Elite Auto Repair

took my 03 Hyundai Sonata to Elite to check brakes, found issue with ball joint, replaced and had an alignment doneprice was a little high I thought for service, place seems geared toward more expensive vehicle servicedesk staff overall courteous and professional, gentleman I spoke with I found to be a little impersonal but not rudebeen to a few other places since for repairs but still searching for the right balance of professionalism, friendliness and most importantly affordability

The service was great. First time I used and Angie's List recommendation. They did not disappoint. I brought the car in for the problems I needed fixed (according to the dealership the last time I had it repaired they suggested 3 other things that needed fixing). Elite told me I only needed 1 of them and actually gave me the option to pick the car up and bring back in later in the week so than I could save another $40 bucks (because the part was avaiable online $40 cheaper vesus locally. Of course I chose to pay the upcharge to have it done immediately because it was a Saturday and I couldn't bring the car back during the week, but I have NEVER seen a repair shop offer to let you get away and come back to save money...totally awesome. They have earned a customer for life.

I was given a 98 Lexus ES300 from my uncle with various mechanical issues. When I realized I couldn't fix it myself, I called Jim at Elite. Jim spent over a half hour on the phone with me going over the symptoms of the car and letting me know his top spots he wanted to troubleshoot. He even said something to the effect of "now I haven't worked on a 98 in a little while but I think..." and described the engine component locations as if he were standing right in front of the car or had worked on one the day before. I cannot adequately describe how confident and comfortable this made me feel in taking my Lexus to Elite; they definitely are a bunch of really professional and courteous guys (and one woman) who know what they are talking about, and more importantly, doing. While the car was being serviced Jim called every day, and on one day, multiple times, to keep me apprised of how the work was going. He called to get authorization on some more hours for labor, and let me know what the status of all the diagnostic work was. When he called me to let me know the car was fixed, and began the call with "I've got nothing but good news", I was elated and knew that I chose the right shop to save this car. Driving home from the shop (the car was actually towed there) I felt the difference in the engine power/performance immediately. My car is fixed, thanks to Elite! It turns out that the timing problems with my car were a result of a sloppy job at a national chain shop. Jim and the guys at Elite had to basically fix what the other people broke while trying to do whatever they did. I think the price was extremely fair and reasonable considering the work that was done to the car. Not only did I pay for someone to fix my Lexus but I feel like I also paid for the comfort and security of knowing that the car was being worked on by a shop that has serviced hundreds (maybe thousands?) of Lexuses before, plus with tons of great reviews on here. Like I said, talking to Jim before taking my car to Elite immediately confirmed my feeling that this was a great place, and was re-affirmed when driving home from the shop. As with many of the other reviews on here, Jim also let me know a couple of things to watch/listen for in the future that will need to be replaced. He even quoted a reasonable $140 to replace them. Elite Auto is now my #1 repair shop! Thanks Jim!

Just fine, they know there stuff and get things done when they say they will

Excellent service. Prompt, courteous. A pleasure.

The service was excellent. They were very fair and complete in everything they did. It was a pleasure to work with them. They worked with me on a time to take my car in. I would use this provider again.

They were prompt in fixing the problem. I dropped off my car the night before and picked it up about 2:00pm the next day. The cost was just as the person who quoted me the estimate. No surprises. They did an excellent job.

Elite is very communicative during all phases of the service. Overall it was a very positive experience. I would recommend them to anyone.

We have used them at least a half a dozen times in the past. They are very quick and honest. They are always conscientious and are always all around very good. They are very competent and prompt.

Great experience. Courteous and took a lot of time with me on the phone. Gave us estimates for price and timing that were right on. Just overall a wonderful experience.

Very good. I am planning on taking my car there in the future (when the muffler gets worse).

Let me stop by early for an appointment made the day before; service was prompt

done on time, on budget, and did not come up with any phantom repairs to pad the bill. I had gotten an estimate from the garage across the street from my for the same work for $550. Elite also threw in a carwash. I will definetly go there from now on.

As a single woman who knows nothing about cars the last thing you want is to go to for service on your car and not know if you are being told you need more then you do or paying more then you should. I noticed a noise when I was braking so I looked on Angies list and Elite Auto came up first. I read some of the reviews and decided to call. A gentlemen answered the phone and I explained my problem and he kindly spent 15 mintues explaining what he thought it might be and offereing to go over my entire car at no cost and would take care of anything that it needed. I took it in and they called to tell me yes it did need new front and back along with rotors but they could resurface the front ones so I would save $300. I told them to please do the work and I just felt comfortable knowing it would be done right. I was called the next day and told it was all finished that one of the guys stayed late to get it done which I thought was so kind. They were closed when I picked it up and imagine my surprise when I found out it was not only washed but vacummed and cleaned inside (what an awesome thing to do). I was extremely happy with this facility and would recommend it to everyone. You certainly do not need to go to Inskip when Elite is far above in courtesy, service and quality.

They are very good and they do the job right the first time. They don?t do anything until the figure out what is wrong.

