We are a leading air conditioning service in Myrtle Beach, South Carolina. Specializing in air conditioning repair service, HVAC installation, A/C repair service, heating and ac repair, air conditioning replacement & units.
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Repair and installation of air conditioning, AC, HVAC, heating, indoor air quality, maintenance agreements, duct cleaning, system replacements, high efficiency filters, air purifiers & dehumidifiers.
Mike arrived within the timeframe I was given. He was neat, thorough and explained everything he had done.
Description of Work: We had called for a seasonal checkup of our dual heat and air systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Alice M.
03/2013
4.0
heating & air conditioning/hvac
+ -1 more
Very good.
Description of Work: Hvac maintenance for 2 units.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$200
Joan H.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Would call then again in a minute they were that good.
Description of Work: Heat pump was not working and strange smell coming from it.Air Experts came on time on the day scheduled and provided me with an explanation of the problem and the recommendation to replace the unit. I agreed to the price and scheduled an appointment to have the work done. Again they were there promptly and did the work in the estimated time and were very professional and did a great job. The new heat pump i providing me with much better heat flow. I was very pleased with all aspect of the job they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Vincent R.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Harry was a pleasure to work with. He was prompt and professional in all our dealings. He clearly knew his business and was honest and straightforward in advising us on the products we chose.
Description of Work: I contacted Air Experts as one of 6 contractors to give us a quote. Harry's quote from the start was the best and the services he suggested as part of the replacement of our old system were what we had anticipated. Harry came to the house on two occasions to look over the job and prepare a bid. We had questions about the scope of work as compared to the other bidders. Harry's quote included most of the "extras" quoted by the others. For the price bid, Air Experts replaced my old heat pump with a new 16 ton Infinity model, repaired and reconfigured the duct system to be more efficient, and added an additional return in our master bedroom. The price also included a programmable thermostat that we can adjust using our cell phones. We felt the price was well worth the product and service we received. The job was completed in one day and Hary and his crew cleaned up afterwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Kathleen M T.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Overall, they did a great job. Everyone we dealt with was knowledgeable and professional from our estimate for the installation to conclusion of the job. We had received a couple of ther estimates, but were the most satisfied with this company for the price, professionalism, and knowledge of equipment.
Description of Work: Our experience with this company was very satisfactory. We were impressed with the salesman who met with us. Any questions were answered by the salesman or the owner of the company via phone. Once we ordered the heat pump system we wanted which was by Carrier, the work was performed on the date set by us. It was done on time and efficiently. The installers went over everything with us before leaving the house and made sure any mess was taken care of before leaving. I would not hesitate to recommend this company. The price was fair and a very satisfactory job was completed. We are quite pleased with our decision to use Air Experts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,850
Jenna H.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
The serviceman was prompt, courteous and very helpful. Their prices are very reasonable and I plan to use them for annual service contract. I would recommend them to anyone.
Description of Work: A/C Tune Up service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Janet P.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
After purchasing a voucher on line, the company called us to set up the appt. Came when they said they would and were very efficient at the job. Gave a complete explanation of services preformed.
Description of Work: We purchased a voucher for a $49 heating and A/C system tune up. The company called us to schedule the service even before we had a chance to call them. They arrived on time and completed the job in a timely manner. Gave a complete explanation of what was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Debra S.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everything went very well. Technician was well qualified and professional.
Description of Work: The service was for Air Experts to perform a 24-point A/C system tune-up plus 1 lb of refrigerant for $49. The technician arrived on time and performed this service over a 1 1/2 to 2 hour period. He offered several tips to improve a/c efficiency and save on energy costs. The service included: inspecting thermostat for proper operation; inspection of all electrostatic filters; inspection of blower; tested safeties; return chamber vacuumed; evaporator coils inspected; air handlers vacuumed; checked for air leaks; tested refrigerant levels; contactors tested and inspected; compressor capacitors and starting amperage tested; tested and inspected condensor fan motors and blades; measured electric current draw on motor and compressor; inspected crank case heater and all wiring at condensor; washed condensor coils; inspected and tested breakers at disconnect boxes; inspected refrigerant line driers for leaks; added 1 pound of refrigerant. After the servicing was completed I up-graded from the $49 cost to a 1 year contract for $249. This contract includes 2 precision tune ups and professional cleanings per calendar year, and a 15% discount on any repairs. In summary, I was very satisfied with Air Experts and would recommend them to others seeking this service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Joseph H.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
I was extremely satisfied with everything.
Description of Work: Advertised "Angie's List" h/ac tune-up and inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Larry S.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
The company cared enough to work with me to turn a bad first impression into one of trust.
Description of Work: This is a company that goes the extra mile to make sure customers are happy! On a hot summer day or a cold winter night, it is reassuring to know that Air Experts care enough to do what it takes to get the job done.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
colleen C.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Daniel was on time and did a thorough and professional job. Checked all electrical, pressure, temps. Cleaned coils, drains, etc.
Description of Work: Maintenance check up on Heil system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Leilani B.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Daniel - very polite through, on time, answered all question neat & clean.
Description of Work: 34 point check, A/c cleaning, fully check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
John K.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are very professional, prompt and the quality of work was great. They are very responsive, any call I made I got a call back in two hours.
