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Jack Oliver's Pool Spa & Patio

Pool and Spa Service, Plumbing, Pool Sales Construction and Installation,

About us

Jack Oliver's Pool, Spa and Patio is a family owned and operated business located in the Forest Acres area of Columbia. We provide top notch expertise and great customer service when it comes to your pool, spa and patio needs.

Business highlights

30 years of trusted experience

Services we offer

Pools, Spas, & Patios. Design & Remodel.

Services we don't offer

Above Ground Pool Repair & Installation.

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.536 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
6%
3
0%
2
11%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.6
Showing 26-36 of 36 reviews

Jennie S.
05/2017
2.0
pool cleaners
  + -1 more
Did not honor warranty.
Description of Work: Purchased pool pump with 3-year warranty.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jack Oliver's Pool Spa & Patio
This review is simply false. From the first time our company did any work on this pool, we informed the customer that they would need a licensed electrician to take a look at their pool electrical situation and they never followed through on this advice. This customer has gone through pool lights and bulbs and now two pool motors in less than a year and half. To say we did not honor the warranty is just not true. A new pool pump was installed on their pool in October of 2015. In March of 2016, the motor on this pump went bad and we installed a new manufacturers motor at that time. In May of 2017, the motor had gone bad again., we calmly explained to the customer that the manufacturer provides a 3 year warranty on their pumps and 60 days on warranty replacement motors to protect themselves from faulty electrical and or consumer negligence. The customer instantly started screaming at us and threatening to go to social media if we did not fix his pool pump. Our company informed the customer that they needed to contact the manufacturer to discuss their options, but they we would not be putting another motor on the pump. The manufacturer has reached out to the customer to resolve their issue, but we will no longer be doing business with this customer.

Kate P.
02/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Resurafced gunite pool and retiled as well. They were very prompt, very helpful and easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Michael M.
06/2015
5.0
remodeling, pool cleaners
  + 0 more
unknown
Description of Work: My sister used this service. She was happy with the work and said she would use them again. Work was done within the last month or two. I don't know the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey B.
06/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: Service our pool every week.
Rating CategoryRating out of 5
Yes, I recommend this pro

michael W.
02/2015
5.0
pool cleaners
  + -1 more
great job
Description of Work: close pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sid L.
01/2015
5.0
remodeling, pool cleaners
  + 0 more
unknown
Description of Work: major swimming pool renovation. Some hiccups but they followed up and as promised, did not stop working at it until we were happy.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Chris K.
09/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Melissa L.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Jack worked with us throughout the foreclosure process-- coming out and inspecting our pool as a courtesy. He was so helpful we used him in the off season to help us drain and pressure wash our pool. It was a swamp when we started. We were very happy with the end result. We will definitely be in touch with Jack Oliver Pools in a few years when it is time to resurface and update our gunite pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

tricia R.
05/2012
5.0
pool cleaners
  + -1 more
They were great.
Description of Work: New tile around the pool. new pool pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Judi B.
05/2010
4.0
pool cleaners
  + -1 more
Jack came by and was very accomidating regarding my schedule. He did a basic pool inspection and gave me instructions on how to get it cleaned up for the season. He ordered chemicals for me as well. A few days later, his service worker showed up to repair a broken valve, a leaky filter line and to deliver the chemicals. The repair person didn't say much of anything. Jack was nice, but I was left still feeling a little usure about the daunting task ahead of me, a little more guidance would have been appreciated.
Description of Work: Consultation on pool, basic inspection of filter

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$700

Heather R.
02/2010
5.0
pool cleaners
  + -1 more
Very professional. Trustworthy. Excellent job.
Description of Work: I had my pool cartridges changed/general pool maintenance visit. I also visit Jack's store on Millwood frequently for pool supplies, advice, and water testing. He did a great job with my pool maintenance and I think his prices are very good for pool supplies and chemicals. I have had AWFUL service by other pool service companies and I find working with this company delightful and extremely trustworthy and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

3303 Forest Dr, Columbia, SC 29204

www.jackoliverpools.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plumbing,
Pool Sales Construction and Installation,
Outdoor Kitchens,
Patios,
Pavers and Hardscaping

FAQ

Jack Oliver's Pool Spa & Patio is currently rated 4.5 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Jack Oliver's Pool Spa & Patio accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Jack Oliver's Pool Spa & Patio does not offer free project estimates.
No, Jack Oliver's Pool Spa & Patio does not offer eco-friendly accreditations.
No, Jack Oliver's Pool Spa & Patio does not offer a senior discount.
No, Jack Oliver's Pool Spa & Patio does not offer emergency services.
No, Jack Oliver's Pool Spa & Patio does not offer warranties.
Jack Oliver's Pool Spa & Patio offers the following services: Pools, Spas, & Patios. Design & Remodel.
Above Ground Pool Repair & Installation.

Contact information

3303 Forest Dr, Columbia, SC 29204

www.jackoliverpools.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM