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Mechanical Doctor Inc

Heating and Air Conditioning, Plumbing, Dryer Vent Cleaning,

About us

Mechanical Doctor Inc, Inc. is a family-owned and operated business since 2001, and we've always taken pride in providing the best in quality workmanship at every job we perform. We know how important your air conditioning and heating systems are to your home and your family, so we'll always do everything we can to keep them in the best shape possible. From routine maintenance and inspections to full installations and replacements, our Rock Hill|SC and Charlotte|NC heating and air conditioning professionals can handle any job you need to be done. Your Prescription for Comfort ~ Mechanical Doctor Inc.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Charlotte Metro Area & Rock Hill/York County: AC Repair, Heating Repair, Heating & Air, Air Conditioning Installation, Heating Installation, Air Conditioning Repair, Duct Installation & Repair, Heating Repair, Air Conditioning Maintenance, Heating Maintenance, Air Conditioning Tune Up, Heating Tune Up, Furnace Repair, Furnace Replacement, Boiler Repair, Heat Pump Repair, Indoor Air Quality, Air Cleaners, Humidifiers.

Services we don't offer

No Duct work cleaning

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 579 reviews

Dominique W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Service was very professional. Technicians seemed knowledgeable about my heating system.
Description of Work: check heating system, cleaned parts, provided recommendations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Mechanical Doctor Inc
Thank you for the good review please let us no if there is anything we can do for you.

John B.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ac inspection. A $145 part was needed to fix a problem w outside blower fan. gentleman was professional and completed work acceptable to me.
Description of Work: Checked, cleaned 2 ac units. Also replaced defective part relating to power for outside fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mechanical Doctor Inc
Thank you for taking the time to write your review!

Ileana P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Since last year I had a contract with Mechanical Doctor for the annual inspection of my AC and furnace. Kevin and Mark came to do the spring inspection of my AC and found major problems with both the AC and the furnace. They were 15 years old and in poor condition. Instead of having to annually pay for repairs of the two units, I accepted the option of having them replaced with new, energy efficient ones. The cost was quite high, but I knew that, in the long run, this was the most economical choice. Kevin and Mark came early this morning and worked diligently on removing the old units and installing the new ones. Later, Wayne came and replaced the old thermostat with a new, programmable one. This was a big job and they worked continuously to finish in a reasonable amount of time.I like the end results off their hard work. The units not only look good, but they also work very well. Kevin, Mark and Wayne are knowledgeable, professional, courteous and reliable. I am definitely going to use them again since I have contract with them both this year and next. But I am sure that I will continue to use their services for more years to come. I highly recommend Mechanical Doctor. They may be a bit expensive but they do a very good job.
Description of Work: They replaced the old central AC and furnace with new ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Lisa M.
03/2015
5.0
heating & air conditioning/hvac, plumbing, fireplaces, gas logs, gas leak repair
  + 3 more
We had just purchased a home in Charlotte and when using the fireplace there was a strong odor that permeated the house. The guys came out and cleaned out the fireplace, adjusted and cleaned the logs with a solution and ran a check for any gas leaks. The fireplace had never been cleaned out and was very dirty. After they performed the service I could definitely tell the difference. The only mishap we had was when they were cleaning they broke a vase. They didn't offer to replace or take any further discounts off so the "deal" I paid for was pretty much non-existent. They were apologetic and accidents happen. I would use them again.
Description of Work: Cleaned and serviced gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
[member name removed], We are sorry for the accident with your vase. We tried to reach you a few days ago as the owner would like to reimburse you for your loss. Please feel free to contact us at any time in the future to discuss how we can make this right for you. We appreciate your business and would like the opportunity to work with you in the future.

Greg P.
03/2015
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
They were very helpful, addressed an issue with the logs and extremely clean.
Description of Work: Serviced and cleaned the gas log fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mechanical Doctor Inc
Thank you, (member name removed). We appreciate your business!

Richard R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The best....knowledgeable, friendly, courteous and above all, they know what they are doing. Will use again, highly recommended.
Description of Work: Perfect System check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mechanical Doctor Inc
Thank you for taking the time to write your review, [removed member name]. We appreciate your feedback!

Akhilesh S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Found a bad capacitor. Charged $120 to replace capacitor in addition to original Angie's list purchase.
Description of Work: Came in for Heating tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MICHAEL H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It turned out well. The big deal price was $49. I asked the individual who came out to take a look at something else. He did something else as well. It was about $75 additional. This was the first time I used them. He did a good job. The pricing was good.
Description of Work: It was the furnace check. There was a problem with the exhaust for the furnace on the roof. The person who came out basically put in some supports for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Mechanical Doctor Inc
Thank you, (member name removed), for taking the time to write your review. We look forward to working with you again.