Description of Work: They installed a new heat pump and some duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Bob M.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
Daniel was very punctual and professional. He did his job very efficiently and kept dirt to a minimum and he cleaned up after himself. I will be getting a maintenance contract soon.
Description of Work: maintenance on heating/AC unit. Checked all electrical, pressures, cleaned coils and drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Brian D.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
Mike was on time and very pleasant. Worked quietly and well. Went over everything he checked and recommended repairs which I've had him do later.
Description of Work: Initial move in check up. Replaced run capacitor and dual run capacitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Colette G.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
They seemed like a great company, and they were honest people, but a little expensive I ended up going with someone else.
Description of Work: They quoted me a price to repair a leak and some corrosion found in my A/C unit.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Bob M.
08/2012
5.0
electrician
+ -1 more
Daniel was on time extremely courteous knowledgeable. Very informative explained all facet of his functions.
Description of Work: Complete maintenance electrical pressure temps cleaned coils replaced filters added coolant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
christine T.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Overall experience was excellent!!!!!
Description of Work: Salesman Rich was wonderful! He immediately came out to our house because we were right in the middle of the heat wave and our a/c system completely died. He spent time explaining our options, types of systems and answered our million and one questions with patience. Air Experts went above and beyond to explain everything in detail to us, answered our many ongoing questions and they really worked with us as far as price so that we could get what we wanted for a price we could afford. The techs came out right on time, they worked hard in extremely hot weather to ensure that we would have a/c again by the end of the day. They were very thorough in checking everything out and made sure that the system was running perfectly before they left. They were very professional and worked in an organized and neat manner. The system that we ultimately decided on is working just as promised and we are very satisfied with it and the overall experience we had in dealing with this company. We are looking forward to a future of lower energy bills and a continuing relationship with a company that truly believes in customer service! Thank you Rich and Air Experts!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
fern B.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
very reliable, came withen the time frame offered, did the job thoughly, price is more than reasonable, and answered every one of my questions. I definately will use them again !
Description of Work: air condtoining tune-up, the special deal, I am very pleased with them, and I am glad I took advantage of the special deal, they are and will be my a/c/ to- go- to guys from here on !!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Robert C.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everything went quite well and they were finished in a reasonable time period and the unit has been working quite well since then and the house has been very cool.
Description of Work: Replaced my air conditioner and removed the old unit. They also improved my unit in the attic to tightened up for air leaks. They also improved my outside drain which should improve my furnace operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,750
Daniel B.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
The salesman Rich Daniel was absolutely great. The two technicians were great as well. They did the modifications, installed the unit and left the jobsite spotless. We are completely satisfied.
Description of Work: They removed an old air conditioning unit and replaced it with a new one. They had to do some modifications on my home to get the new unit to fit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Joy F.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Routine maintenance on two Heat Pump Systems was scheduled to be done on 7/11/2012 betrwwen 8:00 & 8:30 am.The technician arrived on time, in a company identified truck. He was dressed appropriately with a shirt that had the Company Name & Logo. He introduced himself to me as Bryan Hall & the company he worked for, Air Experts. He than verified who I was, my address and stated he was here to perform maintenance on two heat pump systems. He got his tool pouch, put on shoe covers, went into the attic and checked the air handler and electricial system. He found a corroded wire, which could have become a fire hazard, replaced it and showed me the corroded wire. Then he went outside, checked the compressor pressures, freon level along with checking the electricial system. He then cleaned and hosed and the coil fins. After that he went under the house, through the crawl space, and checked the other air handler and electricial system. Following that he checked the 2nd compresser as he did the first, cleaned and hosed the coil fins. He updated me on the condition of both units and told me that he had also cleaned the drain lines and coils on both units. He went to his truck and filled out the Service Order Invoice. He reviewed it with me, had me sign it and gave me a copy. Bryan was very professional, and efficient. I was very impressed and satisified with the work that Bryan performed. I will not hesitate to ask for him should I need any work or repeat service and feel he is an excellent representative for his company. Thank you, Bill Foster. Homeowner.
Description of Work: Performed maintenance on 2 Heat Pump Systems, cleaning drain lines and coils.Checked over all operations and found everything to be working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Denis G.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Excellent Mike arrived on time and spent about 3 hours going through all of hour systems in a thorough and professional way.
Description of Work: As a result of special offer from Angie's list, Mechanic tuned up and performed minor repair on all 3 of our HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Diana B.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
They treated us with respect and cleaned up after themselves. They do come for a semi-annual check. They put little booties on to make sure our house stays clean. Everyone we talked to was polite and thorough and very professional and friendly.
Description of Work: We used One Hour Heating and Cooling to replace our furnace, air exchanger and heat pump. This was approximately a year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
amanda M.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt. They took the time to do extra duct work. They were excellent.
Description of Work: They replaced the air conditioning system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Wells and Pumps,
Appliance Sales and Installation,
Plumbing
FAQ
One Hour Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
No, One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Repair and installation of air conditioning, AC, HVAC, heating, indoor air quality, maintenance agreements, duct cleaning, system replacements, high efficiency filters, air purifiers & dehumidifiers.