Generation 3 Electric & HVAC

I've used Generation 3 Electric Inc several times. If it's something they think I don't really need then they'll tell me and if it's something they're concerned about they'll tell me. They come really quickly, the prices are good, they are efficient, and honest. I can't recommend Generation 3 Electric Inc highly enough.

I called three electricians to bid out this project. Generation 3 was by far the most responsive and professional though also the most expensive. They set up a time to provide an estimate within a day or two of me calling. Within 24 hours of that I received a detailed estimate for the work I needed completed. There was a mistake, however, on the estimate, in my favor. I called to ask some clarifying questions and to notify Gen 3 of the mistake. They answered my questions (mostly about hardware) but wouldn't give me details on how much they charge for labor since they were quoting me a flat rate for the entire package of work. And they fixed the mistake on the estimate which resulted in about a $100 higher price. No discount given to me for pointing out their mistake. It took me a few weeks to choose hardware but when I finally called Gen 3 to schedule the work, they were very accommodating and scheduled the work on the exact date that was most convenient for me. In addition they picked up my hardware from the lighting store where I ordered it and brought it with them on the day of the install. The install was pretty good. Three very professional gentlemen showed up right on time. They put down floor coverings near the front door, moved everything that needed to be moved (including clearing off countertops), covered up my counters and began working. I was gone for the first 2 hours they were working but returned home and received a complete explanation of what they were doing and the progress being made. They worked pretty much non-stop from 8 am till about 4. One hiccup was that they had forgotten some of the hardware for one of my fixtures in a van that was no longer near my house. So they had to return the next day to finish the job. They did, however, and it's all great. Gen 3 is great. You get exactly what you expect. They are timely and responsive and very professional. They are expensive. You will definitely find better pricing, but if you don't want to chase people down to get them to work for you (something I never understand), Gen 3 is your team. I would definitely use them again.

Great job figuring out what was wrong. They were very thorough. I now use them for all my electrical issues. THey also completed an inspection and answered my questions easily.

I called Generation 3 to request an estimate for rewiring my entire house - replace knob & tube, upgrade service panel, etc. I was informed that they charge $150.00 just to inspect knob & tube. The person who answered the phone was very confused and unprofessional, for example, asking if I had the Angie's List coupon, and then realizing that offer had already expired. None of the 7 other electricians who I called tried to charge to come to my home and provide an estimate. Needless to say, I did not schedule a visit with them.

I highly recommend them for all electrical work. Very friendly, fast and professional. I see their vans around the neighborhood and on the highway, so they seem to do quite a bit of work in my area.

They sent the labels to the box and I don't understand why they couldn't label it here the first time. They were professional but I didn't understand why they didn't label it while they were here the first time.

paid for electrical inspection the guys were on time and very professional, they did a full report on the entire house pointing out all problems that need to be done. they took care of all things that need to be done now and I will call them to complete he rest of the house later

Great to work with. Helpful, efficient. Great work!

There were two men that came so one could be down in the basement flipping breakers while the other one walked around to confirm which breakers connected to which switches. They worked quickly, efficiently, and professionally - even put little disposable shoe covers on when they came in the house. Great work.

my home is old built in 1956 so all the outlets were not up to code and couldn't handle high energy appliances such as space heaters, fans etc i had generation 3 come to my home to install several outlets including a 220 line for my new dryer and a separate outlets to support a high end air conditioner. the crew came to my house at the time specified and just went to work, the holes they needed to drill to provide new wiring were professionally sealed up. they cleaned up all debris. i have heard horror stories about some electricians providing shoddy workmanship, price gauging this was not the case with generation 3 i was very impressed.

I needed a light hung and he did it and it was all good. It was flawless customer service. He even left me some coupons when he left!

Electrician was very helpful, provided clear explanations, worked quickly, and left everything clean.

Unfortunately, they did not perform the service per the ad, which was to label my circuit breaker. During the service, they reviewed it for safety issues and ran out of time to label the box (I guess i understand). Really wished they would have labelled the circuit breaker as I now need to do that myself. There was a ton of follow up service needed and they noted I would receive an estimate. Still haven't received an estimate to date. Come to think of it, i dont even know what they really did other than check the wire gauges on my circuit breaker and give me recommendations on what to update or fix...and no estimate (although noted otherwise). Im sure they will do great work in the end, but by not performing the advertised service and the lack of follow up forces me give the above grading. Maybe there was a miscommunication, but im still in the dark (pun intended).

During our initial consultation, Chad was very helpful in understanding our goals. He offered great suggestions based on his experience while listening to our concerns. He was also adaptable to our budget. The installation work was clean and efficient. Overall, we were very happy.

The wire had become unraveled. He did more than than just fix that. He reattached something to the wall so it would not happen again. The experience was very satisfactory.

When I called Third Generation Contracting did come out and give the estimate, but when I called back and asked them about energy conservation lights they never gave me any feedback. Giving me the estimate was fine, but then not hearing back from them seems like they didn't care for my business. When they came they seemed professional. I don't see the point of using a company who when you say you want work done and a few questions answered don't get back to you.

He listened to my concerns. He was very professional by using a headlight for the inspection and took his time to even look outside.

The workman arrived and we first reviewed the information he had been given from the estimator's visit to confirm the actual work and locations of the outlets I wanted. He did exactly as I wanted with no problems and after he tested the new outlets, he cleaned up the work area and replaced any items he had to move. Later that day I received a phone call from the main office to make sure I was satisfied with the work. It's refreshing to come across a company with employees that take pride in the service they provide. This is the second time I have used this company and would absoutely use them again or recommend them to neighbors and friends.

Very well. Arrived on time and finished early.

Had an emergency with no heat and half of electrical panel out on Saturday. Called Generation 3 because of listing on Angies List for my area which posts that they do 24 hour service. Their answering service asked if this was an emergency, took my address and email and promised to page a technician who would contact me to schedule a service call. I waited by the phone for an hour and called back. Again I was promised a call back from the technician. I waited for another 40 minutes and called their other number. Again promised a call back by the answering service which NEVER CAME. Wasted many hours with no heat and eventually called other companies who diagnosed the problem as a Delmarva issue. All Generation 3 had to do was tell me that no technicians are available on weekends. They finally emailed me on Sunday to let me know that they "do not have weekend appointments". Maybe they should change their posting on Angies List to reflect NO 24 hour emergency service and train their answering personnel to advise clients appropriately when they call needing service on weekends. Would NEVER use them again.

It went pretty good overall. The gentleman came and did the work. He left the receipt along with his card if I had any further questions to give him back. When I did have a question about the certificate he said it was already taken care of and that they company should be out within 24 hours to finish the work.

They were very good and did an excellent job. They explained everything and answered all of my questions. Everything works well.

Great service, Fair pricing, I will use them.

I contacted them in May, I forget just when. They came for an estimate and sent me a detailed estimate on 5/31. We made the appointment for 6/12, arriving around 8:30 a.m. and to be working all day. I don't remember when they arrived, but they were done by early afternoon. There was one more item in the original plan, but that required me to buy the replacement, which I hadn't done, so that was taken off the estimate and of course didn't take work time: Replace front door owner provided carriage fixture All the work was satisfactory.

I chose this company because they were highly rated on Angie's List and they lived up to their high rating. Late arrival for initial consultation, but from then on technicians were very punctual. Tablet computers were used for estimating costs and these estimates were delivered via email. While I feel like I could have paid less by going with another company, the price was worth the extra professionalism displayed throughout week-long process. The technicians were all courteous and friendly and not "creeps" (you know what I'm talking about if you ever have had shady people performing work in your house, especially when you are not there). Overall costs did not exceed estimates and they said that they are bound to their estimates, even if it ends up being a loss for the company. The supervisor in charge of the project was always reachable via email or phone and returned my messages almost immediately. Basically, this expensive home improvement went exactly as expected and unfortunately it is not often that this happens today. There were no surprises and that is a good thing. Work took exactly as long as initially predicted by supervisor and cost exactly what was estimated. That is why I highly recommend Generation 13 electric to anybody.