WAYNE'S SERVICE PLUS

Auto Service, Auto Tires, Auto Inspections,

About us

We are "The Best" one-stop auto service center in Providence. We specialize in Honda, Acura, Toyota and Hybrid auto repairs. We also service all other Asian vehicles and a few domestics.

Business highlights

30 years of trusted experience

Services we offer

Wayne's Service SPECIALIZES in all Asian automobile service and repair. Air conditioning, engine tune ups, clutches, factory recomended service, exhaust work, glass repair, Inspections, brakes,tires, engine repair, chassis service& repair, electrical, oil changes,

Services we don't offer

European vehicle service, body work

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-20 of 20 reviews

Kit S.
08/2017
5.0
auto repair
  + -1 more
These are great people too. They give you a list everything that is going on with the car, and then they prioritize it - like a triage. I had a 14 year old car at the time. They would say you have a cracked head gasket and they would fill up the fluids and whatever for free. They did a lot of diagnostic work. They gave me quotes on everything.They would tell me what I could live with and what needed to be done immediately. These people develop a personal relationship with you. They know me when I call and they don't have to look me up in the computer, they know me by name. It's a very personal thing. For price, I don't have anything to compare it to, but it always seemed fair to me. Quality is definitely an A, I've never had to go back and have them re-do anything. They get it done and it stays. I can always get in. They are always done on time.
Description of Work: Mechanic. Oil change and filter stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Crystal D.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: My 17 year old car wasn't stopping as smoothly as a luxury sedan should. While bringing it in for a complimentary oil change, it was diagnosed as having issues with caliper slides and pads that were 75% worn. Acknowledging my longstanding need to have a vehicle in a safe and smooth operating condition, they advised me and began the work. As usual, I'm very pleased with the way my vehicle is braking and performing as a result of their 12 years of working on it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara B.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Excellent service on all Japanese vehicles. Been going there for years. Honest and reliable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Crystal D.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: I've been taking my cars to Wayne's Service Plus since 1999 when I moved to RI from Northern VA. Wayne's has been consistently supportive of my choices, not forcing me to purchase unnecessary services. My current vehicle is 16 years old and showing its age, augmented by the horrors of New England winters. One of the things I love best about Wayne's, aside from them now being located more conveniently in Providence instead of Johnston, is that they will let you know what repairs need to be done NOW for safety reasons and other that can wait a little longer. On the repairs that wait a little longer, they will counsel you to let you know what to expect if you let the issue fester too long vs. getting it done in a reasonable amount of time. | |If you're looking for a con, the only one I have to offer is that Wayne's is only open M-F, 8:30 am - 5:30 pm, but for the effort they put in, I can accept that.
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward C.
06/2015
3.0
auto repair
  + -1 more
unknown
Description of Work: Replaced timing belt and water pump on 2004 Acura Tl. Also transmission service. Satisfied with work performed although I believe I may have paid less even at a dealership. Wayne's was more convenient. The reason I won't return is because they would not accept my personal check. I would understand if I was a young man, but I'm a senior who hasn't bounced a check in 30 years. I didn't insult them by insisting they show me the parts that they replaced!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,887

Tracey G.
01/2015
5.0
auto repair
  + -1 more
I cannot say enough about the entire staff at Wayne's. They really got out of their way to help you. I stopped going to my dealer long ago and never looked back. I recommend them all the time!!
Description of Work: Brakes and rotors. Fixed hood latch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tushar K.
09/2014
5.0
auto repair
  + -1 more
The price was definitely higher than comparable quote, but service was excellent and brake pads as well as rotors are good as new.
Description of Work: Serviced an older car with brake and rotor repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Ben W.
06/2014
5.0
auto repair
  + -1 more
They did a great service. They have a good place. Their mechanic is good. I had no problems with them.
Description of Work: I used the services of Wayne’s Service Plus. They did tune up and repaired problems I had with my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jillian C.
05/2014
5.0
auto repair
  + -1 more
This staff is amazing, the service was fast and fair. They offer a Military and or AAA discount.
Description of Work: Fuel Line replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

