was going on, did the repairs and I am perfectly happy. The guy was real careful what his evaluation was, why he was choosing to replace a part and he gave me the options and all of that. I was really happy with the way they conducted the service. I paid more than the big deal amount but I paid for the repair but he gave me the repair for the service call instead of charging me his regular prices. So he gave me a better price and a reduced price for the part. It could have been so much more but he gave me a better deal because I was an Angie’s List customer. They were absolutely fair. They are a fantastic company. They warranted the part for one year but the result was what I was more interested in and when I started it, cool air came out.
Description of Work: I bought two big deals for both my units for $49 each. They did a tune-up and inspection. I needed Freon and they did some repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Mechanical Doctor Inc
Thank you for your favorable response. We appreciate you choosing Mechanical Doctor and happy that you were pleased with your service.

Linda P.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was fabulous. They came to do the work, and didn’t try to sell me anything. They were nice, thorough, and professional. I would recommend them.
Description of Work: They came to do the service I purchased through the bd" "$49 for a 21-Point Furnace OR A/C Inspection, Cleaning, & Tune-Up!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Mechanical Doctor Inc
Thank you for your kind review. It was our pleasure!

William D.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Company performed AC tuneup as promised. They answered all my questions.
Description of Work: I purchased a special thru Angies List. The company was punctual, polite and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Mechanical Doctor Inc
Thank you for your kind review. We are happy that you are pleased with your service.

Charlene L.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
Service was done quickly and workman was respectful and open. He pointed out a leak in our condenser coil and recommended a new system rather than a repair. After getting 2 other opinions, we ended up topping off the freon instead of replacing the unit. I would have preferred other options besides a replacement but understand that most companies are trying to push new systems.
Description of Work: Performed spring maintenance on 2 HVAC units.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Robert P.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman showed up at the time agreed upon. Explained what he was doing and why. We were pleased with his work and took out a contract for further service checks as required.
Description of Work: Serviced air conditioning units for summer. Found defective contactor and capacitor. Replaced and upgraded some wiring that had degraded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Mechanical Doctor Inc
Thank you for taking the time to write a review. We appreciate your choosing Mechanical Doctor!

Clonnie L.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well! I am thinking about getting a contract with them.
Description of Work: Purchased a big deal for $49 for a 21-Point A/C Inspection, Cleaning, and Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Mechanical Doctor Inc
Thank you for your review. We are running a special if you purchase your contract during the month of April. Give us a call and we'll get you set up!

Gary B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
all went well, but needed 2 capacitors. I always wonder when you bring a maintenance service in, whether they "find" extra issues, but the repair men showed me the readings and were convincing of the issue/need for replacement parts.
Description of Work: cleaned 2 units and reviewed 2 hvac units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Mechanical Doctor Inc
Thank you for your review. We never 'create' issues and will always back up our statements and be happy to show you exactly what is going on with your systems. We think this is what sets us apart from some of the bigger companies, our excellent customer service. Thank you for selecting us and we hope to do business with you again in the future.

John F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job. We were very pleased. Unit looks brand new.
Description of Work: Service and cleaned air-conditioned unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Mechanical Doctor Inc
Thank you for your review. Its our pleasure to serve you! Please let us know if we can be of assistance in the future.

Joel A.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!! I called them up on a Thursday to inquire about a spring tune up for my A/C. They got out here the next day. Mark come over to my house that I am getting ready to rent out and did an fabulous job. Checked over everything, added a little freon and even found a capacitor that was going bad. Had everything fixed up and me up and running in a very short while and a very reasonable price. I was so impressed with Mark's personable attitude and professionalism, I told him about a home I just bought and was looking to get a maitnance contract on. Mark set me up with an appointment the NEXT DAY!! Sure enough the next day (Saturday no less) at exactly when he said he would Mark showed up to check out the system on the new house. As before Mark was professional, couteous and very personable. Mark went through everything top to bottom, made sure everything was working correctly and got the systems ready for summer and got my maintenance contract set up (Great price on the contract as well). I will most certainly recommend Mechanical Dr to friends and family. Great Job Mark and Mechanical Dr
Description of Work: Spring service of 2 units at my rental house and 2 units at my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mechanical Doctor Inc
Thank you for your excellent review. This is exactly the type of service we aim for on every call that we do. Thank you for choosing Mechanical Doctor and we look forward to providing you the same great quality service in the future.

linda G.
03/2014
5.0
gas logs
  + -1 more
It turned out real, real good. The only complaint that I have against those guys is that they did not wear anything over their shoes and they got soot on our carpet. The other technicians we've had in our house always wear those surgical type things over their shoes and they didn't. He knew what he was doing. The pricing was real, real good. He was here for quite a while and did everything that he could to clean our gas logs out. I would think that they, as a company that's coming into someone's house would wear those little shoe-type things. The guy was very professional and I like that.
Description of Work: I purchased a big deal for Mechanical Doctor. It was $89 for gas log service, cleaning and tune-up. We had not had our gas logs cleaned and they had soot built up on them. They cleaned our gas logs for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
Thank you for your review. A meeting was held with all the service technicians upon reading your response to remind them that shoe covers are mandatory when entering a customer's home. We are happy that you were satisfied and appreciate your honest comments regarding our service.

ARUMUGAM V.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I bought the deal from Angies list and I was contacted the very next day with an appointment on my preferred day. The service technician arrived on time and immediately got to work. He was very professional, appeared very knowledgeable, explained the results and answered my questions very patiently. He gave his honest assessment of the system. I'm impressed and would definitely use their services again.
Description of Work: Air conditioner check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Mechanical Doctor Inc
Thank you, [member name removed], for you review. It was our pleasure to be of service to you. Please do not hesitate to contact us in the future.

