STAAB & SONS INC

Works great, looked like a huge project

I am very pleased with my new air conditioner and furnace. The technicians were timely, courteous, and professional and addressed all of my concerns and questions. They quickly and efficiently removed the old furnace and A/C and installed the new system. I would recommend them again.

Not so good. He couldn't figure out why my humidifier wouldn't work. It was something with the wiring of the furnace, but it stopped working after he left. I need to call him again, but it troubles me that he says I need all this electrical wiring work done in my house that I don't have the money for.

They were great! The basement radiator/baseboard heating system they installed in our basement finishing project in 2019 was very professionally done, looks great and has made a tremendous difference in making that a usable, livable space (rec area, kitchenette, bike workshop, home office, etc.). This winter (2021) we did notice that the large radiator in the basement (which was already in the house when we bought it but not hooked up) that they had installed was not heating properly. Staab sent a technician to service it and flushed it and it improved but was still not 100%. He projected that they would probably need to come back and cut a hole in the ceiling to access the piping and fix the problem. So we were anticipating calling our basement contractor to come out to do that and then have Staab come back to repair the system. Later that day, Ray the original installer of the heating system called and said to hold up and don’t cut the walls, that he thought he could figure out a solution since he did the original install. And he did! He put in another valve above an open access space in the ceiling without having to cut open the ceiling and now the radiator works great! AND he did not charge us for the repair! So I would say that Staab & Sons is a truly professional company that stands by their work and are very customer service oriented. I can highly recommend them.

Came home Saturday evening house was 50 degrees, heat pump not working. Called Staab, got answering service and they said someone would call me to set up an emergency repair. Never heard from them. It says they have 24 hour service, but I do not think that is the case.

We used Staab in 1987 to add AC to our existing forced air system. We moved in 2007 and never had any problems with the Bryant unit bought from Staab. When we returned to Pittsburgh in 2020, we naturally called Staab to install a complete forced air AC system in the home we purchased. It was installed in four days, start to finish, works flawlessly and the installation crew was excellent, courteous, knowledgeable and never once complained about working in the extreme heat in the attic. Staab is a family owned local business and they treated us like family. Mike, Ray, Elizabeth, Brandon, Sam and Bill were all wonderful to work with!

called in morning, the person answering the phone was great. there were there early afternoon sane day,, done in in a couple hours. The tech was very nice and informative. Will use again.

Everything went well! I would highly recommend using Staab and sons. They were knowledgeable, professional, had reasonable prices and did a great instal job!

I contacted Staab and spoke with Elizabeth to schedule an appointment to have my A/C thermostat replaced. It failed to function on a 95 degree day. Lucky me. She informed me that someone could likely come over in 2 days, but she would need to confirm this and get back with me. She was very helpful, professional and a pleasure to talk with. I emailed her a photo of my current thermostat so they would know what type of replacement was required. One hour later, Gerald returned my call and told me that one of his employees, Rick, would be able to come over to do the installation within the half hour!!!! (Multiple exclamation points are totally indicated here). It was already the end of their work day, however, it turned out that it was doable for Rick to stop over on his way home from their office. This was an extremely pleasant surprise, especially because the forecast for the next three days was 90 plus degrees. Gerald said that the timing just happened to work out for a same day appointment, for which I had no expectation whatsoever given the time of year. I really appreciated Gerald’s great sense of humor, understanding, and willingness to send Rick over to replace the thermostat after his work day had pretty much ended. Of course I also was incredibly thankful for Rick’s willingness to extend his work day. Additionally, it was brutally hot, and, on top of that, we were experiencing a mask mandated situation due to the pandemic. Life has not been a joy ride for anyone these days, but for people who do this type of work, it has to be tough. They totally made my day, which was previously filled with stressful home owner issues. It was awesome to have something go right that day. Did I mention how hot it was? Thanks so much!

It went very well considering it was a holiday weekend. Jim went out of his way to try and find the fan motor on Friday 3rd, he tried to get a motor from a local supplier to no avail. However Jim was able to find one first thing on Monday the 6th, it was installed with no problems. I would highly recomend STAAB @ Sons. We will have them back this fall to tune up the furnace for the winter season....

