Fabulous Floors

Working with this company has been an ABSOLUTE NIGHTMARE on every level. The quality of work of work and the quality of service would make your head spin. They were very nice up front but it became abundantly clear that you get what you pay for. There was absolutely no attention to detail and I literally had to provide oversight through every step of the process. I tried to give them the benefit of doubt all throughout the process but it wasn't just one thing. 1.) They failed to cover anything with plastic: There was wood dust on every surface, in all the electronics, and even on the dishes. I ended up having to have the house professionally cleaned. 2.) Zero communication and oversight from the lead man: I saw him once throughout the entire process. I literally had to watch the entire process and continuously point out areas missed and even HAIR that was coated into the poly coat in multiple places. 3.) Literally Hair. 4.) I was forced to take days off of work because the quality was that suspect. They didn't even show up one of days and the lead man was rude about it too. 5.) Trim pieces: I literally have enough spare trim (that they charged me for) to do an entire house. A typical contractor would measure and purchase about 20% extra for overage. Definitely not the case and they didn't even finish installing all the pieces! I literally found 2 pieces that weren't nailed in and one that was never even installed and still isn't. 6.) Left all the old trim in my drive way for me to dispose of. 7.) It's now 3 months later and the floor coating is flaking away. 3 MONTHS!!!! That just blows my mind. Not only did I have to have my wife and newborn out of the house for two weeks but now we'll have to do it again. 8.) After the process was complete I discussed my displeasure with the owner hoping he would make it right. He didn't and I should have followed through with my review then but I didn't. Now that the floor if literally flaking away and no one will return my calls or respond to emails over a 3 week period, it's time to share this with all of you. If you get anything from this review, PLEASE do your research and look for recommended source. Not a pretty website and a few good pictures.