STAAB & SONS INC

I am very pleased with my new air conditioner and furnace. The technicians were timely, courteous, and professional and addressed all of my concerns and questions. They quickly and efficiently removed the old furnace and A/C and installed the new system. I would recommend them again.

Not so good. He couldn't figure out why my humidifier wouldn't work. It was something with the wiring of the furnace, but it stopped working after he left. I need to call him again, but it troubles me that he says I need all this electrical wiring work done in my house that I don't have the money for.

They were great! The basement radiator/baseboard heating system they installed in our basement finishing project in 2019 was very professionally done, looks great and has made a tremendous difference in making that a usable, livable space (rec area, kitchenette, bike workshop, home office, etc.). This winter (2021) we did notice that the large radiator in the basement (which was already in the house when we bought it but not hooked up) that they had installed was not heating properly. Staab sent a technician to service it and flushed it and it improved but was still not 100%. He projected that they would probably need to come back and cut a hole in the ceiling to access the piping and fix the problem. So we were anticipating calling our basement contractor to come out to do that and then have Staab come back to repair the system. Later that day, Ray the original installer of the heating system called and said to hold up and don’t cut the walls, that he thought he could figure out a solution since he did the original install. And he did! He put in another valve above an open access space in the ceiling without having to cut open the ceiling and now the radiator works great! AND he did not charge us for the repair! So I would say that Staab & Sons is a truly professional company that stands by their work and are very customer service oriented. I can highly recommend them.

Came home Saturday evening house was 50 degrees, heat pump not working. Called Staab, got answering service and they said someone would call me to set up an emergency repair. Never heard from them. It says they have 24 hour service, but I do not think that is the case.

We used Staab in 1987 to add AC to our existing forced air system. We moved in 2007 and never had any problems with the Bryant unit bought from Staab. When we returned to Pittsburgh in 2020, we naturally called Staab to install a complete forced air AC system in the home we purchased. It was installed in four days, start to finish, works flawlessly and the installation crew was excellent, courteous, knowledgeable and never once complained about working in the extreme heat in the attic. Staab is a family owned local business and they treated us like family. Mike, Ray, Elizabeth, Brandon, Sam and Bill were all wonderful to work with!

called in morning, the person answering the phone was great. there were there early afternoon sane day,, done in in a couple hours. The tech was very nice and informative. Will use again.

Everything went well! I would highly recommend using Staab and sons. They were knowledgeable, professional, had reasonable prices and did a great instal job!

I contacted Staab and spoke with Elizabeth to schedule an appointment to have my A/C thermostat replaced. It failed to function on a 95 degree day. Lucky me. She informed me that someone could likely come over in 2 days, but she would need to confirm this and get back with me. She was very helpful, professional and a pleasure to talk with. I emailed her a photo of my current thermostat so they would know what type of replacement was required. One hour later, Gerald returned my call and told me that one of his employees, Rick, would be able to come over to do the installation within the half hour!!!! (Multiple exclamation points are totally indicated here). It was already the end of their work day, however, it turned out that it was doable for Rick to stop over on his way home from their office. This was an extremely pleasant surprise, especially because the forecast for the next three days was 90 plus degrees. Gerald said that the timing just happened to work out for a same day appointment, for which I had no expectation whatsoever given the time of year. I really appreciated Gerald’s great sense of humor, understanding, and willingness to send Rick over to replace the thermostat after his work day had pretty much ended. Of course I also was incredibly thankful for Rick’s willingness to extend his work day. Additionally, it was brutally hot, and, on top of that, we were experiencing a mask mandated situation due to the pandemic. Life has not been a joy ride for anyone these days, but for people who do this type of work, it has to be tough. They totally made my day, which was previously filled with stressful home owner issues. It was awesome to have something go right that day. Did I mention how hot it was? Thanks so much!

It went very well considering it was a holiday weekend. Jim went out of his way to try and find the fan motor on Friday 3rd, he tried to get a motor from a local supplier to no avail. However Jim was able to find one first thing on Monday the 6th, it was installed with no problems. I would highly recomend STAAB @ Sons. We will have them back this fall to tune up the furnace for the winter season....

Staab and Sons was very professional and repsonsive. Spoke with Jim within 10 minutes of calling the office after hours. Told me Dean the service technician would call me first thing in the morning. He called @ 8:15 am. Dean was very professional and offered advice and guidance @ NO CHARGE!! Unbelievable how honest and forthright he was!!!!! Had an HVAC company to my home a few days prior, charged me $500 and didn't fix the problem. I would highly recommend Staab and Sons!!! Ask for Dean!!! High integrity!!!!