Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at mail@theprecisionteam.com
Business highlights
23 years of trusted experience
Family Owned & Operated
Services we offer
Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.
Eager to perform more services than covered in their 'tune up' offer, but even though I declined additional work, everything went very well. The nylon rollers are very quiet and the door operates much better. I would hire them again for future services.
Description of Work: Lubricated tracks and moving parts, adjusted tracks, replaced steel rollers with nylon rollers, replaced broken wall control switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Precision Garage Door Service
Thank you for the review! We appreciate the business!
Amanda B.
08/2014
5.0
garage doors
 + -1 more
We have been very pleased with the service by Precision. From the ease of setting up appointments with the very nice staff in office to the technicians who came out for both appointments. All were very professional and informative. Was also impressed with timeliness, called ahead to let me know both times they would be EARLY, and with how they cleaned up after themselves.
Description of Work: Inspected and found the issue with a door that was not functioning correctly. We were given some options and chose to go with replacing our two openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Precision Garage Door Service
Thank you for the review! We are always happy to hear when our customers our happy! Customer service is our number one priority!
Michelle B.
08/2014
5.0
garage doors
 + -1 more
Service started out fine, but an issue came up at the end. It was a Friday afternoon and just after five o'clock, so I couldn't call a manager. Monday I called and asked to speak to a manager. The receptionist took a message and within five minutes a manger, Bryan, called back. We discussed the issue and Bryan was very quick to resolve it. I was very pleased with how the company handled everything. Due to the way they handled my concerns, I would recommend Precision Door Service.
Description of Work: I purchased the Angie's List deal to have Precision Door Service perform a maintenance check on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Garage Door Service
Thank you for the kind review! We appreciate your business!
MARGARET G.
08/2014
5.0
garage doors
 + -1 more
He was great! He gave me his recommendations. He did an inspection and removed the squeal the door had. I am very happy with it! It works great now. I would use them again in the future if needed.
Description of Work: I purchased a Big Deal for $39 Garage Door Tune-Up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Garage Door Service
So glad to hear your tune up went well! Thank you for the wonderful review!
RAYMOND L.
07/2014
5.0
garage doors
 + -1 more
It went fine. One door was a little off adjustment and there were a couple parts that needed replacement. The parts were covered by an existing warranty with them. I've always been totally pleased with the work they do and they are really nice people!
Description of Work: lubed and adjust my two garage doors and openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Response from Precision Garage Door Service
Love to hear that you are a returning customer! We really appreciate the business and the review!
Calvin W.
07/2014
5.0
garage doors
 + -1 more
Brian Simms arrived on time and went immediately to work! He also pointed out some necessary fixtures that I needed to be aware of. He was careful to take me step by step in what he was doing and answered all my questions! As I told him, I would call him back in a minute if I needed to. And Yes, I would refer him to anyone that needs an attentive & honest professional to work on any part of their garage door!
Description of Work: Performed a detailed overhaul of my electric garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Garage Door Service
Thank you so much for the wonderful review! We always strive to make sure our work is detailed and the customer understands! We really appreciate the business and the awesome review!
Michael U.
07/2014
5.0
garage doors
 + -1 more
The door is old but they serviced the door and replaced old rollers. When the door finally needs replacing we'll probably use this company.
Description of Work: Tuned up garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thank you for the review! We are happy to hear that you would use us again if needed! We really appreciate the business!
Ben M.
06/2014
5.0
garage doors
 + -1 more
Our garage door spring broke. After other calling other companies that couldn't come, precision showed up immediately the same day. We had been looking at replacing garage doors anyway. The tech fixed the spring to get us by until the doors could be ordered and installed. Great company and employees.
Description of Work: Responsive and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kevin P.
06/2014
5.0
garage doors
 + -1 more
Friday 13th bad luck, a spring broke on my garage door. Monday afternoon I called Precision Door based on their Angie's List rating and reviews. They had an appointment available the same day, I guess The Fates smiled on me to make up for the bad luck! The technician, Russell, called over an hour earlier than expected - his other appointments did not take as long as planned, so he got here an hour before the appointed time. He had all the parts on his truck, knew exactly what to do, completed the work efficiently, and is a very pleasant person also.
Description of Work: Removed broken spring, installed new spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Precision Garage Door Service
We are glad to hear that Precision was able to turn your bad luck around! We appreciate the review and the business!
Charles B.
06/2014
5.0
garage doors
 + -1 more
Service technician was very professional. Checked problem (including cause), communicated recommended repair, provided reasonable estimate, then quickly made repairs needed. He also adjusted both doors slightly to reduce stresses on springs & hopefully extend spring life longer than original one.
Description of Work: Replaced broken spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Precision Garage Door Service
Glad to hear the technician was very professional! We appreciate your business!
Ann P.
05/2014
5.0
garage doors
 + -1 more
Called on a Thursday afternoon and got an appointment for the following Monday morning. The service tech arrived on time and immediately began to service the garage door. He was very professional and explained all the options related to upgrading the door. I had purchased through Angies List a $75 service fee for $39 and was able to use this to reduce the cost. I can easily recommend Precision Door Service.
Description of Work: Service the garage door as it had become very slow to open and close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Precision Garage Door Service
We thank you for your patronage and are happy to hear you had a great experience with your technician and with Precision Door.
Ron S.
