Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at [email protected]
Business highlights
23 years of trusted experience
Family Owned & Operated
Services we offer
Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.
Thank you! We're glad you're happy with the service! Best regards, Michelle Moss, Precision Garage Door Service
Reginald K.
06/2020
5.0
garage doors
 + -1 more
Went very well and satisfied
Description of Work: Garage install
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Precision Garage Door Service
Great! We're so glad you're pleased with the work! Best regards, Michelle Moss, Precision Garage Door Service
Sandra W.
08/2018
5.0
garage doors
 + -1 more
All fixed.....sensor was adjusted
Description of Work: Garage door needed adjusting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Precision Garage Door Service
Hello, Thank you for allowing us to serve your garage door needs and for the valuable feedback! I have shared it with our Team!
Annette S.
02/2018
5.0
garage doors
 + -1 more
Went Great
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Garage Door Service
Thank you for calling us out to perform maintenance on your garage door. Please let us know if we can assist you in the future! Precision Door Service
Valerie K.
02/2018
5.0
garage doors
 + -1 more
Fast; finished in a few hours.
Description of Work: Replaced old garage door mechanism.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thank you for the great review of our company. Please let us know if there is anything else we can do in the future for you!! Precision Door Service
Jan R.
02/2018
5.0
garage doors
 + -1 more
It was fabulous!
Description of Work: He came in and repair broken spring on my garage door and did some tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Precision Garage Door Service
Thank you so much for such a wonderful review. I will pass this along to the technician to let him know that he did a fabulous job! Please let us know if there is anything else we can do for you! Precision Door Service
JOCELYN S.
10/2011
3.0
garage doors
 + -1 more
They had come by and taken a look at it. I had a feeling that they were more interested in selling me a new door/opener instead of repairing what I had, but they did do a few minor repairs.
Description of Work: Minor garage door repairs.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Response from Precision Garage Door Service
Member, we are very concerned to see that your experience with use wasn't to your satisfaction. We want all of our customers to be happy with our service. Please contact us at your convenience. We'd like to hear more about your experience and how we can do better for you in the future.
Linda Y.
06/2011
3.0
garage doors
 + -1 more
Watch out for sales pitches on replacing other parts that aren't part of the reported problem. Get specifics on how labor is charged. Came quickly after called. Pleasant, but in retrospect was more interested in replacing parts that were not original problem. I realize this is practical for maintenance, but since they were aware (or should have known from office) that I was on a fixed income, should have respected the immediate problem and waived the labor charge since I was already charged $75 for them to come by. Truly, that small gesture would probably make the difference in repeat business.
Description of Work: Garage door would not open. Sensor had loose wire. Took 30 seconds to fix. Charged $75 for coming to house and labor fee for first 1/2 hour is minimum if anything is fixed. I was told doors were installed cheaply and springs would not last long. Suggested replacing them with their product with lifetime warranty for $400 plus dollars. Did not do it at this time, but took quote to have work done later. On fixed income and cannot afford costly repairs not planned for. Decided to wait and get second opinion. Probably will not use this company again as I feel it was too expensive for what was done. A costly mistake for not checking the sensors for a retired (disabled) customer.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$102.5
Response from Precision Garage Door Service
Thanks you for taking the time to read our response. We have attempted to reach you via phone several times over the past week. Please call us at your convenience so that we can discuss your concerns. We take all concerns regarding our service, products and people very seriously. It is our job to satisfy our customers. Please read some of our reviews from some of our other customers. Thank you. Troy Smith - Operations Manager
David M.
03/2011
2.0
garage doors
 + -1 more
I eventually paid another company (ASAP Services) $155 to have the original spring replaced with a larger spring than I originally had. Precision Door gave the "hard sell" trying to get me to replace the door rollers, the cables, and the cable drum, for over $500. It seemed that they wanted to get as much as possible out of me. They talked down my current door, which has worked fine for 9 years. I do NOT recommend Precision Door Services.
Description of Work: They came out and gave me an estimate that was over twice the others I received - they wanted $365 to just replace a garage door torsion spring.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$65
Response from Precision Garage Door Service
Thank you for taking the time to read our response. We have contacted this customer and discussed the situation. We are attempting to remedy the situation. We stand behind our work and always strive to do the right repair for the customer and the situation. Please also read what other customers have said about our service. If you have questions regarding this situation, please contact us. Sincerely, Troy Smith, Operations Manager
Jennifer E.
02/2011
5.0
garage doors
 + -1 more
I called the morning of the 8th, and got an appointment for 6pm the same day. Mr. Butler was extremely professional and courteous. He replaced everything quickly, and we were very happy with his recommendations and service.