Linda C.
03/2014
5.0
fireplaces, gas logs
  + 0 more
The service went fine. My logs were older and he was very honest with me. I was very pleased. For the initial visit to come out, I thought the price was reasonable. He was very responsive and come up when he should.
Description of Work: Mechanical Doctor Htg & A/C checked my fireplace and logs to see if they were in good shape. He recommended that I replace them and he gave me an estimate on what he would charge to come out to put in new logs. He said he would check prices and stuff for me and I haven't heard back from him. Other than that, the experience was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Mechanical Doctor Inc
We appreciate you contacting us to look at your gas logs, as well as your favorable review.

James D.
03/2014
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
prompt and professional service. Highly recommended.
Description of Work: Gas log cleaning and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mechanical Doctor Inc
Thank you for you review. Please do not hesitate to contact us to keep you comfortable as the weather warms up.

Phyllis D.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an Angie's List Big Deal for this service and it was good. They were on time and courteous. After he checked everything he told me everything looked good and then told me what I did need. The technician who came out was knowledgeable and really nice. I had to buy a part so I spent above the price of the Big Deal.
Description of Work: I used Mechanical Doctor Heating & A/C to check on my heat pump. He also checked on my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Mechanical Doctor Inc
Thank you for your favorable review of Mechanical Doctor. We certainly believe that an inspection is an important part of preserving the investment you've made in your heating and cooling systems. We appreciate you choosing us.

Shirley T.
02/2014
5.0
gas logs
  + -1 more
The service is great. He was very efficient, went right to work, and corrected our problem. He did a little extra and we were well pleased. He fixed the problem and you're using it without worry. He was very polite and efficient.
Description of Work: I have purchased a Big Deal for Mechanical Doctor Htg & A/C. Our natural gas logs kept turning on and turning off. We were a little bit afraid of that because if we had been out of town and that came on, we wouldn't be here to turn it back off. He checked it out got it straightened out. He also checked out our remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
Thank you so much for your favorable review, we love to hear about our techs providing great service! Please don't hesitate to contact us for any future needs

ELIZABETH N.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Kevin suggested that we replace an extra pressure switch which cost about $40 at the same time since this is an older unit and the labor cost would be the same as for the installation of the one. I agreed and when the parts came in he came and installed them in no time. We have had heat ever since then. I like dealing with smaller companies because one is likely to get the SAME service person rather than a new one every time to whom you have to explain the history of your problem. You can hold the service person accountable, rather than get the run around that this person has a different solution than the last. A couple of years ago I had heat running in the summer and after two calls (once over the weekend when I was charged double rate) to a larger company, and two different servicemen who could not figure out the problem, I finally got yet another company who fixed it. I'll never use that larger company again. Kevin is personable and knows his stuff. He now is the one I call for any HVAC problems.
Description of Work: I signed up for the special deal for a check up of my furnace offered through Angies List. I had never used this company previously. Kevin checked out my furnace and said that I had a sticking pressure switch. He said if my heat went out, it would probably be because the switch needed to be replaced. He took down the information of my unit just in case that happened so that he would not need to make another service call to order parts. Sure enough, Christmas Day we had no heat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Mechanical Doctor Inc
Thank you so much for your kind and thorough review. Customer service is extremely important to us and we are happy that you appreciate what we are able to provide. Thank you for selecting Mechanical Doctor!

Gordon H.
01/2014
5.0
fireplaces
  + -1 more
inspected, checked and cleaned fireplace. Could not turn on -- he solved this problem, cleaned fireplace and advised on possible future issues. He was prompt, efficient, professional and courteous.
Description of Work: I used MECHANICAL DOCTOR HTG AND A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mechanical Doctor Inc
Thank you for your favorable review, and for selecting Mechanical Doctor, we appreciate your business!

SUZANNE H.
01/2014
5.0
gas logs
  + -1 more
I would highly recommend this company based on my experience. Professional, friendly, prompt, communicative. During the FP service which went great, another tech from a different company had to go into my crawlspace & noticed an uncovered HVAC duct that was hanging all the way to the ground, left by a handyman. The Mechanical Doctor tech offered to assess the situation:he taped it off (preventing rodents, etc. from entering), & came back the following day to properly take care if it, all for a nominal charge. I was extremely happy with the customer service & professionalism of this company.
Description of Work: Purchased the Angie's List $89 Gas Log Service. Sealing off an unused HVAC vent duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
Customer service is so important to us, we are happy that we could be of service to you and that you are satisfied with our service, and our techs. Thank you for your favorable review!

Contact information

-, Rock Hill, SC 29730

https://www.mechanicaldoctor.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
24830
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Dryer Vent Cleaning,
Water Heaters,
Natural Gas Lines,
Air Duct Cleaning

FAQ

Mechanical Doctor Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mechanical Doctor Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mechanical Doctor Inc does not offer free project estimates.
Yes, Mechanical Doctor Inc offers eco-friendly accreditations.
Yes, Mechanical Doctor Inc offers a 5% senior discount.
Yes, Mechanical Doctor Inc offers emergency services.
Yes, Mechanical Doctor Inc offers warranties.
Mechanical Doctor Inc offers the following services: Charlotte Metro Area & Rock Hill/York County: AC Repair, Heating Repair, Heating & Air, Air Conditioning Installation, Heating Installation, Air Conditioning Repair, Duct Installation & Repair, Heating Repair, Air Conditioning Maintenance, Heating Maintenance, Air Conditioning Tune Up, Heating Tune Up, Furnace Repair, Furnace Replacement, Boiler Repair, Heat Pump Repair, Indoor Air Quality, Air Cleaners, Humidifiers.
No Duct work cleaning

Contact information

-, Rock Hill, SC 29730

https://www.mechanicaldoctor.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day