Precision Garage Door Service

Garage Doors

About us

Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at [email protected]

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 351-375 of 655 reviews

Sherry K.
08/2012
3.0
garage doors
  + -1 more
Entered to Garage finding one problem after another, went from $100.00 to close to 800.00, for a garage that was working fine, just noisy and squeaked. After much discussion we spent the $700 and the door now is very quiet. But I believe it's extremely overpriced. Very Depressing.
Description of Work: Reconditioned Garage Door.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Precision Garage Door Service
We will be contacting you immediately to get more information. It is our intention to try and resolve your issues as quickly as possible. Thank you for the feedback.

Lorri E.
08/2012
5.0
garage doors
  + -1 more
They were wonderful and it worked out well.
Description of Work: I purchased a big deal for garage door reconditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you! Thank you! Thank you! We love good feedback.

Mike E.
08/2012
5.0
garage doors
  + -1 more
did a great job at a reasonable price
Description of Work: reconditioned the garage door sysytem. Did a great job at reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from Precision Garage Door Service
Thanks you for calling us. We will let your technician know that you were happy with the service. Call us again if you ever need us. Remember, you have a warranty.

Renee R.
07/2012
2.0
garage doors
  + -1 more
This was a true bait and switch. A 99.00 tune up turned into a lets scare the heck out of the lady about a spring breaking and the damage it can do so it needs to be replaced at additional 500.00. After talking to the builder of my house, custom built with a reputable builder, he told me I was scammed. I could kick myself for being such a sucker!
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$600

Response from Precision Garage Door Service
Thank you for the feedback. We will be contacting you immediately to discuss your concerns about the work that we preformed at your home.

Mark W.
07/2012
5.0
garage doors
  + -1 more
Excellent...technician was thorough and nice..
Description of Work: had new garage doors installed and Ibought new openers from Home Depot and the guys at Precisionn Doors installed them after installing the doors...

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Precision Garage Door Service
Thank you so much for buying your door from us. Remember, you have a limited lifetime warranty on the door for as long as you own the house. If covers the springs, cables, rollers, etc. Please call us if you ever have any questions about your door. Have a great summer!

TONY H.
07/2012
5.0
garage doors
  + -1 more
ALL I'M GOING TO SAY IS MY EXPECTATIONS WERE EXCEEDED IN EVERY WAY.....ARRIVAL TIME, TIME SPENT ON JOB, AND CHARGES.
Description of Work: COMPLETE OVERHAUL OF DOUBLE DOOR. NEW ROLLERS, SPRINGS, LIFT BRACKET, AND CABLES. LUBE CHAIN, ADJUST CHAIN, ADJUST OPENER SENSITIVITY, AND LUBE HINGES.OUTSTANDING JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mary B.
07/2012
5.0
garage doors
  + -1 more
the door is working beautifully and I have had no other problems. I have been very satisfied!The serviceman was very professional and efficient. He was well trained and confident.
Description of Work: The garage door was not opening and shutting correctly. It was also making a lot of noise and it finally just hung up. I bought a service coupon thru Angies List. The service rep was very professional and knowledgeable. He initially serviced and analyzed the situation. I knew there was more to do than just the service I bought so when he told me what needed to be replaced, I wasn't shocked. It was rather pricey but I didnt bother to get additional estimates so I don't know if the price was reasonable for the situation. I assume was but have no comparison. He explained exactly what was needed to be done but, not having any knowledge of garage door mechanics, I don't recall the specifics.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Janet L.
07/2012
5.0
garage doors
  + -1 more
They did very well and they were very professional. They when through my whole door system to see that everything was working fine. I was very please with them.
Description of Work: I used precision door services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

David H.
07/2012
5.0
garage doors
  + -1 more
The doors now lift all the way up with no binding during the operation. Both were sagging and one was bining and getting humg prior to the overhaul.
Description of Work: I had two garage doors overhauled with new springs pullys cables. Each door revceived multiple ball baring rollers to replace the factoy originall rollers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Precision Garage Door Service
Thank you for taking the time to share your experience with Precision. Please let us know if you ever need us again. And, please tell your friends about us.

