HotCo The Hot Water Heater Company

We can’t say enough great things about David from The Hot Water Heater Company – Carolinas (HotCo). Our old direct vented gas water heater met a disastrous end, and David came to the rescue with professionalism, expertise, and incredible speed. He removed the defunct unit and installed a finely tuned Navien tankless water heater—all within just a few hours. The service wasn’t just timely—it was above and beyond. David is the ultimate professional, and thanks to him, we’re back up and running with endless hot water and peace of mind. We are truly grateful!

the pro is quick and responsive. He did a good job.

All the reviews I read for Hotco were accurate. Prompt response to my inquiry, prompt pricing…(and reasonable,) arrived as scheduled, the work took roughly the amount of time that was estimated… David from Hotco was courteous, professional, and knowledgeable. He even showed me some of the gunk that collected the bottom of the water heater, and caused its failure. I really can not think of a better experience I’ve had with a service provider. And yes, I’m a real person. :)

David was awesome. Very helpful, quick response, and by far the most competitive price we found. Thorough and great quality work, and he had everything finished in an incredibly timely manner. We would highly recommend David and will be calling him for any future needs.

I appreciate the responsiveness of HotCo to my inquiry, the price was fair, service great.

We had an amazing experience with this team. They were here within an hour to replace our heater. We appreciate them and recommend them to anyone in need of their services.

Very knowledgeable and explained exactly what I need too do once a year too prevent calcium buildup in the water heater. Your guy was excellent

David was extremely knowledgeable, explained everything up front regarding the differences between tank and tankless options, pros and cons etc. showed up on time and did efficient work. Would definitely recommend!

Nothing but good things to say about this Pro. He was on time as promised and completed the job in less than 90 minutes. He explained all that he did in the installation and then discussed how to use the new hot water heater. Total professional all the way around.

Very pleasant installer, explained everything in plain language. Very clean and punctual.

Got the job done efficiently. David was very professional. Excellent service

Awesome

It is nice to deal with an honest plumber who actually try to help you instead of upsell you.

Fast and quality service! He had the water heater installed the next morning.

Excellent service and craftsmanship

They did great work!

Very professional, personal and client focused.

The professionalism and quality of work was outstanding! I couldn't ask for better service.

Fast and friendly service. They called immediately and worked us in within a couple hours. He clearly knew exactly what he was talking about and didnâ t even want to charge us as it was something he could deal with in a couple minutes. Weâ ll absolutely call them for any of our future water heater needs and recommend them to anyone looking.

Very professional. Left work area very clean. Courteous and polite. Explained operation of new water heater. David is the guy to go to for your water heater needs. Very pleased with his job.

Dave responds quickly and is happy to answer all questions. Thoroughly explained all that would be done. Did an excellent job.

Dave responded to my inquiry very quickly. He was courteous, professional, knowledgeable, and efficient in both his work and communications. I would highly recommend this company.

Good experience. Highly recommend

The best experience!! I highly recommend this company. David was incredible, very knowledgeable and quick to help us. Our water tank needed to be replaced asap and he was able to get to our house within a few hours and the quote was very reasonable. Very professional, will be recommending and using their services again!!

David was an awesome Installer and a pleasure to work with .. Reasonably priced and stress free experience .. Extremely knowledgeable at what he does .. Will hire again !!