Precision Garage Door Service

Garage Doors

About us

Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at mail@theprecisionteam.com

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 251-275 of 655 reviews

Kathryn D.
03/2014
5.0
garage doors
  + -1 more
I purchased the big deal and they were good. They came on time and they seemed to do a good job.
Description of Work: I used Precision Door Service for garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We thank you for your business and are glad you are pleased with your service.

Patricia J.
03/2014
5.0
garage doors
  + -1 more
Great Service! Worth the money that I paid. Technician was very nice and helpful.
Description of Work: replace parts on our garage door, lubricated it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
So good to hear you feel you got your money's worth from your purchase. We aim to please our customers each and every visit. Thank you for your patronage.

Peggy M.
03/2014
5.0
garage doors
  + -1 more
Tech showed up on time and lubricated door, tightened garage door bolts, got my light connections secured again, etc. Garage door opens much more quietly and lights are working perfectly. Suggestions were made to prevent future problems, but none were noted to be immediately necessary. Overall, very happy with the work done.
Description of Work: Garage door maintenance and securing the connections to the lights that come on when opening the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
We are glad you had a good experience with your service and your technician. Thank you for your kind words. We look forward to assisting you with your garage door needs in the future.

Brian D.
02/2014
5.0
garage doors
  + -1 more
I enjoyed working with them. They had all the parts on hand. They got out and did everything agreed.
Description of Work: I just recently used Precision Overhead Garage Door Service. The replaced a garage door hardware and put a new garage door motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sonya H.
02/2014
5.0
garage doors
  + -1 more
Arrived on time. Very professional and friendly.
Description of Work: Garage door tune up - install Keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
We are glad you had a positive experience with Precision Door and hope to be able to assist you again in the future.

Linda H.
02/2014
1.0
garage doors
  + -1 more
Stated that they couldn't do the work, that would cost another 100 for someone else to come out and do the wrong work. Had to come to home three times and each time, the job wasn't done correctly.
Description of Work: Went online to find best garage door opener i could find.

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
5.0
punctuality
5.0

$99

Response from Precision Garage Door Service
We are sorry to hear that you did not have a good experience with Precision Door. We strive to be the best at what we do for each customer. We would like to reach out to you with your permission.

Catherine S.
02/2014
5.0
garage doors
  + -1 more
They came out and did the garage door tune-up. He was very friendly and let me know when he was finished. He told me exactly what he did. The door worked pretty well at the beginning but it has since gone back to the way it was.
Description of Work: I purchased a Big Deal from them for a garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Precision Garage Door Service
We are glad to hear you had a positive experience with your technician and Precision Door. We hope to be able to assist you with any garage door issues you may have in the future. We thank you for your business.

Michael B.
02/2014
5.0
garage doors
  + -1 more
The service went very well. Technican did a great job.
Description of Work: Ordered a tune up. Technician found several problems and I had the problem fixed. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Precision Garage Door Service
We thank you for your patronage and are happy to hear you had a great experience with your technician and with Precision Door. We hope to be able to assist you again if needed.

Scott U.
02/2014
4.0
garage doors
  + -1 more
What they did was not what was described in the Big Deal. They swapped the garage door wheels with ball bearings. If you want to have adjustments or anything else done, it costs more. The guy did do a good job. He was on time.
Description of Work: I purchased the Angie's Big Deal with Precision Door Service for garage door service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Garage Door Service
We apologize that the work that was completed was not what you expected from the Big Deal. Please do let us know if we can assist you with your garage door in the future. Your business is very much appreciated.

Rick T.
01/2014
5.0
garage doors
  + -1 more
Outstanding service....timely....professional....exceeded expectations....highly recommend them
Description of Work: Repaired one of garage doors and checked out other one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$519

Response from Precision Garage Door Service
It sounds like our service exceeded your expectations and that is what we strive for each and every time we visit a customer. Thank you for your patronage with Precision Door.

Peggy L.
01/2014
5.0
garage doors
  + -1 more
It was the best experience I've ever had with a company. He was very professional. It was obvious that he knew what he was doing. They were willing to come to my home between 6pm. and 8pm so I didn't have to interrupt my work day. There was no emergency call charge since it was later in the day.
Description of Work: They repaired a malfunctioning garage door, lubricated the door, and replaced the rubber gasket that runs along the bottom of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Response from Precision Garage Door Service
So glad we were able to accommodate your schedule and know that we never charge an emergency service call charge..we are there for our customers. Your business is appreciated.

Barbara W.
01/2014
2.0
garage doors
  + -1 more
They wanted to charge me again and I refused and he told that he had to charge me and I refused. Will not use them again.
Description of Work: I have used Precision before and was happy with them but in Nov. 2013 they came out to fix my clickers. Just before Christmas the 2nd clicker didn't work and they wanted to charged me $65.00 again to fix it. It had never been used after the Nov. visit.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$65

Response from Precision Garage Door Service
We are very sorry to hear about your experience. A manager will be calling you shortly to get more information about the visit. We hope to try and make this a better outcome for you. Thank you for sharing your frustrations with us.

Betsy H.
01/2014
3.0
garage doors
  + -1 more
Went fine, although it cost more than I expected , but I was stuck without a functioning door . With other contractors I couldn't get them to either return my calls or show up.
Description of Work: Replace opener , spring, sensors and wheels

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,100

Response from Precision Garage Door Service
Thank you for making us aware of your concerns. A manager will be calling you shortly to get more information on the repairs that were made.

