Precision Garage Door Service

Garage Doors

About us

Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at mail@theprecisionteam.com

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 151-175 of 655 reviews

Annette F.
07/2015
5.0
garage doors
  + -1 more
He did a decent job. They had done work for us before.
Description of Work: They just replaced a spring on a door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Bruce W.
07/2015
2.0
garage doors
  + -1 more
It didn't go very well. It wasn't a lot, it was a special deal I got through Angie's list. The guy was nice but my garage door still doesn't work. The pricing was fine, I didn't have any problem with pricing but they didn't solve the problem. I think that he was sharp but I don't think he has been doing it long enough to know exactly what the problem was. Responsiveness was fine.
Description of Work: It's been a while, some several months. They did my garage door.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Garage Door Service
I apologize [Member name removed] that your garage door still does not work. We would definitely be happy to come out and take a look. Please let us know if there is anything we can do for your garage door needs.

Polly J.
07/2015
5.0
garage doors
  + -1 more
It was excellent. I had another bracket put on and that was additional. He just seemed to know what he was talking about, the knowledge of it. He knew garage doors very well and explained in detail.
Description of Work: They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

David H.
07/2015
3.0
garage doors
  + -1 more
It was not real great. They just stopped working again two days later. They could've fixed the garage door.
Description of Work: He basically just sprayed WD40 all over my garage door rails.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$80

Wayne H.
07/2015
4.0
garage doors
  + -1 more
t went fine. It was the second time that they've come out. They did one garage door last year and then the other garage door this year. We were happy and our garage door was terrific. The whole thing including the remote is something like $600 per door. They refurbished the whole door. They put in a new hardware and new springs. The quality of their work was good.
Description of Work: I purchased a "Big Deal" for Precision Garage Door Service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Betty T.
07/2015
4.0
garage doors
  + -1 more
It went just fine. The guy who came was very nice and I was satisfdied with what they did. I got a new motor and light and it was the one that their company provides and I do not like it as well as the lift master one that I had that he had to replace. It works just fine, the only difference is the one that I had had a light that would light up both sides of the garage and this one has a light that only lights one side of the garage so it's dark on the other side. The man who came and the services they provided were very nice, I just don't like their product. Their personnel and their services were fine but their product does not get an A rating. Their price was okay. What they did was good and my lower rating was for the product.
Description of Work: I used Precision Garage Door Service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

LINDA F.
07/2015
5.0
garage doors
  + -1 more
They've done their work for the last 7 years. I couldn't be more pleased with their customer service and their ads for details and everything else. They're always taking care of me.
Description of Work: I bought my garage doors through them and the openers and everything. They come out and do a tune-up on every year.
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

John H.
07/2015
5.0
garage doors
  + -1 more
The service was fine. We paid an additional fee to the $99 Big Deal for the extra work.
Description of Work: We purchased a Big Deal for Precision Garage Door Service. They replaced the rollers; that was part of the Deal, but they also replaced the motor. There was a chain and they put in a belt instead of a chain. So, we had them do extra work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Don J.
07/2015
1.0
doors, garage doors
  + 0 more
I asked the service provider to check out my garage door. It wasn't closing correctly and the motor seemed to be making a lot of noise. He was unable to figure out how to make the garage door close evenly and said I needed a new opener. I fixed the uneven closing of the door myself and learned that the problem with the noisy opener was due to the chain needing to be tightened. I ended up fixing that myself too. All he did was spray some lubricant on the moving parts and try to sell me a new door and opener.
Description of Work: .This was supposed to be a garage door tune-up.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$39

Response from Precision Garage Door Service
I apologize (Removed member name) that the service we provided to you was not what you expected. We strive to provide you with a safe and functional garage door. If there is anything that we can help you with, please let us know.

Michele K.
07/2015
3.0
garage doors
  + -1 more
We bought the special $39 tune up package. That basically covered them spraying silicone lubricant on the tracks and coil. That helped some but the tech talked me into switching to the rubber wheels at an addition cost of $220. They did help a lot HOWEVER I later realized they had an another angie's list deal for $99 that included both lubricant and the wheels. I think it would have more honest for them to have let me know about the alternate angie's list deal that would have cost me a total of $99 instead of charging me $260 at the door.
Description of Work: Garage door tuneup--sprayed silicone lubricant and switched out metal wheels for rubberized ones.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Precision Garage Door Service
Thank you for your response [Member name removed]. I apologize that the other offer wasn't offered. Please let us know if there is anything we can help you with in the future for your garage door needs.

