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About us
At Oakmont Automotive we use the phrase we fix your car as if it were my own. This helps the customer understand that each time we are repairing or servicing your vehicle that it is looked at thoroughly. We discuss the repairs and recommendations before any work is performed. We employ quality employees with years of experience. We use the best quality parts and the most up to date online repair and service information that are available to the automotive professionals. We pride ourselves in making the right repair the first time, keeping you safe and your vehicle running properly. From free pick up and delivery within 10 miles, to our clean and comfortable waiting area we are committed to our customers. We have done things this way since 1994. Give us a call you won’t be disappointed.
Business highlights
31 years of experience
Services we offer
Auto inspections, General Auto Service, Mufflers, Radiators, alternators, batteries, custom exhaust and pipe bending., exhaust and mufflers and brakes. We specialize in computer diagnostics, starters, tires, welding, wheel alignment
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.834 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 34 reviews
Terri N.
Jun 2017
The guys at Oakmont Automotive were great! I originally took my car to another place where they told me that they could fix my exhaust for 700, then when I took it back after I received my tax return (1 month later). They added another $500!! I found Oakmont Auto on Angie's list and they fixed everything for $752, which I found fair for all of the work I needed done. They explained everything to me and didn't use the fact that I'm a woman to their advantage. I will absolutely be back!
James M.
Jan 2017
unknown
Terry S.
Jan 2017
.
Terry S.
Jan 2017
It was the result of a weather related accident. It took two days for the work to be completed. The workers were professional, experienced and cordial. After the work was done they said that there was more than originally expected.
Ed B.
May 2016
I communicated directly with the owner of Oakmont automotive - Chuck Shumaker and he provided a detailed quote prior to doing the work and has done an excellent and timely job fixing the vehicle. He replaced all four tires, front rotors and brake pads on my 2014 Honda Pilot for the right price and fast. I will recommend Oakmont to all.
Ed-
Ed-
Andrew C.
Mar 2016
unknown
Response from Oakmont Automotive
"Even though you didn't describe what was done on your last visit or your overall experience. I assume you were satisfied since you gave us all "A's". I always strive to give excellent customer service. If for any reason if you have a question or concern, please call me or email me. Thank for taking the time to write this review. Chuck Shumaker owner of Oakmont Automotive."
Adam R.
Feb 2016
unknown
Linda D.
Nov 2015
Oakmont Automotive has a new customer for life. Chuck was incredibly honest, knowledgeable, and professional. I highly recommend him.
After obtaining a significantly high quote for repairs to our son's 2006 Ford Five Hundred, we sought out a second opinion/quote (the original quote was more than the current value of the car). We researched local automotive shops and found Chuck on Angie's List. What a lifesaver. I explained the situation and he told me to bring the car up the next morning, He'd put it up on the rack and tell us if we had to replace the entire sub frame and exhaust system or if there was a way to repair it. He had us examine the car with him while on the rack and explained everything in detail giving us options. His quote was more than reasonable and exceptionally fair. He never pressured for any of the work and did not try to sell us on anything. He also worked with our warranty company to cover some of the repairs as well. The car has been repaired, inspected and runs great. Our family is so relieved and grateful to Chuck and Oakmont Automotive. Thank you!!
After obtaining a significantly high quote for repairs to our son's 2006 Ford Five Hundred, we sought out a second opinion/quote (the original quote was more than the current value of the car). We researched local automotive shops and found Chuck on Angie's List. What a lifesaver. I explained the situation and he told me to bring the car up the next morning, He'd put it up on the rack and tell us if we had to replace the entire sub frame and exhaust system or if there was a way to repair it. He had us examine the car with him while on the rack and explained everything in detail giving us options. His quote was more than reasonable and exceptionally fair. He never pressured for any of the work and did not try to sell us on anything. He also worked with our warranty company to cover some of the repairs as well. The car has been repaired, inspected and runs great. Our family is so relieved and grateful to Chuck and Oakmont Automotive. Thank you!!
Gregory B.
Sep 2015
I brought my car here for inspection (made an appointment). The owner said that he was going to give me a new sticker but that my car really needed new tires. I was surprised because my tires were not that old and I don't drive that much. Since I have a Subaru, all 4 tires were needed (he said). I declined to purchase them at the time but went back to Costco and asked them about the warranty on the tires since they were not that old and ordered some replacements. When the replacements came in, the technician at Costco said that he inspected my tires and there was nothing wrong with them, plenty of tread left. So the ordered tires were returned and it was a lesson learned about Oakmont Automotive. They tried to sell me tires that I did not need. I will not be returning there again!
