Matt Mertz Plumbing Trenchless Sewer Repair Expert

Matt came to give us an estimate for repairing our drains, since we were having problems with water in the basement walls. Matt tried to put his camera down the drains, but they were so clogged with mud the camera couldn't be inserted. He inspected the existing drain path and gave us an estimate for installing new pipes starting at the base of the downspouts. They did not remove the old pipes (which meant they didn't have to dig up so much of the yard). In the course of digging the new ditch, they accidentally cut the cable and phone lines. The phone company had not marked their line and the cable was buried only about 1 inch down, so it's likely that others would have had this issue. Otherwise the job was completed as planned and in 1 day as estimated. And it did solve our problem of water in the basement.

Very professional and very personable meeting

Matt & his assistant were professional, neat & courteous. Matt always telephoned while he was on his way (for the estimate & the day the work was actually performed.) His work was excellent & the price was fare. I would use Matt Mertz plumbing again & I would also recommend his services to family, friends and neighbors.

xIf using this plumber, make sure you have no plans at all that day. NOT punctual. NOT professional. NO manners.

It was a very good experience and I was very pleased with them. I have an older house and they fixed two washers in the bathroom sink and underneath we stripped the threads on the shut off valve as we tried to fix it ourselves. We had something leaking down from the third bathroom into the second bathroom. They found that the overflow valve was malfunctioning and they fixed that also. I definitely liked them and they were very prompt in responding. If it were an emergency they would try and come earlier. I called them on Thursday and Monday was the best they could do to come out. If it was an emergency they would have responded sooner but we didn’t have one. The leak from the faucet was going on for a little while, while I was trying to decide if I could fix it or whom to call. They are very courteous and very efficient. I had to leave for a class at 12 and they were finished within 2 hours all together and you never know with old plumbing what is going to happen. Everything is fine and I am very pleased with them. There are no complications.

Sewer drain in basement backed up around 11:00 PM. Called Matt at 6:45 AM the next morning. He said he could be there between 8:00 and 8:15 that morning, and arrived exactly as promised. After a quick set-up he proceeded to snake the sewer drain. Within minutes he cleared the blockage and everything was back to normal. I was extremely happy with Matt's responsiveness and professionalism. Great work... keep it up! I would definitely call Matt again in the future.

Unlike most contractors I've dealt with in the past, he showed up on time for every appointment. He got the job done quick and on budget. To ask for anything more would be greedy. I'm very pleased with his work.

The whole experience was wonderful! They were prompt & professional, diagnosed the problem quickly and accurately and scheduled the job as a priority.

Excellent. The contractor returned my call promptly, and was able to work within my schedule which needed quick attention. The worker called me in advance to tell me when they would arrive, and showed up when stated. The worker utilized booties to cover their shoes which I thought was a nice touch. The work was done quickly and efficiently. The worker was friendly and considerate throughout, a true professional. I thought the price was fair and I would hire this contractor again without hesitation.

We called this company because we have original plumbing in our bathroom that had leaking faucets. My husband usually does small plumbing jobs like this would have been (replace washers) but was a little nervous due to the age of the faucets. We arranged for them to come out to the house approximately at 11am. They called at approximately 9:30am to tell us that they were running early & would we mind if they came earlier. They showed up at around 10am. They fixed the leaking faucets AND put a new valve on the main water supply pipe AND put a new hose bib in the garage in what I felt was an amazing amount of time. I could not believe how quick they were--I think they finished everything in under one hour! I wish I could remember the names of the gentlemen that did the work, they were very nice, polite, and efficient. I feel that the amount they charged was extremely reasonable. I would recommend this company to others & we will use them again!

They arrived when scheduled and installed new water heater in a reasonable timeframe. However, they did not have all the proper fittings for gas line (they used one of my fittings I had for a future project), and they had to jerry-rig the water input and output connections to work with the limited copper connections they had brought. It all worked, but was not a professional way of doing things. I went outside and found they were draining my old water heater onto my back lawn. Water & a lot of crud spewed onto the grass. A few days later a splotch of grass had turned brown and now, 10 days later, a much bigger area has turned brown. Then, to top it off, they refused to honor the Angie's List coupon because the price they quoted was supposedly a sale price - even though it was in line with other highly rater plumbers for comparable water heaters.

It went great! I dread calling plumbers, my home is 6 years old and we went through four while building it. They were on time, had a reasonable price, explained the work needed thoroughly. I have already told three friends and family members about them. This experience is exactly why I joined Angie's List.