My 2003 VW TDI Golf wouldn't start. So I took the car to the dealer, and they gave me an estimate of well over $2000. They suggested complete part replacements, and several jobs that seemed unnecessary to me (pad/rotor replacement, for one). So I had the car towed to Elite. They evaluated the problem, and determined that the part (EGR: having to do with the way the engine recycles exhaust to boost power) didn't need replacement. They also told me the brake job was unnecessary, as I had 4mm left on the pads (i.e. about 40% left). Bobby, the manager, talked me through every detail with care. I felt valued as a customer, and not taken for granted. Every time the situation changed, or they learned something new about the situation (sometimes to my $$ benefit), he called and talked me through it. The price was extremely fair, and the service top notch. I'll have all work done at Elite from now on.

A few weeks before, I had taken my car to a tire place for an oil change and tire rotation. They (the other place) told me I needed an inspection and that my car would not pass unless I had my brakes done. They estimated over $300. Based on the reviews here, I took my car to Elite to have the brakes done (They estimated $265). They could have done them and I'd have been none the wiser - but they called me and asked who had told me I needed brakes. They said mine were fine. The tightened a couple of things and took the car for inspection. The whole thing cost $59 (including the $39 inspection). They even drove me home and picked me up. I'll surely use these guys again (and NOT the tire place).

The registration on my father's car had expired (he passed away in 2008). For a number of reasons this was not addressed until this summer, and a temporary registration had also expired because we had not had the car inspected in the timeframe provided. I called after receiving a notice to return the plates to the registry. I looked on Angie's List for an inspection provider, and Elite was rated highly. To my point above, they received one "B" rating that almost made me hesitate, but after reading the report and the service Elite provided, I believe the person was just a very tough grader and a "B" from this person is an "A" from anyone else. The person I spoke to at Elite took time to hear the situation, made sure he understood it, and gave me step-by-step advice to get the registration back in place quickly. I am very appreciative and also impressed.

They were incredibly professional from start to finish. Saved me hundreds of dollars in unnecessary work that the dealer had recommended. The shop is clean and everyone I spoke with was polite, courteous and professional. As long as I'm living in this area, I will never take my car anywhere else. It is a truly rare gift to have found an auto repair shop that I believe I can completely trust.

We schedule for Tuesday, because they were busy on the Friday when we went in. We arrived at the scheduled time and they were prompt, courteous, and the repair time estimate was accurate and price was reasonable. I will definitely come back when I need repairs done and I will definitely refer this place to others. It was clean and pleasant.

My car had been rejected for instpection due to bad breaks and a problem with the AWD--estimate $800. I took it to Elite for a second opinion: they called me that morning saying that not only were the breaks bad, AWD problem, but the clutch was on its last legs--$2200 to fix. I was able to confirm that with yet another mechanic. Nope--I was ready for a new car. Elite charged me nothing for their estimate, but the thing I really liked was that they had set me up with a rental car for $30 day--and that was all that I paid. They were prompt, professional, and having an inexpensive loaner car was a real plus.

I had taken my Audi to International Motor Group in Warwick for some work. They addressed the problem that I brought it in for, and said I also needed tie rods and rear coil springs. I asked if this could wait a couple of months until the next oil change. The answer was "No" because it was a safety issue. He even said that if it was his sister, he wouldn't want her to drive the car until these problems were fixed. Because he gave me a big estimate for the work, I took the car home, got on Angie's List and called Elite for an estimate. Elite's estimate was about 30% less expensive, so I made an appointment to drop the car off in 2 days. This would give them time to order the parts. After dropping the car off, I got a call later that day from Elite letting me know that I did not need tie rods at all; that they couldn't in good conscience put them in (even though they had already ordered the parts and I had asked them to do it). The tie rods were perfectly fine! They could have easily done the job and I would have been none the wiser. I was extremely impressed with their honesty. They fixed the coil springs, which were both broken, for the price they quoted me. Not only that, but when I picked up the car, they had detailed it. It was spotless inside and out and had never looked so good. I have never had anyone do this before, and I have been to many auto service shops. An honest auto mechanic that I can trust is worth his weight in gold. I am so thrilled to have found Elite. Since my visit, my husband brought his car in and also had a positive experience. I will definitely be back and have a newfound peace of mind about any car problems that might come up. You can trust Elite.

On time and as estimated. I have been using Elite for 7 years. They are professional, honest and willing to answer any questions I have. Please note, they have moved to Post Road in Warwick.

People were nice, honest, and professional. Never met a person like Ruth, a woman who knows as much about a car as a guy would.

Great overall experience, will definitely go back. I called in the evening, dropped my car off the next morning and they gave me a ride to work. The mechanic called promptly and went over his findings, gave me a (short!) list of recommended work, and provided a reasonable estimate. Had to leave the car overnight since it needed new rotors which they didn't have in-stock, but all work was done early the next afternoon, and after all was said and done the estimate was right on. The complimentary car wash was unexpected and very welcome!