Description of Work: Replaced springs, rollers, cables, bearings, and drums. Lifetime warranty given on all parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$559
Response from Precision Garage Door Service
Thank you for choosing us to repair your door. Rhett Butler is a good guy. Thanks for noticing.
James K.
02/2011
5.0
garage doors
 + -1 more
Could not have gone better. Made an appointment the night prior for the following morning. The technician arrived (not a young kid, but a 15 year veteran) and immediately got to work. Quickly determined the previous home owner had installed too small of a motoro for the garage door opener for the weight of the door. Hence why it bunred out during my four years of ownership. Replaced the entire unit and put a lifetime warranty on it. I consider the door now a stealth opener as its nearly silent. Top Class.
Description of Work: I worked with this Co. before back in 2009 to replace a spring that broke and retained their card for service down the road. This occassion the other door actually had the motor burn out so it required a completely new system. I worked with the technician to get the work done in record time and under budget.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Precision Garage Door Service
We love it when we get feedback like this. We strive to be the best and we're happy when our customers notice and let other know about it. Thank you!
Gina S.
01/2011
5.0
garage doors
 + -1 more
It was great. The workmanship was good.
Description of Work: They replaced a spring in my garege door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Precision Garage Door Service
Thank you for the positive feedback!
Jeanie L.
01/2011
5.0
garage doors
 + -1 more
It is good. They were very professional. They provided good service and it works. I was impressed. I tried to get estimates from 4 or 5 people. Only three people called me back. Two of those came out. Of the two they were the most professional and punctual and seemed trustworthy. It was in the rainy winter time. They worked around it and I was impressed.
Description of Work: They installed two new garage doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Precision Garage Door Service
We really appreciate you choosing us to replace your garage door. If you have any questions or concerns, please call us. Thanks again.
David L.
01/2011
5.0
garage doors
 + -1 more
It has turned out well. They are quick, responsive and fairly priced.
Description of Work: Recently they have done a basic repair related to the sensor for the garage door opening. It was the replacement of older sensors with newer ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thanks for trusting us with your repairs. Please call us when and if you ever have another problem. Our techs are highly trained and know how to tackle most any issue that you may have.
Reda B.
01/2011
5.0
garage doors
 + -1 more
It was great. They did as promised. They did a wonderful job. We were very happy. We would use them again and happily refer them to other people.
Description of Work: They replaced a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Precision Garage Door Service
Thank you for allowing us to install your new door.
Drew W.
01/2011
5.0
garage doors
 + -1 more
They did a super job. We had another company come out prior to them who told us we needed the whole thing replaced. Precision came out and told us that we only needed a few parts replaced.
Description of Work: They got my garage door rolling again by replacing rollers and parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thanks for hiring us. We pride ourselves in our training and knowledge. If you need a new door, we are going to tell you. But if we can fix what you have, that's what we are going to do for you. We want you to be satisfied.
LONNIE S.
01/2011
5.0
garage doors
 + -1 more
It was good. They were satisfactory. They were on time. They came when they said they would come. They have been very nice and considerate and were very easy to deal with.
Description of Work: They replaced our garage doors and most recently they have adjusted our garage doors. The price listed was for the adjustment of both doors.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Precision Garage Door Service
Thank you for calling us. Please let us know when and if you have any other issues.
Buzie K.
01/2011
3.0
garage doors
 + -1 more
It was less than it would have cost brand new, but not a free replacement which I thought they should have done. I am somewhat satisfied with the work. It was very frustrating. I had to talk to them several times and argue with them which is why I wouldn't use them again.
Description of Work: They installed a garage door opener for us in 2003. They did a very bizarre job because we had a beam in the garage. Over time it destroyed the garage door. Around thanksgiving the opener broke and they said that they knew it wasn't their fault. I called around and got several estimates. Finally I negotiated with Precision to install a new garage door and a different garage door opener.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
$800
Response from Precision Garage Door Service
At Precision Door we strive to do what's right for our customers. In every situation we work to find an agreeable solution. In this case, the garage was an unusual situation because of a beam running through the middle of the garage. The door was installed by another company when the house was built around 1998. The door should have been installed with a "low headroom" configuration because of the beam. Our company, under previous owners, performed work on the door and installed an opener in 2002. There were no issues with the door for more than 6 years. I purchased the business in 2006. Unfortunately, because of the less than optimal set-up and a lack of yearly maintenance, the door was found in a condition that required it to be replaced. The customer believed that we were to blame for the damage to the door. In an effort to make the situation right, we agreed to replace the 12 year old door, changing it to a "low headroom" configuration and discounted the door by approximately $807 or 66%. The initial plan was to re-hang the existing Genie opener to meet the new improved door configuration at no charge. Since the customer's opener was older and our product was superior, we offered to replace her opener with one of ours at a discount of $157 or 35%. Although replacing the opener was not a requirement, the upgrade provided a better, quieter operator as well as our limited lifetime warranty. The customer agreed. The customer was charged $708.85 for all of this work. Full retail for the work would have been $1,675.24, a discount of approximately $966 or 58%. We highly recommend garage door maintenance every six months, especially to satisfy warranty terms. A regular tune-up is an inexpensive option to keep your door running smoothly for as long as possible.