Overall: Excellent service and affordable. The plaster on our first floor wall started to crumble close to the ceiling. We figured it was the second floor bathroom above that was the issue. Since the plumbing for the second floor bathroom is inaccessible, it is behind a wall of plaster, we decided to call a pro to evaluate and possibly fix the problem. After reading reports on Angie's List, we chose Matt Mertz. I called from work the next day, figuring we'd book something soon, and was told that Matt would call while driving between jobs that same day to book an appointment. Sure enough, He called and we booked an appointment for the next day. Two plumbers from Matt Mertz came to my house. They opened the wall on the first floor, then the second, and spent about 45 minutes assessing the situation. This was not easy since whoever installed the plumbing in our home previously -- and this is unreal -- decided to encase the bathroom's copper pipes in PVC. So, you cannot see what is gong on. It was decided that the part that could not be seen, the bathtub drain, might be the culprit. They reset the bathtub drain, and we monitored the first floor wall for leaks. All dry, no drips. They cleaned the mess and told me they'd come back if I saw a leak. So far nothing (it has been three days). For the inspection and work, I was charged $90. That was fair and honestly, I have heard of some outfits charging a minimum of $200 just to inspect a problem. Look at reports on Matt Mertz and decide if they are right for you. They get my vote, but it is best to evaluate for yourself.

We called them based on their Angie's list ratings. We set up the appointment for a convenient time for us. They gave us a range for the guys to come. They guys called ~15-30 minutes before they expected to arrive and were very near to the minute they told us they'd arrive. Two guys came for the job. The bathroom is upstairs and they both either took off their shoes or wore booties to protect the carpeting. The shower on/off / temperature control was difficult to turn and getting stuck. They replaced it. We also had a slow sink drain and they cleaned it out. Total job took less than 30 minutes. The guys were friendly and efficient. Wtihin a couple of days of the job, they sent us a report card. We will definately use them again.

based on his angie's list rating, i hired matt to replace copper pipes that had been stolen from a house i bought. as he worked he discovered other things that needed to be fixed, including the hot water heater (which had been flagged by the gas guy), which he was able to install the same day. when he discovered a leak in the shower faucet he took the time to cap it until he could fix it so that we could take baths in the meantime. he was fair, honest, professional, accommodating and hard working. he made a lot of adjustments without charging me and helped me prioritize future projects. it is clear that he loves what he does. the proof of that is in the 100+ rating he has here.

I was very pleased with the service provided. The guy came over and snaked the drain. He got the clog out and I have not had any problems yet. I found the price to be very reasonable, especially for same day service. A couple of the other places I called couldn't get to my house for 3-4 days. I would not have been able to shower, wash clothes, or flush toilets for that long if I have gone with the "other guys".

Came home from work to find our hot water heater pouring water out of the release valve. Called their number, a knowledgable person picked up and said they'd be out early the next afternoon. Quoted me $495 all inclusive. Arrived ahead of schedule (called first to be sure someone would be home) and installed a new heater and hauled away the old one. There was a $80 upcharge as they had to update the gas line that went to the heater per code. New heater works great, would definitely use them again.

Extremely efficient, neat and personable. Couldn't have had a better experience, really.

Two service guys arrived at my house around 1:20pm (my window was between 1-3) and promptly got to my two issues I needed repaired. My disposal had not been working and I told them I had troubleshooted the problem myself and still could not figure the problem out. They fixed the issue in a matter of seconds (my disposal was clogged with an orange peel) and then five minutes later had my running toilet fixed! They were both very polite and professional and I was extremely pleased with their services. I would most definitely recommend this company to anyone in need of a plumber!

We turned off the water to our house to perform some minor repairs in our bathroom. Repairs complete, we turned on the water again, and immediately had serious leaks coming from pipes in the basement and ceiling of the first floor. We called Matt and described the problem. In less than an hour, on the Sunday afternoon of Labor Day Weekend, and out of his coverage area, Matt was here. He diagnosed a faulty pressure regulator on our radiator heating system, which caused several air vents to blow out causing the leaks. He restored proper water pressure and verified water was flowing properly. He described in detail the work that would need to be done to repair the heating system, and recommended a company that specializes in the repair work. Throughout Matt was courteous, professional and friendly. I would highly recommend his service.

We were very, very pleased with the service. We called to make an appointment early in the day, and they were able to come out the same day, later in the afternoon. The two men who came out were pleasant, polite, knowledgeable, and professional. The clog is open, and water is flowing freely. If and when we need to have that line excavated and replaced, we'll be asking Mertz to do it. (Their quote for that service was also very reasonable.)

We were in a jam because another plumber that had committed to do the work changed his mind at the last minute -- too late to find anyone else for that day. This meant another day without water and another day off work. We called Matt's office, explained our situation, and got patched through to Matt. He said he would stop by that evening to see what was required and would be there with a crew first thing the next morning. They were here on time, and worked quickly. They did a very nice job, and took great care in minimizing the disturbances to our yard and landscaping. Matt took care of all of the phone calls to the water authority and the inspectors, and we had the repair done and our water turned on by 12:30pm . Matt and his crew were very personable and respectful, and we would highly recommend them for any type of plumbing work.

He was very accommodating. He was timely and did a nice job. I would use him again in the future if need be.

Matt provided the estimate and shared sugestions to contact local water authority including contact people and number. Matt supervised the work which was done by his team. The coordinated with water company efficiently and were present when they said they would be.

He first checked to make sure that it was our garbage disposal and not our start button. Once he determined that it was our garbage disposal, he replaced it. When I had set up the appt, he had asked me the kind of disposal that was currently installed so he was sure to have the right replacement, if needed, in his truck when he came to our house. He finished in a very short time and everything has been working wonderfully since he left.