Staab and Sons was very professional and repsonsive. Spoke with Jim within 10 minutes of calling the office after hours. Told me Dean the service technician would call me first thing in the morning. He called @ 8:15 am. Dean was very professional and offered advice and guidance @ NO CHARGE!! Unbelievable how honest and forthright he was!!!!! Had an HVAC company to my home a few days prior, charged me $500 and didn't fix the problem. I would highly recommend Staab and Sons!!! Ask for Dean!!! High integrity!!!!

It was good. If you have an issue when it is frozen. You get first serve.

It went very well and Staab already had the part. I thought they charged a lot for labor, though @ $142.50 for less than 45 minutes.

Wow! I called at 10am and had service done by 12:30. Fabian was the technicians name. He was polite, fixed the issue and left a clean basement. I would hire Staab & Sons again.

A young girl came and gave a $1600.00 estimate saying that she and a contractor had to tear out a wall and counter in the kitchen to put in a new pipe when the leak was coming from the top of drain visible from the basement. Got another contract and solved the problem for $15.00 and it is holding. He also said tearing out a wall would be extreme and you don't have to go that way. I think she was just inexperienced.

Problem was loud hammering noise when running the water. Serviceman arrived on schedule and replaced the regulator quickly. But after he left, when we ran the water there was a loud humming noise. We called the office to report this, but we never received a reply. I eventually adjusted the regulator myself, and the humming is much less. Never got any response or satisfaction from the contractor. I would not call them again.

Elizabeth quickly responded to my inquiry and was easy to communicate with throughout the process. Within two weeks, I received a detailed estimate after Matt visited the property to discuss the project. Unlike some of the other estimates, Staab's was very reasonable. Although I went with another provider, I would definitely consider Staab for future projects.

I was truly impressed by the exceptional quality of service provided by Staab & Sons, Inc. I sincerely appreciated their efficient and responsive customer service, the level of detail and accountability they exhibited as my projects were completed, and the overall manner in which they conducted business as a whole. I used Angie’s List to select five companies who specialized in heating, ventilation, and air conditioning. After meeting with Ray Staab, my search was over. He listened to all my concerns with a great deal of patience and provided timely and helpful advice regarding brands, products, and recommended features. Mr. Staab displayed a high level of professionalism, experience, dedication and commitment to quality that was compelling and sincere. During the installation process, the collective abilities of the skilled workers were complimentary to each other and were of great value to the meticulous installation process. I would definitely recommend Staab & Sons, Inc. to others with no hesitation.

The work was done fast and expertly. I paid right away because I was preoccupied with other things. Later I noticed the bill. $89 for a diagnostic fee? just to show up and look at it. $92 for labor? Under 1/2 an hour of work. $8 for a truck charge. $226.80 for the gas valve $32.34 for the thermocouple. I looked up the gas valve online and saw prices from $90 to $130. When I contacted them about the price for the part, I was told they charge retail price. It was stated they charge so much so they can offer benefits to their employees. (healthcare,ect) What is the other fees for then? Also they buy the trucks for them to use. Well there is also a $8 truck fee. In retrospect the work was done well but all their prices are way too high. I wish the freezing weather was not due in a few days so I could have investigated more. I forgot to mention to them about the 10% off offer with Angie's List. Not even going to bother contacting them about it.

Some adjustments, but no major repairs.

Very well. The plumber was friendly and professional. He was very neat, too. When he left, there was no sign that he’d been here, even when he cut a hole to move the supply line.

Excellent service at a fair price. The team was professional, their high-quality work was completed on time, and they communicated with me through the entire process.

Very well, although it took longer than we expected due to weather and emergency calls.

'Couldn't tell you. I reached out via email on 9/4 for an estimate and never got a reply.

Since the leak was hidden in the plaster, I had to go with a one plumber and hope that it won't cost a fortune in the process. It went smoothly and it took about 2 1/2 hours to complete the work with replaced parts. Now, I need to deal with a hole in ceiling and get a plasterer to fix it.