Richard K.
06/2012
5.0
garage doors
  + -1 more
Outstanding performance by Precision Door in customer service answering my call, setting the appointment and being on time. And what a Great Value.
Description of Work: Thanks Angie first of all. We used the BIG DEAL today for the garage door tuneup from Precision Door. Purchased the BIG DEAL yesterday afternoon and an appointment was set for today between 10 am and noon. Technician "Rick" was at our door a little before 10. I explained we needed to have him check our garage door and tune it up and that I had a coupon number from Angie's List. "Rick" did just that and more. He inspected all hinges, rollers, springs and actual workings using the manual as well as electric opener. He lubricated all parts and recommended we might want to replace the rollers with new rollers. I told him not at this time since we were looking at replacing the door maybe this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thank you so much for choosing Precision and Angie's List. Ricky is one of the best. We're happy that you noticed.

Oliver L.
06/2012
5.0
garage doors
  + -1 more
I'm very pleased with the work performed by Precision Door Service. I called on a Saturday morning expecting to make an appointment for the following week, but a serviceman was at my house within four hours of my call. The serviceman was very knowledgeable and helpful. He explained everything in detail and took the time to answer all of our questions. I will continue to call Precision for all of my garage door needs.
Description of Work: Replaced the rollers and reconditioned the moving parts of the garage door. Operation is now smoother and quieter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Precision Garage Door Service
Thank you for the feedback. One of our goals is to take care of your garage door needs quickly. Let us know if you ever need us again and thanks for calling us.

Jeannette S.
06/2012
5.0
garage doors
  + -1 more
Richard called & came early, he found the cause of the problem I was having & fixed it for me. I was very pleased with the job he did.
Description of Work: Angie's List Special $99, Replaced gear & spocket Assy - 155.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Nelson M.
05/2012
4.0
garage doors
  + -1 more
They did a good job. I was very happy with them.
Description of Work: I used them to do repairs to our garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Precision Garage Door Service
Thank you for giving us the opportunity to repair your door. If you ever need us again, please call. Have a great summer!

Grady M.
05/2012
1.0
garage doors
  + -1 more
I bought Precision's $99.99 garage door tune-up special off of Angie's List. BIG MISTAKE! Don't fall for their trap, this seems to be just a way to get in your door and try to charge you for a bunch of unneeded services. I was at work when the tech showed up at my house, and within just a few minutes I'm getting a call from my wife. He is wanting to replace this part, repair this, redo this, on and on. She is panicking because the guy is scaring her and telling her how bad our door is and that it's basically going to fall on somebody at any point. So I get on the phone with him, and he goes through his long speech about everything that is wrong with our garage door. What he is wanting to do to fix it would have cost $800 plus. I told him I wasn't interested in spending a bunch of money, just to do the service that I had paid for and let that be it. So he did, but again left my wife with a bunch of information and told her to please not even think about using the garage door, that it was dangerous. So the next day I ended up calling Neil with Affordable Garage Door Repair Co. and he came right out within a few hours. He said the system was in good working order except for a worn out bushing and sprocket, which he replaced for $135.00...TOTAL. He said other than that my system was perfect. I will definitely choose him from now on out! Don't fall for a cheap package that Precision is offering, call someone else first and save yourself money in the long run!
Description of Work: $99.99 Garage Door Tune-Up and Quieting Package*It was a "special" deal on Angie's ListThe tech basically replaced my door rollers and attempted to charge me $100s of dollars for unnecessary repairs.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$100

Response from Precision Garage Door Service
Thank you again for the feedback. We have attempted to contact you on several occasions since you left the review but have been unable to reach you. Please call us at your convenience so that we can continue our investigation into the matter. Sincerely, Troy Smith - 803-754-7933.

Rose S.
05/2012
5.0
garage doors
  + -1 more
I used them when Angie's List ran a special on them. They were great and I was happy with everything. They were on time, efficient and knew what they were doing. They did what they told me they were going to do. I paid for extra stuff, I actually spent more money than I intended to. I understand that is the whole point of them doing an Angie's List promotion.
Description of Work: I used Precision Door Service for fixing my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thanks you for choosing Precision. Please tell your friends.

Catherine H.
04/2012
5.0
garage doors
  + -1 more
I liked them. I would rate them highly. They were really good. They did a great job and of top quality and were on time.
Description of Work: I have used Precision Door Service for garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you so much for taking the time to give us your feedback. We strive to keep all of our customers happy. It's nice to know that we are doing our job.