Anne H.
12/2013
5.0
garage doors
  + -1 more
The work they did was good. Tried to sell other services, which may or not be needed at this time. Would call them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Glad to hear you would call Precision Door again for your service. Your business is appreciated.

John T.
12/2013
5.0
garage doors
  + -1 more
Russell the repair person arrived on time and identified himself at the door. He carefully inspected the garage door, opener, and rails. He gave me his recommendations and suggested I go with the double spring instead of the original single spring because of the size of the door. He gave me the price and I agreed with his suggestion. Job did not take long and he carefully installed and adjusted the springs. He checked the opening of the door and door opener function. He quickly cleaned up and gave me my receipt. I would recommend Russell to doo all my garage door work.
Description of Work: Replaced the single broken spring with a double spring for a 16x7 steel door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Response from Precision Garage Door Service
We are so glad to hear you would recommend the technician to others. We strive to provide the best, efficient service at Precision Door and we thank you for your business.

James W.
12/2013
5.0
garage doors
  + -1 more
They completed a garage door tune-up and installed a wireless keypad entry. I purchased this service as an Angie's List Deal and was very glad I did! Excellent price for great service.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
We are glad you purchased the Big Deal and that your service exceeded your expectations. Please keep us in mind should you require any further services.

Horace U.
12/2013
4.0
garage doors
  + -1 more
It is quieter and rolls better. However, they indicated that 1) the door needs to be inspected annually and 2) the spring was likely to fail before too long, and therefore recommended parts replacement and a service contract. I felt the pressure to purchase additional services was somewhat unprofessional, though the work they did was excellent.
Description of Work: My garage door was working fine but had not been inspected for several years. They came and examined my door, lubricated all parts and ensured it worked smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$39

Response from Precision Garage Door Service
We apologize that you felt pressure to purchase additional services...we always want to inform our customers of any additional work we see that should be done, but that is meant to inform and recommend. We sincerely appreciate your purchase and look forward to assisting you in the future.

Kimberly C.
11/2013
5.0
garage doors
  + -1 more
It made sense and he gave a couple options for repair/replacement. He was very efficient and did not take a long time. We replaced the one busted spring with 2 springs for the overall best result.
Description of Work: Brian came out to the house and was very professional and informative. He explained and showed me a busted spring and advised that for the size of the garage door (2 car garage) he advised that we needed a spring for each side.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door Service
Thank you for letting us know about your experience with Brian. He's a great guy and an excellent technician.

Vince P.
11/2013
5.0
garage doors
  + -1 more
It went great. Brian Simms was very professional.
Description of Work: Maintenance and installed keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
Thank you for telling us about your experience. Brian is a great technician. We are lucky to have him.

Christopher H.
11/2013
5.0
garage doors
  + -1 more
It was spur of the moment, he was actually at my neighbors doorstep and asked him to came over. He came over and gave me an estimate. He came out and did the work within a week. He came promptly and was in and out within two hours. It was no mess and no hassle. I would highly recommend him to others.
Description of Work: They replaced my whole garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Precision Garage Door Service
Thank you for giving us the opportunity to install a new garage door opener for you.

Mark H.
11/2013
2.0
garage doors
  + -1 more
When they first installed the system I was pleased. However, they are constantly charging me for any type of repairs and assessments. I think we were struck by lighting and they were unwilling to cover the repairs. They wanted to charge me more to fix the system than they originally charged me to install it. I thought that was ridiculous. I also called once to ask what type of battery replacement I needed for the opener. They said they would have to come out and charge a $69 service fee to help me. I am very frustrated with their service and all the additional fees.
Description of Work: They originally installed anew garage door system.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$320

Response from Precision Garage Door Service
Thank you for the feedback from our service. We are investigating your concerns internally and will be reaching out to you to see what we can to do improve your experience with our company.

Randy M.
11/2013
5.0
garage doors
  + -1 more
The technician was prompt and very courtesy. After conducting a thorough check of my garage door I was informed it needed new rollers, and by the sound of it when it open and closed the technician was right. He replaced the rollers, tighten the hinges, check the tracks, and made adjustment to the torsion and extension springs. Once the work was completed the technician made sure everything was working properly. The last thing he did prior to leaving was check the reversing senors. A job well done!
Description of Work: Provider inspected garage door for wear and tear.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door Service
We appreciate your business as well as your feedback. Thank you very much.

nancy L.
10/2013
5.0
garage doors
  + -1 more
JAY the technician arrived promptly this am..assessed the situation..explained all the options and went promptly to work.AND WHEN he was finished he went over everything he had done=.a most professional and pleasant young man..would definitely call this provider again
Description of Work: 2 TORSION SPRINGS AND REINFORCEMENT BRACKET

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Garage Door Service
Jay is awesome! We're glad that you think so too. Thank you for your business.

Elisabeth L.
10/2013
5.0
garage doors
  + -1 more
He was very punctual, polite and efficient. The door operation is much improved. Plus we found out that we need a new opener and springs.
Description of Work: He inspected the door and opener, recommended replacements and lubed the springs and other parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you so much for your business and for sharing your experience with the other Angie's List members.

Priscilla M.
10/2013
5.0
garage doors
  + -1 more
Arrived as scheduled, explained any problems well, performed repairs in a professional and satisfactory manner and cleaned up when finished.
Description of Work: Checked all door systems, replaced guides, replaced chain, replaced seal strip on bottom of door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door Service
Thank you for calling us. We'll be here if you ever need us again.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
RBS 51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day