At The Exterior Genie, LLC, we take great pride in our experience, expertise, quality work, and the customer service that we provide to meet the needs of our customers. It is our mission to provide excellent workmanship and to achieve complete customer satisfaction from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work with, and communicate with, every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Exterior Genie was a very professional company. There work is top quality and Lee is a very good communicator. I was always in the loop and knew when a project was to be started and completed. I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Hugh F.
07/2018
5.0
The roof looks great. Was impressed with their work efforts.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
$14,000
Steve C.
05/2018
5.0
Lee and the roofers did an excellent job of evaluating and installing the project in a timely manner. I highly recommend this company. Really good work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ray C.
05/2018
5.0
I had a great experience from start to finish. The entire staff and crew was extremely knowledgeable and professional. Everything happened according to their timeline. The crew was in and out in two days and the end result is fantastic. My new roof looks great. I highly recommend them to anyone who has a leak or needs an entire roof. The entire process was very smooth and quick. I am most thankful for how they worked directly with my insurance company and coordinated all of the paperwork.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael M.
12/2017
5.0
A great company
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$14,500
Gene R.
12/2017
5.0
I called Exterior Genie because I had a leak or two. After a complete roof inspection, it was determined that the leaks were due to hail and wind damage. EG worked with the insurance adjuster and our claim was approved. The roof was installed last week and looks spectacular. Best of all, no more leaks. Thanks, to Lee and the crew for a job well done. Another good recommendation from Home Advisor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$11,500
Chris B.
11/2017
5.0
They were very responsive, proactive, and communicated extremely well with me and the insurance company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gene R.
10/2017
5.0
I called Exterior Genie to address a small leak in the garage. They come out, looked at it and offered to do a roof inspection. They found that a recent storm had caused extensive hail and wind damage and advised us to call our insurance company. We did and when the adjustor came, Exterior Genie also came to show him what they found. Our claim was approved and we are getting a new roof! These guys are awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,000
albert W.
09/2017
5.0
Lee Clarke was very professional and a pleasure to work with. He met our insurance adjustor at our home and helped us navigate the insurance claim process. The roofing crew were polite and cleaned up the area nicely. We are pleased with the service in replacing our roof.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$15,000
George V.
11/2016
5.0
We were very pleased with Exterior Genie and have recommended them to many people in our neighborhood that have experienced roof damage as a result of hurricane Mathew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard N.
10/2016
5.0
Our contractor was great to work with he was very helpful he even worked with the insurance company
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sun k D.
08/2016
4.0
yes
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
S. K.
04/2016
5.0
Promp, efficient, courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Glenda E.
03/2016
5.0
First let me say that our repairs were necessary, at least in part, due to the shabby and improper work done by a prior contractor so we were understandably nervous about hiring someone else to correct the problems. "Once bit, twice shy." Exterior Genie understood, and carefully walked us through the entire process, explaining what was needed, how much it would cost, and then getting the job done in good time. They kept every promise. Their 3-man work crew was polite, as unobtrusive as possible, and focused on the job, doing a thorough job of cleaning up after the work was done. The young man who represented the company was unfailingly polite and helpful, and honest about things like scheduling and cost, with no hard-sell pressure for us to expand the scope of the work. We've had a couple of hard rains since work was competed, and no more leaking! We're very happy with our experience with Exterior Genie, and highly recommend them to others. Five stars for a job well done!