05/2014
4.0
garage doors
 + -1 more
They were fine. They said it was possible I may need a new string in the future.
Description of Work: I purchased a $39 Big Deal for a Garage Door Tune-Up. They went over the door parts and adjusted where needed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Garage Door Service
Thank you for purchasing the Big Deal. We are glad your visit went smoothly and we hope the string doesn't break...but if it does...we are here for you 24 hours a day, 7 days a week. We would be happy to assist you.
Jaime P.
05/2014
5.0
garage doors
 + -1 more
I originally requested a tune-up but after the initial inspection, the technician suggested that I have a complete overhual performed. He took the time to explain why he suggested it and explained everything that was included in the service. I agreed to the service and he knocked much quicker than I expected. The door works great now. I'll definitely use them again.
Description of Work: A garage door overhual.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Response from Precision Garage Door Service
We are glad to hear you had a positive experience with your technician and Precision Door. We hope to be able to assist you with any garage door issues you may have in the future. We thank you for your business.
Tamara B.
05/2014
5.0
garage doors
 + -1 more
I called Precision at 9:30 this morning and spoke to Vanessa. She set my appointment for today and sent me an email confirmation. At 11am, Russell and Anthony showed up to replace the spring. The estimate was $204 to replace the spring and do the work; I used the Angie's List coupon for a free service call with repair dropping the price to $139. They replaced the spring, reset the wires, tested the door, and were done by 11:30am. Wow. If every service business I called was as prompt, professional, and dedicated, my life would be stress free! I will recommend Precision.
Description of Work: Installed a new spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Precision Garage Door Service
We are so very glad that you had an outstanding service call and we strive for that for every customer. We are thankful that you will call on us again..and we look forward to working with you.
WILMA A.
05/2014
5.0
garage doors
 + -1 more
We were having a problem with our remotes. We had already had the batteries checked and were told that they were good. we had had another garage door specialist check them out, but they were unable to solve the problem. The two workmen with Precision Doors would not give up. They tested and tested and finally checked the light bulb in our opener. It was a LED low energy bulb. When they changed it to a regular incandescent bulb, the remotes worked perfectly.
Description of Work: They checked all operations. Oiled all cables and rollers. Made sure all parts were working properly'
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Precision Garage Door Service
So glad to hear you had a great experience with Precision Door. We strive to give great service at each and every service call.
Anne F.
04/2014
5.0
garage doors
 + -1 more
Alex and Brian were right on time and performed the servicing quickly and efficiently. Their customer service was exceptional and I am very pleased with the results. I will definitely use their services again
Description of Work: Refurbished my garage doors with new rollers and a quieting package
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thank you for your business and we are so very happy to hear that you had a positive experience with us!
Jo Anne H.
04/2014
5.0
garage doors
 + -1 more
went very well. unable to open garage door due to cables worn & broken. replace items. now works like new
Description of Work: replace garage door items to make work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
James J.
04/2014
5.0
doors, garage doors
 + 0 more
It was very good. It went very well. One of the doors wasn't working and now it's working very well. I would recommend them. The pricing is very good.
Description of Work: I purchased a big deal for Precision Door Service. They replaced the mechanical parts. I got new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service
We thank you for the great review and the kind words about our company.
Keith K.
04/2014
5.0
garage doors
 + -1 more
It went fine. They were punctual, cooperative, and I'd use them again. The price was reasonable and I was satisfied with the quality of the work -- I can definitely notice a difference in the door since they did the work.
Description of Work: I purchased the Big Deal, $89 Garage Door Tune-Up Package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Precision Garage Door Service
It is nice to hear that you have a difference in the way your garage door operates. Sounds like you are very satisfied and had a positive experience. Thank you for your business.
Richard B.
04/2014
5.0
garage doors
 + -1 more
arrived early after calling ahead to see if it was ok,explained the work and gave me choices on how much to spend. he had a hard time computing the total charges. everything worked well.
Description of Work: new rollers and springs, also new switch and remote.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Precision Garage Door Service
We are glad that it all went well and that in the end you are satisfied with the work. Please feel free to call us again should you need any more service.
Amanda S.
04/2014
5.0
garage doors
 + -1 more
It went well. The provider showed up to do a routine inspection (we had a coupon for a set price) but we knew the door was having issues. He gave us a quote to fix it and did so and provided a warranty to us as well.
Description of Work: The provider repaired our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Precision Garage Door Service
It sounds like you had a great experience with your technician and the service he provided. We strive to give great customer service each and every time. Thank you for your business!
Sandy A.
04/2014
1.0
garage doors
 + -1 more
Terrible service and over charges. Would NOT RECOMMEND for any service!
Description of Work: Tuned up garage door. Within 2 weeks of service the door fell off half the tracks requiring them to return and charge even more to get it back on track but only for manual operation. Prestige wanted more than twice what Overhead Door charged to replace the damaged door. I consider Prestige Doors to be unprofessional and possibly unethical. And. DO NOT RECOMMEND PRESTIGE DOORS FOR ANY SERVICE!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$314
Response from Precision Garage Door Service
We are truly sorry to hear that your experience with Precision Door was less than satisfactory. We always strive to give the best service to each and every customer. Your concerns are being forwarded on to a Manager and he will be reaching out to you to get more information and see what can be done to make it right in your eyes.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Precision Garage Door Service is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.