FAZIO HEATING & COOLING
About us
OFFICE HOURS: 8:00 AM-4:30 AFTER HOURS & WEEKEND ANSWERING SERVICE 24 HOUR EMERGENCY SERVICE
Business highlights
Services we offer
AIR CLEANERS, CHIMNEY LINERS, COILS, DUCT WORK, DUCTLESS MINI SPLIT SYSTEMS., ELECTRICAL SERVICES, GAS LINES, HEAT PUMPS, HEATING & AIR CONDITIONING FOR RESIDENTIAL, HIGH EFFICIENCY A/C OR FURNACES, HIGH EFFICIENCY BOILERS, HOT WATER BOILERS, HOT WATER TANKS, HUMIDIFIERS, LIGHT COMMERCIAL SERVICE & INSTALLATIONS, PUMPS, RADIATORS, ROOF TOP UNITS, SERVICING OF ALL MAKES AND MODELS ON EQUIPMENT, UNICO SYSTEMS (AIR CONDITIONING FOR HOT WATER HEAT OR BASEBOARD HEAT)
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 4% |
The tech's name was Tony. He was nice, and got down to business, since we had spoken on the phone about the possible issues. He was nice to the cats when he came in the house, which is nice. He checked the basics on the outside unit, then the wiring on the thermostat, which was a little off. The unit came back on, and since it was a very quick fix, he checked the unit operation and refrigerant levels, and charged the minimum service fee, which was reasonable for what an annual service check on the unit would be anyway.
He called in a credit card to the office, and we were finished. He left a refrigerator magnet for Fazio. I'll probably call them again if I have a big project I want a bid on.
4) Remaking the connections involves essentially disassembling the entire system and cutting and fixing the the connections made during FAZIO?S HEATING AND COOLING, LLCs installation. Then the entire system must be reassembled. This would be a major expense to FAZIO. 5) If indeed the leaks are in the factory provided equipment, our contract includes warranties on the hardware. If that is the case, he would have to replace it. Again, this would involve total disassembly and reassembly of the system, a major expense to FAZIO. 6) The material that is on the fan blades is mold.I have discovered that others recommend that a UV light be installed in these units when you purchase them, to prevent mold growth. RUSS FAZIO never recommended that a UV light be installed. CONCLUSION: I am not an HVAC specialist, so I can only guess that FAZIO?s reasons for not showing up for the appointments and not calling are monetary. It seems possible that once he received the money for the installation, and realized the installation was of poor quality when after a year, the units leaked refrigerant on a regular basis: 1) He did not want to bear the expense of the repair to what appears to be poor workmanship that his company is responsible for, and 2) He did not want to accept responsibility for the poor selection of equipment he recommended even though I had initially inquired about another brand. I believe the selection of equipment may have been more related to contractor profit margin than to benefit his customer.
Licensing
State Contractor License Requirements
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