Jerry V.
07/2015
5.0
garage doors
  + -1 more
Called and asked if they could come earlier than appointment was scheduled since they were in the area, had no issues with it. Did a great job, found issues with the bottom seal and the rollers. I was already aware of this, they will need to come back to replace the seal at an additional charge of $129. Emailed me a complete copy of the invoice and findings. Very professional.
Description of Work: Replaced all the rollers and tuned the door. Complete inspection, with report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Ashley B.
07/2015
5.0
garage doors
  + -1 more
Great service and extremely pleasant to work with! The technician was able to get the door better aligned on the track and provided tips for the future. Will definitely use again if the time comes that service is needed on my garage door.
Description of Work: Tuned up garage door and attempted to help me program the garage door opener in my van. We were unable to get it to program but I think it is an issue that needs to be addressed through Toyota.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Micheal Y.
07/2015
5.0
garage doors
  + -1 more
It went pretty good. They were pretty good. It seemed expensive but he did a good job.
Description of Work: I purchased a big deal for Precision Garage Door Service. They did the springs, the bearings, and the cable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Ann M.
07/2015
4.0
garage doors
  + -1 more
He came out here and checked it and said it was okay.
Description of Work: Garage Doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Susan A.
07/2015
5.0
garage doors
  + -1 more
The technician was very knowledgeable and able to answer all of my questions. He worked quickly and efficiently and had the service completed within an hour. He was on time and cleaned up after he was done. I was very pleased with the service.
Description of Work: Serviced garage door and made sure everything was working properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for your business as well as the review of our company. We hope that you will contact us in the future for any of your garage door needs.

Christine J.
07/2015
5.0
garage doors
  + -1 more
It was a big deal. Then, we had a problem with the door. So, we called them back. They repaired it and it was $273.
Description of Work: They did a tune up on the garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thank you for purchasing our Big Deal. We appreciate your business!

Andrew W.
07/2015
5.0
garage doors
  + -1 more
Aaron Shealy & David Curtis were my techs. They were professional, courteous and prompt. The best part was when it was done, I still liked them and the company they represented. The work price was a combination of an Angie's List $39 deal for the service call and $64 for the seal. I expected possible problems from reported upselling but I have no complaints. They didn't try any of the things I've read in other reviews. They earned their money with a stubborn worn out seal that didn't want to come loose. Right now, they are at the top of my list for a new insulated door I have planned this fall. They quoted me a price for a better door and $700 less than their competition.
Description of Work: Replaced my door's bottom rubber seal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Response from Precision Garage Door Service
Wow! Thank you so much for the review and the great feedback. I will pass along your kind words to Aaron and David! We really do appreciate the business!

Arthur B.
06/2015
5.0
garage doors
  + -1 more
I will use him again in the future.
Description of Work: He did a free adjustment for our garage door, which was making a bit of a rustling sound.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for your review - we are happy to be your garage door company.

Terrie M.
06/2015
5.0
garage doors
  + -1 more
Wonderful, mannerly gentleman.
Description of Work: Repaired and adjusted garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Precision Garage Door Service
Thank you for choosing Precision!

Tom S.
06/2015
4.0
garage doors
  + -1 more
I didn't notice a quieter difference from the rubber to the metal rollers.
Description of Work: I purchased a deal from this company for roller replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for the feedback.

John J.
06/2015
5.0
doors, garage doors
  + 0 more
Technician was able to accommodate my work schedule, and showed up promptly. He did a thorough job, and showed me why additional work was needed. Work was performed properly, and door works much better than it did before servicing.
Description of Work: Inspected and performed regular and preventative maintenance of garage door. Replaced springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Response from Precision Garage Door Service
We are glad your door is working better. Thank you for your business!

Frank W.
06/2015
5.0
garage doors
  + -1 more
Original cost 198.00 + additional items totaled to $345.50. was satisfied with the service.
Description of Work: Provided everything on the contract for Garage door service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345.5

Response from Precision Garage Door Service
Thank you for your review and your business!

Paul S.
06/2015
5.0
garage doors
  + -1 more
The technician arrived on-time and quickly installed the keypad opener. I was having trouble with my door optical sensors, so the technician switched the transmitter and receiver location and aligned the sensors. He then tightened and lubricated the garage door and tracks. There were several problems that were discovered during the inspection, and I presented with an invoice that listed good (the included service), better (replacing the rollers and operator bar for $250), and best (replacing most - if not all - of the operating hardware. I elected to go with the "good" service, and the door operates much better and is much quieter, thanks to the lubrication.
Description of Work: Installed an outdoor garage door opener keypad and performed a garage door tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Precision Garage Door Service
Thank you for the feedback on Angie's List. We really appreciate the business.

Dan A.
06/2015
5.0
garage doors
  + -1 more
everything went great.
Description of Work: set scanners. replaced rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Precision Garage Door Service
Thank you so much for choosing Precision. We are glad to hear that your experience was great! Thank you for the review!

Christopher R.
06/2015
5.0
garage doors
  + -1 more
Team from Precision Door was professional and on time. I purchased tune-up and roller replacement but technician explained where my garage door components were lacking and what kind of problems could arise from them. I opted for the full package of an overhaul that included a lifetime warranty and they completed the work in very quick time and the garage door has been operating better than ever.
Description of Work: Inspected garage door components, replaced rollers, added additional spring and tested door opening system including the remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Precision Garage Door Service
Thank you for the great review - we appreciate your business!

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
RBS 51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day