Elizabeth T.
Jul 2015
The date of service is actually my fourth visit to Oakmont Automotive. This is my review of the four visits from January to May.
We are new to the area. I found Oakmont Automotive on Angie?s List & chose it because of the reviews. Even though there are other auto service providers much closer, I prefer to travel the distance for service that I can trust. I?ve taken two cars there, twice each, & am very happy with the work & service. Chuck responds quickly, explains all issues thoroughly & doesn?t try to sell you something unneeded.
Visit 1
Work Completed: Jan 9, 2015
2005 Toyota Camry
Inspection, emissions test, oil change, clean & adjust rear brakes, replace rear parking light.
$118
Visit 2
Work Completed: Feb 18, 2015
2005 Toyota Camry
Front left headlight replaced within 10 minutes of arrival!
$28
Visit 3
Work Completed: April 3, 2015
1994 Buick Century
Replaced front brake pads & rotors. Replaced an inner tie rod & an outer tie rod. Replaced 3 rotted tires & aligned wheels.
When our 20-something son visited from out-of-state, his car sounded awful & drove terribly. Chuck explained in depth about all the problems. Given the time frame & costs, he suggested fixing only the safety issues. He listed the items to be serviced soon as well. I appreciate Chuck?s truthfulness & working with us on getting our son's car running safely.
$897
Visit 4
Work Completed: May 8, 2015
1994 Buick Century
Muffler & tail pipe replacement. Oil change.
Chuck was able to squeeze us in during our son?s short visit.
$286
Yes ? I recommend Oakmont Automotive!
We are new to the area. I found Oakmont Automotive on Angie?s List & chose it because of the reviews. Even though there are other auto service providers much closer, I prefer to travel the distance for service that I can trust. I?ve taken two cars there, twice each, & am very happy with the work & service. Chuck responds quickly, explains all issues thoroughly & doesn?t try to sell you something unneeded.
Visit 1
Work Completed: Jan 9, 2015
2005 Toyota Camry
Inspection, emissions test, oil change, clean & adjust rear brakes, replace rear parking light.
$118
Visit 2
Work Completed: Feb 18, 2015
2005 Toyota Camry
Front left headlight replaced within 10 minutes of arrival!
$28
Visit 3
Work Completed: April 3, 2015
1994 Buick Century
Replaced front brake pads & rotors. Replaced an inner tie rod & an outer tie rod. Replaced 3 rotted tires & aligned wheels.
When our 20-something son visited from out-of-state, his car sounded awful & drove terribly. Chuck explained in depth about all the problems. Given the time frame & costs, he suggested fixing only the safety issues. He listed the items to be serviced soon as well. I appreciate Chuck?s truthfulness & working with us on getting our son's car running safely.
$897
Visit 4
Work Completed: May 8, 2015
1994 Buick Century
Muffler & tail pipe replacement. Oil change.
Chuck was able to squeeze us in during our son?s short visit.
$286
Yes ? I recommend Oakmont Automotive!
Response from Oakmont Automotive
"I am so glad to hear that your satisfied with the service that we have given you and the way that I feel each customer should be taken care of. Finding some one that may be able to do the work may not be that difficult. Finding a shop that does what I say i'm going to do and showing you the old parts and explaining why is few and far between. I think it's the trust that makes your trip to my shop worth while. Thank you for taking the time to write the review."
William D.
Jun 2015
I left the car for a new tailpipe, an oil change and a checkup. The shocks were found to be rotted out and the rear brake cylinders were leaking fluid into the drums. All had to be replaced. I saw the old parts and I believe that I got a fair price. They worked extra hours to squeeze in the unexpected work. Great job overall.
Response from Oakmont Automotive
"I'm glad to hear that your satisfied with our services. Hopefully the repairs and services will give you a trouble free trip and keep the vehicle operating properly. Thank you for taking the time to write this review."
Colin R.
Apr 2015
I scheduled the service 3 weeks in advance (scheduled on 3/20 for 4/3) because I needed an appointment where I could wait on the vehicle to be serviced and could not drop it off. When I arrived I was asked what I had brought my vehicle in for and if I would be waiting on it when I pulled up, yet I was not greeted in any way (i.e., no "hello", "good morning", "how are you", etc.).
I let the gentleman (Chuck, I believe) outside know that I had left the keys in my vehicle for him and proceeded to the door marked "customer waiting area" with my book. When I went to open the door, I found out it was locked. I looked in through the glass to see the customer waiting area had no furniture and was apparently under construction. I was not made aware of this when I scheduled my appointement on the phone and told the gentleman that I would be waiting, nor was I informed of this when I was asked on arrival if I would be waiting for the vehicle.
I went in through another door marked "office" which led to the vehicle work area with no customer waiting type area that I could see. Having no where to wait and no suggestions given by the staff at Oakmont, I stood outside and read my book. Thankfully I brought my own book and the appointment time was in between rain storms this morning.
I was approached only once during this service by the technician working on my vehicle to inform me that my wheel bearings could use replacement. The technician seemed professional.
At the end of the service I was approached by a gentleman (Chuck again, I believe) to collect payment. I told him I was a prepaid Angie's List customer. At this point he became more talkative, gave me a coupon, suggested some future maintenance, and thanked me for my business; however, this was our first interaction and there were plenty of opportunities for him to interact with me since I was standing outside and he walked within 3 feet of me at least 5 times without a single word or simple smile.
The repair was quoted to take one hour, and the technician finished the job ten minutes faster than that. The wheel alignment was done well from what I can tell on the drive home.
The job was done correctly and that was the highlight of the trip to Oakmont Automotive. I certainly did not feel welcomed, nor would I return due to my experience with their customer service. There were no factors besides successful job completion (per the quote) that were positive.
I let the gentleman (Chuck, I believe) outside know that I had left the keys in my vehicle for him and proceeded to the door marked "customer waiting area" with my book. When I went to open the door, I found out it was locked. I looked in through the glass to see the customer waiting area had no furniture and was apparently under construction. I was not made aware of this when I scheduled my appointement on the phone and told the gentleman that I would be waiting, nor was I informed of this when I was asked on arrival if I would be waiting for the vehicle.
I went in through another door marked "office" which led to the vehicle work area with no customer waiting type area that I could see. Having no where to wait and no suggestions given by the staff at Oakmont, I stood outside and read my book. Thankfully I brought my own book and the appointment time was in between rain storms this morning.
I was approached only once during this service by the technician working on my vehicle to inform me that my wheel bearings could use replacement. The technician seemed professional.
At the end of the service I was approached by a gentleman (Chuck again, I believe) to collect payment. I told him I was a prepaid Angie's List customer. At this point he became more talkative, gave me a coupon, suggested some future maintenance, and thanked me for my business; however, this was our first interaction and there were plenty of opportunities for him to interact with me since I was standing outside and he walked within 3 feet of me at least 5 times without a single word or simple smile.
The repair was quoted to take one hour, and the technician finished the job ten minutes faster than that. The wheel alignment was done well from what I can tell on the drive home.
The job was done correctly and that was the highlight of the trip to Oakmont Automotive. I certainly did not feel welcomed, nor would I return due to my experience with their customer service. There were no factors besides successful job completion (per the quote) that were positive.
Mark S.
Mar 2015
unknown
Response from Oakmont Automotive
"I'm glad that you were satisfied with our services. Looking forward to doing business together again in the future. Thank you for taking the time to write this review."
Kelly L.
Feb 2015
Very responsive, fair price, would recommend.
Rachel N.
Nov 2014
Fantastic! We live a LONG ways from this shop; however, based on my research and the reviews of others, we decided to make the 2 hour drive from our home near the WV border, through Pittsburgh (in morning rush hour traffic), to the shop for our 9 a.m. appointment. The 4 x 4 system had stopped working about 14 days prior; and with snow predicted over the weekend, we really wanted it fixed asap, as we live in a remote part of Washington County, and travel on many miles of gravel, dirt and steep inclines. I made the appointment on Tuesday, with the understanding that because of the distance, I would be waiting on the diagnosis and, if feasible, the fix. In order to assure the time necessary to accommodate me, they made the appointment on Friday instead of Thursday, which was still several days earlier than other places I checked (including the dealer). I arrived on time; and they immediately took the truck in for the diagnostics. Less than an hour later, they told me what the problem was; how much it would cost in parts and labor to fix; the time it would take to obtain the part; and the approximate total waiting time. The cost of the part they quoted was in the mid-range of the same part had I ordered it on-line for self-installation; and the estimate for labor was very reasonable. I said I would wait. They ordered and picked up the part; replaced the failed motor; and had me on my way just before noon. The system is working great. All of the people with whom I dealt were extremely friendly, professional and courteous. They explained, without condescension, everything they were doing and/or thought should be done. Unlike many places I have been, they did not treat me like "the little lady" who doesn't know anything about anything, instead speaking to me with the obvious presumption that I could understand them as well as any man who walked in the door. We could have done the work ourselves; however, the reasonableness of this shop's labor fees and the efficiency with which they did the work--as well as the fact that they did not double the cost of part they were installing--made it much more sensible to have "the professionals" do this job.
Response from Oakmont Automotive
"I was so flattered that you came all that way to have us repair your vehicle. The good thing is that Angie's List brought you to my shop! At least you know the type of repair and service work we provide and if you have other issues to make that long trip worth it. Thank you very much for taking the time to make this review."
Terry S.
Oct 2014
I left my car the night before it was scheduled. The next day Chuck called, as he always does, with information on his suggested work... along with the estimated cast. He repaired and replaced brakes and rotors. 2 tires, a rear window and the timing belt. He also performed a state inspection. AND I got the car back that same evening. Chuck and his guys are efficient, and Honest. I'd recommend Oakmont Automotive without reservation.
Mark S.
Oct 2014
Great Service. Got in and got out. Appointment time given and right on time. No waiting. Very friendly and professional service. My car is driving much more straight. Will save on gas milage.
Response from Oakmont Automotive
"I'm glad you were satisfied with our service (it is our specialty!) I feel that it's up to us to do our best! Hopefully that will keep you coming back. Thank you for taking the time to write this review."
Mary B.
Oct 2014
We own an old 2003 Chevy s10 pickup that was past due on inspection, in need of numerous repairs that died in our driveway. I looked on Angie's list for good automotive repair shops and Oakmont Auto stood out for its great rating and many good reviews. It certainly lived up to its reviews!! When I called and asked if we could have it towed there, it was no problem. I told them what was going on, and they said they would call when they started tearing it apart. I spoke to Chuck, the owner, the next day and he gave me his recommendations. He kept us up to date every day about the progress, made great suggestions and fixed that old truck! We told him we needed to get at least another year or two out of that truck, and with Oakmont Auto I feel assured we will. He is a very nice man that doesn't talk to a woman like she is dumb about car issues. My husband and I will wholeheartedly recommend this business!
Response from Oakmont Automotive
"It makes my job a little easier when dealing with some one that under stands that they have an older vehicle and it may cost a fair amount of money to properly keep it on the road. I'm glad your satisfied with my shop and how I treat my customers. Thank you for taking the time to submit this review. Chuck"
Rebecca R.
Jun 2014
It was great. I called Thursday, they got me in the next day. Before performing any maintenance, Mike called me to tell me exactly what they found. Most garages I've dealt with, I have to drag information out of them. Mike was very open to telling me what he found and his recommendations. He was willing to have a conversation with me instead of blowing me off, which was very nice. They had my vehicle ready to go the same day, even though the repairs would have taken at least a few hours. Even with only a few people working at the garage, they are very efficient. When I picked my car up, Chuck took the time to meet me and talk about the business, recommendations for future maintenance, and keep me informed of when they have deals on tires, etc. Everyone was very personable and clearly care about what they do. Overall, great experience. Now that I moved to this area, I will definitely be using Oakmont Automotive for future repairs and maintenance.
Response from Oakmont Automotive
"One of the most important part of this repair is that the customer actually helped give us the information about previous repairs and back ground history that she wasn't the original owner etc. Doing our 29 point check along with a good inspection of the problem which was the brakes. Allowed us to help this customer make the best decision. We did explain her options and i'm glad she went with our recommendations. She also stated that she lives in the area, but not near by and I told her that we do offer free pick up and delivery service if getting a ride is a problem. Thank you for taking the time to share experience at my shop. Chuck Shumaker owner of Oakmont Automotive"
Terry S.
Jun 2014
I've been going to them for at least 4-5 years. I trust them implicitly. Chuck and his people are very honest and reliable. I highly recommend them.
Response from Oakmont Automotive
"I'm glad to hear that your satisfied with the service we have been giving you. Referrals and praise from good people like you are what makes my job a whole lot easier. Thanks again Chuck Shumaker"
Deana M.
Jun 2014
I have been very pleased with the service that I receive at Oakmont Automotive. Chuck is very thorough and provides a clear explanation about my car, what service needs to be done, etc. I just went to the shop for front brakes and didn't need them. However, my current front brakes were installed by another mechanic incorrectly. Chuck fixed the problem for $25. I never feel pressured to buy services that I don't understand, really know if I need them or not. I recommend this mechanic frequently to friends and am very glad that I found him here on Angie's list.
Response from Oakmont Automotive
"I'm glad to hear that you take the time to refer me to your friends and family members. I appreciate that you take that extra effort to come here, I know your schedule for car repairs and service is limited. It might be easier to go some where else close to work etc. I hope that you feel like your treated differently at Oakmont Automotive than how your treated at a different repair shop. I could have sold you new brakes like you thought you needed, or made some kind of reasoning why your perfectly good brakes weren't working properly and the other shop doesn't know what they're doing. I hope that your referrals will far out weigh the amount of money I could have made on that unnecessary brake repair. I feel that good things happen to those who do good things for other people. Thanks again."
Mathew N.
Jun 2014
I showed up early after calling ahead to see if I could be seen about a half an hour before my scheduled time. I was able to be seen early. I waited in the waiting room/pacing outside while on the phone dealing with work problems for about an hour and a half while the service was performed. It took a little longer than expected but was likely due to the abundance of balancing weights on each wheel from the old tire installation (not done at Oakmont Automotive). Because of the nitrogen I am entitled to free fill-ups and rotation for the life of the tires.
Response from Oakmont Automotive
"This is a reminder to me how valuable your time is. Even though it was only 30 minutes longer than the amount of time we tell most customers it takes to put on 4 tires. Like you stated a larger tire, excessive amount of wheel weights on the old tires made it take a little longer. If I would have known that time was of the essence I would have done better to accomidate you. My priority is to do the job right the first time and sometimes that takes a little longer also. Thank you for taking the time write this review."
Theresa B.
Mar 2014
Very pleased. Took the time to explain everything in detail, including the advantages of filling tires with nitrogen. No surprises.
Response from Oakmont Automotive
"Any time you have a new customer, letting them know how I run my business (fixing your car as if it were my own). Letting them know what we offer in this case. Free tire rotations and Nitrogen fill ups for the life of the tires. Along with scheduled maintenance that may be over due Hopefully the customer can see the value of trusting us to work on their vehicles. We may not always have the lowest price. The service is what I feel that we specialize in. The 10% discount each time also helps offset pricing issues and travel expenses if were not close to where you live."
Cindy H.
Mar 2014
I was very pleased with the service I received from Oakmont Automotive. Chuck came to pick up my car and returned it which saved me the aggravation of trying to find someone to provide me a ride to and from the shop. After inspecting my 11 year old Hyundai Elantra, Chuck called to let me know about the required and optional repairs and explained everything thoroughly. I will definitely be returning to Oakmont Automotive for any additional work needed on my car.
Response from Oakmont Automotive
"I'm glad that I took the time to pick up and delver your car. It's a convienience to alot of people with their busy schedules. Hopefully the maintenance we did helped cut down on a possible future problem. Plus we addressed items needed so you can budget for them. Thank you taking the time to write a review."
Jane L.
Jan 2014
.
Response from Oakmont Automotive
"It's nice to hear that we are exceeding the expectations of customers. We do a 29 point inspection on every car at the time of service or repair (along with what the vehicle is in for service or repair). After we base what's needed and or recommended we try to give choices based on the age of the vehicle, mileage and inormation given from customer along with previous servcie history. This way we aren't doing any high pressure sales. Just making recommendations on how I would fix this car if it were my own."
Licensing
State Contractor License Requirements
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FAQ
Oakmont Automotive is currently rated 4.8 overall out of 5.
Oakmont Automotive accepts the following forms of payment: CreditCard
Yes, Oakmont Automotive offers free project estimates.
No, Oakmont Automotive does not offer eco-friendly accreditations.
No, Oakmont Automotive does not offer a senior discount.
No, Oakmont Automotive does not offer emergency services.
No, Oakmont Automotive does not offer warranties.