
King Electric
About us
King Electric's mission is to provide the best client care and service through education, training and integrity. We pledge to educate our clients so that they are able to be safer and more aware. We strive to have integrity through straight forwardness & our 100% satisfaction guarantee. Additional phones - (412) 561-7888, (412) 683-9949, (412) 921-3903, (724) 776-7390. Award winning. Additional email - [email protected]. Additional contact name - Norman Anthony King.
Business highlights
Services we offer
For the past 25 years, King Electric has shown excellence in the field of electrical contracting, experienced electricians that get the job done correctly the first time. We stand firmly behind our 100% satisfaction guarantee to improve your safety and comfort., serving Pittsburgh area clients that make safety and quality electrical products a priority. Our fully licensed and insured company delivers peace of mind by employing knowledgeable
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 1% |
"We do not have a service call fee, travel fee, or an hourly fee. We try to quote everything before starting any work once we get to the home. The $145.00 is the minimum repair/service fee which was quoted when we got there. If the minimum service and repair fee was not acceptable at that point, there would not have been a charge. We took out 2 receptacles and reinstalled them the correct way. We checked the wiring, taped up the nick that we saw (maybe there were more than one nick), and reset the breaker. This was done for $145.00 which is the minimum repair/service fee. We apologize for the confusion and that our electrician misstated what the minimum service and repair fee was for. However, we did perform a small service and the minimum repair/service fee was properly quoted beforehand."
"At King Electric we pride ourselves in doing what is right for our clients. Here is a description of how the job took place. On Fri 1/27/17 We arrived at the client's home on and called before our arrival. Upon arrival, the homeowner walked us through 3 separate issues. First, was concerning the range hood. We explained to the homeowner that we do not repair appliances, but we could check the connections to the hood to make sure it was receiving the correct voltage. The second issue was concerning the lack of lighting in the garage, and the third issue was the master bedroom/closet/bathroom lighting. Once we went over the issues we informed the client that we have a minimum service and repair fee of $145.00. Which the client authorized to investigate those items. First, we repaired the connections, and socket for the range hood, and informed the client which type of bulb the unit requires. The LED bulbs the client installed we not compatible. Second, we diagnosed the issue with the garage lighting was due to the old Knob & Tube/ BX wiring being disconnected. We informed the client new MC wiring and fixtures would need to be installed to correct the issue. The client asked us for a proposal outlining the work needed. We emailed a proposal on 2/1/17, and the client responded back declining the work. Third, concerning the lights in the master bedroom area. We explained to the client that the lights were on multiple switches and that because they are LED lights, either the dimmers or the LED fixtures were not compatible. The client informed us that they would try a different bulb and let us know, but did not want us to proceed any further. King Electric collected the payment for service provided which involved 2 electricians for 1.5 hours. After receiving an email that the issues were not resolved, we made a return trip. On Fri 2/10/17, We arrived a the clients home on time and called before we came. Upon arrival, the homeowner walked us through 2 issues they still were having. First, the range hood was not working again. The client had put in different bulbs and they did not work. We inspected the situation and found that one of the bulbs was not screwed in all the way, and the other was bad. We informed the client and told them there was no charge for this. The second issue was concerning the master bedroom/closet/bathroom lighting again. The client had tried different bulbs and it did not resolve the issue. The client then asked us to replace the switch to one of them. We explained that this would not resolve the issue, and would have to charge her another minimum service and repair fee if we supply and install it. They insisted and authorized the work. We replaced the switch, checked all the connections and found that the issue was not related to the dimmers. We opened the fixtures and found hazardous wiring conditions due to the illegal wiring from a previous electrician. We showed them the incompatible drivers (for the led lights), open wiring, buried junctions, and illegal LED trim piece (no housing). We explained the dangers involved and the client requested another proposal to complete resolve the issue. We collected the minimum service and repair fee which again involved 2 electricians, 1 hour of time, and materials. We emailed the client a proposal on 2/10/17 outlining the work required to the correct the hazardous wiring/lights, in which we received no response."
Licensing
State Contractor License Requirements
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