Amy E.
03/2012
5.0
garage doors
  + -1 more
The emloyee showed up on time and was in uniform w/ a company logo on his truck. He got right to work and in a few minutes called me out to garage to explain all the work he was going to do and what he/the company recommended for my garage door. He was very polite and thorough. I think he gave me all options and reasons why i should have the recommended service done. When he was done, I received a written estimate of work they suggested. The tune up he did on my garage door is awesome. It is now whisper quiet and operates very smoothly. When I decide to have that work done on my garage door I will certainly call them again.
Description of Work: Garage door tune up and installation of wireless keypad.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
Thank you for having us out to your home to install your wireless keypad and tune-up your door. We look forward to helping you with any of your garage door needs in the future.

William G.
03/2012
5.0
garage doors
  + -1 more
My garage door opener stopped working some time ago. I attempted to fix it myself, but I was unsuccessful. I thought that I might need a new garage door opener. The technician was able to fix the opener without trying to "upsell" me to a new opener. However, he offered to replace the rollers, springs, etc. on the door. This would have raised the price by several hundred dollars. I said "No" and he did not push the issue, which I appreciate.
Description of Work: Repaired Garage Door Opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Precision Garage Door Service
Thank you for trusting us with your garage door opener. Please call us if you ever need us again.

Janet L.
02/2012
5.0
garage doors
  + -1 more
It went very well. I called them because of the coupon. They had more reviews so I picked them. With the repair it was a free service call. When I called them I wasn’t sure when I could set it up, the secretary was very accommodating. They offered a courtesy call. He called me in 10 minutes! He was only a few miles away and was able to get my house within 15 minutes of my call. It only took him about an hour to fix the springs. I was very pleased.
Description of Work: The springs on my garage door needed to be replaced. They replaced the springs on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$407

Response from Precision Garage Door Service
Wow! Thanks for calling us. We know that our customers are our first priority. We're so happy that you had a good experience. Thanks for the review.

Mary S.
02/2012
5.0
garage doors
  + -1 more
It was the first time we had used them. They did a great job. I would use them again.
Description of Work: He came out and replaced all the rollers, oil the tracks and replaced a part in the key pad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door Service
Thank you for the feedback. We love our customers. Please tell your friends.

PATRICK O.
10/2011
5.0
garage doors
  + -1 more
Precision responded on the day they were called. The technician examined the door opener clearly and professionally explained what needed to be done. He separate the mandatory repairs from the optional in his explanation. When the work was agreed on, he proceeded with the repair with efficiency and speed. The door opener has worked without a problem since they were out in June.
Description of Work: Overhauled the springs, tension bars whole system except motor which did not require service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$646

Response from Precision Garage Door Service
Glad to hear that you had a good experience with us. Thank you for trusting us to do the work for you.

Virginia H.
10/2011
5.0
garage doors
  + -1 more
It turned out well. The technician said he worked for this company for a few years, and he was such a gentleman. He was the only one that took down the old garage door, then installed the new one. They didn’t charge me for a service call since I am a senior, which I asked about. A few weeks later, I noticed some water underneath the garage, and saw that the rubber strip had slipped, so I called them. He was very responsive, came out and apologized. He fixed it and now the door works great!
Description of Work: Installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We hope that you will enjoy your new door for years to come. Just call us if you have any questions or concerns. We'll come right out.

Judy H.
10/2011
5.0
garage doors
  + -1 more
The experience was terrific. The workmen were personable, and obviously knew what they were doing. They did a good job.
Description of Work: Installed a new garage door. I had used them once before for a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for trusting us enough to call us again.

Sherman H.
10/2011
5.0
garage doors
  + -1 more
They’re excellent. This is the company that installed the garage doors before we lived in this home. If we’ve ever had any problems, they’re very responsive. The technicians have all seemed extremely competent and knew their business. In fact, the first technician that came out was the one who installed the doors for the previous owners. He was knowledgeable and provided great advice. They inform me of what the cost of the service will be before they arrive, and that’s been what I’ve paid. All work was done in satisfactory manner, and this firm is an excellent quality firm. I’ve had a number of people that live around here comment on how solid and quiet the doors are. I’ve been very much satisfied with their work and I intend to continue to use their services.
Description of Work: Garage door repair: repaired a keypad, tune-ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We appreciate your willingness to share your experience with us. We work hard everyday to be the best garage door company in the industry. It's nice to know that our customers notice.

John H.
10/2011
5.0
garage doors
  + -1 more
The experience was very good. I was impressed with how well the technicians worked together, so that made the job go smoothly and professionally. I asked for a few small things to be done as well, and they completed those things with no problem.
Description of Work: We had a garage door that was worn out and they installed a new aluminum panel-insulated door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We really appreciate your trust in our company. Thank you for the nice report card.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
RBS 51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day