anthony J.
01/2011
5.0
garage doors
 + -1 more
It was excellent. I haven't had a problem since. He called and told me what I needed to do. This is the second time I have uses them. Every six months they send me something about getting a tune up. I enjoy the service I get form these guys. I called around and the price was the best. He gave me a free estimate. I called them on a weekend the second time and they were out within two hours because I couldn't even get my door down.
Description of Work: My door was squeaking and of line. It wouldn't close all the way. Sometimes it wouldn't go all the way up. They came out and aligned it. The bearings were offline and needed to be oiled. The chains needed to be adjusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Precision Garage Door Service
Thank you for the positive feedback. All garage doors need tune-ups from time to time. Call us again when you are ready for another tune-up.
Donald S.
12/2010
5.0
garage doors
 + -1 more
Went great! The technician, Mr. Rhett Butler, was very professional and knowledgeable. I am very happy with the new insulated door. The house came with Overhead Door equipment installed and so far, the product Precision offers is far superior in quality and operation. I plan on using Precision for any future garage door needs.
Description of Work: 1st visit was to repair the existing garage door opener sensor wiring. I had them back out to replace the existing uninsulated garage door with an insulated door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Precision Garage Door Service
Thanks for the kind words. Rhett is a good guy. We try to always hire the best.
Sandra C.
08/2010
5.0
garage doors
 + -1 more
The service rep was knowlegable, courteous and provided recommedations for only services and repair needed or necessary. And it was hot. he worked in 100 degree heat getting the job completed. The service rep was Troy Smith and Precision should feel very good about having this young man in their employe. A great guy, great service. Atta-boy's all around.
Description of Work: replaced circuit boards, fixed loose wiring, programed vehicle to raise and lower doors, reinforced doors and put in upgraded (necessary) rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Precision Garage Door Service
Troy is one of the best. We will be sure to let him know how you feel. Everybody likes a pat on the back. Thanks for the opportunity to serve you.
Ida M.
06/2010
5.0
garage doors
 + -1 more
They did a fine job. They came when they were supposed and I was so thankful that they did. If I need them again I will call them. They didn't try to sell me a new door, he showed me what he could do to fix my door and he was professional about the whole thing.
Description of Work: Precision Door Service repaired my doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thank you for giving us this feedback. We really appreciate the opportunity to help you with your door issues.
Geoff C.
10/2008
5.0
garage doors
 + -1 more
I wish all companies were like this. The lady who took my call was efficient and professional. She quoted me prices over the phone. She scheduled my appointment and gave me a two hour window (2 p.m. to 4 p.m.). The technician, Richard, showed up at 2:00, did a fairly soft sell of their garage door renovation package ($399-very reasonable, I've had $900 quotes for the same thing), when I said I wasn't interested right then, he set right to work. He finished the job quickly and was courteous and professional. He gave me a few other items to consider regarding our door maintenance and wrote up my invoice-for the price quoted. I even used the coupon and saved $65.00. They've got my garage door business for life.
Description of Work: Tension spring and cables were replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$233
Response from Precision Garage Door Service
Thanks for your review. That's quite a compliment. We will share that with our crew.
Elizabeth S.
10/2008
4.0
garage doors
 + -1 more
They came on time, installed the door, gave careful explanations as how to use the remotes and the inside and outside buttons.
Description of Work: Selling and installing new automatic garage door and hauled away the old door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Precision Garage Door Service
Thank you for buying our door. As always, please let us know if you have any questions. We're at your service.
Jim K.
07/2008
5.0
garage doors
 + -1 more
Everything went well. Technician showed up on time, went over the problems he observed, made his recommendations, performed the work in a professional and workman-like manner.
Description of Work: Replaced two tension springs, installed center support with bearings and adjusted garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
Response from Precision Garage Door Service
Thank you for taking the time to give us feedback. Please call us again if you ever are in need of our services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Precision Garage Door Service is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.