Jennifer D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very good. Called to confirm, then to let me know they were 30 minutes out. On time. Courteous and professional. Wrote up a detailed description of services performed and took the time to explain and answer questions. Would definitely recommend and use again!
Description of Work: Serviced both furnaces and made recommendations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Ethel C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Repairman was very professional and friendly. Came on time to evaluate our 19 year old HVAC system. He gave us excellent info in reference to the life of the system and the new systems available. We did not use this company for the replacement because we received a lower price from another contractor for similar components.
Description of Work: I purchased a $39.00 deal to have our Hvac assessed. Repairman checked out our hvac system and gave us an evaluation on it with an estimate for replacement cost.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Alexander G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
This service went extremely well. The guy arrived 5 minutes early, and was very polite and professional. He did a thorough job on the HVAC unit, and he explained what he was doing and looking for along the way. I'd definitely use these guys again.
Description of Work: Cleaned and serviced Gas Pack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ray D.
02/2015
5.0
gas logs
  + -1 more
I was having a problem with the igniter and they fixed it all very nicely. I'm very happy. I would recommend them because they were on time. They were super clean and neat, and finished up in a real timely manner. They were super nice. Everything was great. If I had to, I certainly would use them again.
Description of Work: They cleaned out all my jets of the gas starter and cleaned the logs and cleaned the inside of the fire box and made sure everything was running right and then fired it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Charles G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went well. They did the job and I was very happy with them.
Description of Work: We've used Mechanical Doctor for AC inspection and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Mechanical Doctor Inc
Thank you for great review it was are pleasure to serve you. If there is anything we can do for you please lets us no. Wayne. S

Marilou and Jon K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. They work out great and they did a good job. They were friendly. They came right away and I actually had them twice.
Description of Work: I bought a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Paul F.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technicians were professional, friendly, efficient, and on-time. The $49 inspection was a good deal, but the $128 charge to replace a $20 part seems high to me. I would use them again.
Description of Work: Mechanical Doctor did a tune-up/inspection of our heat pump/furnace dual-fuel unit. They found a contactor that looked like it was going to fail soon, so they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Frank P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. There were no additional charges beyond the big deal amount. They were very good.
Description of Work: They just did a service inspection. It was an annual inspection which we get done every year to just make sure it's okay.
Rating CategoryRating out of 5
$49

Mike R.
01/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
I used the coupon from Angie's list. They came out quickly and inspected all four units. Good news is nothing major wrong with them. The bad news is they are heat pumps and not much can be done to have them heat the house better.
Description of Work: Service call on 4 HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Renee M.
01/2015
5.0
gas logs
  + -1 more
The service was perfect. I think they did a good job. I will be calling them back.
Description of Work: I purchased a Big Deal with this provider for $89 for a Gas Log Service, Cleaning, & Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
Thank you for choosing Mechanical Doctor and taking the time to write your review!

Virginia S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very well. I was impressed by his thoroughness.
Description of Work: Checked furnace function. Adjusted some things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ileana P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
He wasn’t here very long and he was professional and explained what had been done. They noticed that I was a repeat customer and gave me the option to pay in advance for future service at a discount.
Description of Work: They checked my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra M.
01/2015
5.0
heating & air conditioning/hvac, pool cleaners
  + 0 more
Mechanical Doctor was prompt in responding to my AL request and scheduled an appointment. The technician arrived when scheduled and went to work immediately inspecting the attic and crawlspace furnances (after letting us know that the second furnace would be an additional charge). He appeared to be very knowledgeable about the system and gave us some maintenance hints after completing the inspection. I would def work with the company again.
Description of Work: Inspected furnaces and replaced capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Matt M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Recommended options, quote, and availability to do replacement work when time comes.
Description of Work: Did a system diagnostic check on A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Cristiano L.
01/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
the provider arrived on time and performed a great service / cleaning of my gas fireplace. Provider even realized that the logs were not arranged as per manufacturer spec hence he connected to the web to find installation manual and arrange the logs in the right order. I am also feeling more comfortable in light of his comment around the vent and the test of the carbon monoxide. Great service and I will use use the provider again next year
Description of Work: clean the fireplace, outside, inside as well as each of the log.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Frank M.
01/2015
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
.Mark called to let me know he was on his way to my home .Mark was on time and very professional with his work. Mark explained everything he was doing to my gas logs and why. Upon completing the job he cleaned up the job site.I would definitely use them again.
Description of Work: Serviced my gas logs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mechanical Doctor Inc
Thank you for your review!

Stephen O.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
He gentleman who came over was great, he was very professional and informative.
Description of Work: He came out and ran a quick diagnostic to make sure everything was in working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

-, Rock Hill, SC 29730

https://www.mechanicaldoctor.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
24830
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Dryer Vent Cleaning,
Water Heaters,
Natural Gas Lines,
Air Duct Cleaning

FAQ

Mechanical Doctor Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mechanical Doctor Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mechanical Doctor Inc does not offer free project estimates.
Yes, Mechanical Doctor Inc offers eco-friendly accreditations.
Yes, Mechanical Doctor Inc offers a 5% senior discount.
Yes, Mechanical Doctor Inc offers emergency services.
Yes, Mechanical Doctor Inc offers warranties.
Mechanical Doctor Inc offers the following services: Charlotte Metro Area & Rock Hill/York County: AC Repair, Heating Repair, Heating & Air, Air Conditioning Installation, Heating Installation, Air Conditioning Repair, Duct Installation & Repair, Heating Repair, Air Conditioning Maintenance, Heating Maintenance, Air Conditioning Tune Up, Heating Tune Up, Furnace Repair, Furnace Replacement, Boiler Repair, Heat Pump Repair, Indoor Air Quality, Air Cleaners, Humidifiers.
No Duct work cleaning

Contact information

-, Rock Hill, SC 29730

https://www.mechanicaldoctor.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day