John C.
04/2014
2.0
auto repair
  + -1 more
.
Description of Work: I went in to get an estimate on getting an A/C system repaired. It took about 30 minutes before they even pulled my car into the shop. After waiting for almost another hour I was told they did a complete evaluation, which I was not interested in at the time. I was presented with an estimate of "maintenance/repair needs" of almost $3,000.00. I've worked on cars quite a bit and am quite adept at auto repair. I usually know when someone is trying to bleed me for needless repairs. My physical features lead some to think that I could never be able to work on cars and therefore wouldn't know anything about auto repair. I expect honesty, but I didn't feel that I received that from Wayne's!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Warren R.
02/2014
5.0
auto repair, car inspections
  + 0 more
They did an overall service. The car has been working fine since the work. Their pricing and time estimates were fairly accurate and they kept us up to date on the progress and work. We dropped off the car and took about 8 days total for the service. We were overall impressed with the quality and contact and follow up. They also have a good warranty, which is important to have.
Description of Work: They did an inspection, replaced cadillac converter, replaced, starter and rotors, replaced hose and coolants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzan M.
11/2013
5.0
auto repair, car tires
  + 0 more
Their staff is very courteous and thorough, very welcoming when you walk in there, their carts are certified and they get the job done in a very reasonable amount of time and a reasonable cost. They did a good job. They even have a courtesy vehicle, they will drop you off in your office in you work in the Providence area. That is cool. My car was fixed on time.
Description of Work: I used Wayne's Service Plus for regular maintenance of the car. They rotated and balanced my tyres, oil change, and a trendy flash, checked all my fluids and all that kind of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris O.
05/2013
5.0
auto repair
  + -1 more
Fluids were changed as recommended by Toyota and a full inspection was done on the car to find any problems and a minor one was found which would have resulted in a major problem if it wasn't detected early enough. Very through and very professional service. The only place I use in Rhode Island and have been been using Wayne's since I came upon this place in 1996. AAA approved as well. You'll have peace of mind the work was done right if you have it done at Wayne's
Description of Work: I had a 60,000 mile service performed on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Don D.
07/2012
5.0
auto repair, car inspections, car tires
  + 1 more
They did a very thorough job. They fixed it all, and I was very pleased with them. It's a great family business.
Description of Work: I had a used Honda CRV that was having problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jason L.
05/2012
5.0
auto repair, car tires
  + 0 more
You never know with mechanics, they hold all the cards if you know nothing about cars. Having said that, I feel like Wayne's is about as good as it gets. They do not try to sell you on unnecessary maintenance or repairs when you get an oil change or come in for a specific problem. They explain everything. They are professional and nice. Their prices are fair. With mechanics, you have to have some degree of trust that they have your best interest in mind and we really do feel that way with Wayne's. Before we moved here we had a mechanic that would talk US out of maintenance and repairs, saying "you can get another 10,000 miles on that before replacing it." We had total trust with them. I feel almost as good with Wayne's in the 9 months we've been working with them, and that's saying a lot. We have a Toyota.
Description of Work: Wayne's has done routine maintenance, repairs, and they've also changed our tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kit S.
02/2012
5.0
auto repair
  + -1 more
They are really good. I wouldn't go back to them if they don't treat me well. I trust them not to pass a bill. They talk to me like I actually do know something about cars, but I actually don't. It's flattering that they think I do. They are conscientious. They do not just care about getting my credit card, but they seem to care about how the car is driving and how everything is going. They look for problems and warn me about things ahead of time. They say that I don't have to do it right now, but I might want to think about it in another few months or keep an eye on this thing or that thing and let them know if anything crops up. I think conscientious is the best word to describe them.
Description of Work: I go to Wayne's Service Plus. I was probably there 2 months ago. I get all my oil changes, but I had some mechanical things like breaks and rotors to be done last time. They replaced my tires as well. I don't know anything about cars, but they had some stuff to do along with the oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John Y.
07/2011
5.0
auto repair
  + -1 more
Very well. We think that Wayne's offers superior service and knowledge... we would not consider going to any other facility. (Just as an aside, we drive Honda's and Civic's, but Wayne's has also serviced a Subaru that we once owned.)
Description of Work: Our family has been going to Wayne's for several years because we lived in the neighborhood. Wayne's never tries to "sell us up" or sell us services that are not needed. So, we bring Wayne's our cars when something specific is wrong... and for annual routine maintenance and to prepare for bi-annual inspections (safety and emissions)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kit S.
01/2011
5.0
auto repair
  + -1 more
They are great. It seems like they do good work and they don't over charge. They seem honest and reputable which is a good feature being a mechanic.
Description of Work: I used the services of Wayne's Service Plus in October. I had them replace the head lamp.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

MR & MRS STANLEY Z.
06/2007
5.0
auto repair
  + -1 more
The biggest thing we can say about this company is that they are very honest. If you have then work on your vehicle, you know it is going to be done right, with no surprises later. They are not out to hustle you because they want your repeat business. Everyone is very polite, and they treat you with a great amount of respect. They do have good prices for their services. I can say that some of their prices seem high, but for the most part they are very competitive.
Description of Work: We took our 2004 Toyota Camry to Wayne's Service Plus to have a full tune up with new spark plugs, new plug wires, and all of the fluids checked and topped off. They also changed the oil, lube and filters. They checked the air pressure in all of the tires. They also did a front end alignment on our vehicle, as well as replace the front brake pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

REMI B.
05/2006
5.0
auto repair
  + -1 more
THEY DO VERY GOOD WORK, AND I FEEL THAT THEY ARE REASONABLE ON THEIR PRICES. I ALSO FEEL THAT THEY ARE TRUSTWORTHY, AND DO NOT DO ANYTHING THAT DOES NOT REALLY NEED TO BE DONE.
Description of Work: THIS COMPANY COMPLETELY REPLACED THE ENTIRE ANTI-LOCK BRAKING SYSTEM ON MY VEHICLE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    269 SILVER SPRINGS ST, Providence, RI 02904

    www.waynesservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Auto Inspections,
    Auto Glass,
    Auto Accessories,
    Auto Radiators,
    Heating and Air Conditioning,
    Electrical,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    WAYNE'S SERVICE PLUS is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: Closed

    WAYNE'S SERVICE PLUS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, WAYNE'S SERVICE PLUS offers free project estimates.
    No, WAYNE'S SERVICE PLUS does not offer eco-friendly accreditations.
    No, WAYNE'S SERVICE PLUS does not offer a senior discount.
    No, WAYNE'S SERVICE PLUS does not offer emergency services.
    Yes, WAYNE'S SERVICE PLUS offers warranties.
    WAYNE'S SERVICE PLUS offers the following services: Wayne's Service SPECIALIZES in all Asian automobile service and repair. Air conditioning, engine tune ups, clutches, factory recomended service, exhaust work, glass repair, Inspections, brakes,tires, engine repair, chassis service& repair, electrical, oil changes,
    European vehicle service, body work

    Contact information

    269 SILVER SPRINGS ST, Providence, RI 02904

    www.waynesservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed