Alderfer Glass Co.

My handyman recommended Aldefer glass as I need to replace the glass in my shower since it was an unusual size. When they were here to measure they mentioned they also could replace my kitchen windows. I was excited, one stop shopping. Well it’s two different departments... They had to come back and remeasure the windows, Another 2 week wait. They would not order until I gave them a 50% deposit (which is OK). They told me it would be 2 wks to get the glass then approx 2 weeks to install. I had to call numerous times to see if windows had arrived and schedule install. Bottomline my 4 wk anticipated install was over 2 months, then the middle glass in the tempered shower shattered during install ( 2 phone calls and 4 Additional weeks later shower complete). Kitchen windows still not right. Flys keep getting stuck between window and screen so I can’t open 2 of 6 windows in my kitchen. Terrible customer service. I have several more windows that I need to replace, they will not get my business. Truly awful experience.

Glass ordered and will schedule installation when it arrives.

Team arrived on time. Did the work we agreed on. This is the second time we worked with the company and they are responsive and professional.

The work was done professionally and clean. Not one complaint from beginning to end. Fit and finish was excellent and explanation of care was explained very well. Highly recommend.

Shopped online, both big box chains, and Alderfer’s showroom. Paid more with Alderfer’s but helpful insight and having them come out to measure before ordering was worth it. Installation was on time and professionally done. Spoke with 6 people (office & installers) during the process & each one was pleasant and seemed genuinely interested in me being completely satisfied with my choices and options.

They were great, did a large complex commercial job with new frame and storefront glass to architect's specs I would recommend highly.

Very professional and nice people to deal with. He actually came out on Friday but the new windshield had a scratch so he needed to go back and gt another. He was going to actually come back again that day. Told him not necessary so he came Monday.

When we picked up the glass yesterday evening, we noticed one of them was wrong size (the glass was less half size of our table). They came in today and measured the table again. Mistakes happens. They acknowledge it and move on remediating it. Great company

From the start when they came out for the estimate everything went very smooth. There was good communion with office over scheduling and any questions we had. It was installed in the time frame which they told us. The installer was very professional and he took his time and the glass looks wonderful. He explained how to care for the enclosure and told us to call if we had any problems in the future .This was a seamless installation and we are very happy with the company's service. The price was fair as we had 5 estimates.and ruled some out for other reasons.

Everything was good except the expected delivery date. I was led to believe the order would be ready on the Wednesday after the Friday I ordered, they called Thursday to ask me when I needed the order. The shelves then took two weeks after that.

They were very pleasant to deal with both in the ordering and the pick up. The glass was done on time, packaged well and they helped me get the pieces into my car. Price was very reasonable. Would definitely use them again.

I made an appt, dropped it off and picked it up later that day. Everything looked good and clean.

It was a positive experience, they first came out & took measurements & then gave us a price quote & then returned to do the work. The service men were very polite & answered any questions we had. They did the job well & for a fair price. We have used them in the past & will continue to use them.

The Alderfer installers exceeded my expectations. My experience with the sales person was wonderful. He walked me through different front door configurations, and was patient, answering all of my questions and offering great options. The installers were exceptional. They were able to install the entry door, sliders, basement windows and glass units in 4 days as scheduled, despite the bad winter weather. They worked diligently, all day long every day. The work quality was better than I expected. My old entry door configuration was uneven, due to the house settling over the years, but they were able to work through it, and made it look 100% better than the original. They even installed exterior lights that I had bought for me, free of charge. The glass replacements make my old windows look almost new. Because of the old window frames, 3 glass units cracked when they installed them, but they replaced them and rescheduled the installation promptly, free of charge. And to top it all off, the installers were so good with my highly energetic dog. It was a wonderful experience, and I should have done it a long time ago.

I like it that they came to the house and that I didn't have to take the car to them. Their workers were also professional. We were a little nervous about the chip in the window but they repaired and guaranteed it and so far, so good.

The installation was okay, but many of our windows today are not working now; they don't stay up. I have had them for about five years and I think they leak too much. Their price was fair and they installed it on time. They did a good job of installing them.

I had it done while I waited in the showroom and it took 3 hours. The people were very nice, offering me coffee. I expected the wait to be longer (4 hours) so was surprised that it only took 3 hours. I recommend them highly.

It was a pleasure to work with Wendell Weaver. After finding Alderfer on Angie's List I called. A few days later Wayne came to inspect the site and requirements. It was a short visit as he knew what he was doing. In a day or so he e-mailed an estimate which I approved. The glass was a special size and was custom ordered. When it came in we arranged for installation. The installation was done as scheduled, with no problems. The result is exactly what I had hoped for. Alderfer Glass is first class.

We went to the showroom and talked to the people there and looked at the glass. Ordered it and it took about 8 weeks to come in. We did have to call them after about 10 weeks but they said they were about to call us. They came out and installed the glass quickly and the doors look great.

Very professional. Quick quote with competitive price and the installation occurred less than two weeks later. Quality worked performed by a knowledgable and friendly technician. Windows look better than the day they were installed!

When I called and made the appointment they were very courteous and helpful. The technician came out on time and did the assessment in less than 30 mins. After that things went downhill. I had to call to get the estimate for the cost a couple of times (the first time they misplaced my paperwork); then after the order was placed it took months before I received a call to let me know the window was in. The technician that replaced the window was nice but did a sloppy job. My husband had to ask him to clean up around the window as he went. In the end the window was replaced with success and looks nice but the service overall was borderline lousy. I would probably give another company a try before I went back to them.

Flawless. The shower door replacement was a new door on an existing shower stall, standard size. We were able to customize the glass and use brushed nickel metal. The storm door was a new install, using Larson full view door and low e glass. Alderfer came out and measured. We visited the showroom & picked out specifics. Put down a deposit. Three weeks later the items were in and they came out to install both. The installer did both the same day, was here for about 4-5 hours. The installer did a perfect job. The installation looks flawless. We will definitely use Alderfer glass again if we ever need them. The resonable cost, service and perfect installation are hands down worth it.

Talked to them on the phone and their estimate was lower than the nationwide competitor,and they were accommodating to my schedule. Dropped the car off and it was ready to go a few hours later. Looks good, great guarantee and reasonably priced. Overall very happy!

Great service. While we were at work, they came to the house to measure window and give us an accurate quote. Once we agree on the price, they came out to our house again for the installation. I called another vendor, and they had lower price. It did take surprisingly long (over a month) for them to get the glass for the replacement but we weren't in a hurry. The installation took less than an hour and they were courteous and professional.

They did a great job. They were very neat and courteous, their price was one of the best I received, and they came back immediately when I had a problem with a little leakage at the bottom of the door, and took care of it. I would highly recommend them.