Thomas Carpet & Upholstery Cleaners strives to provide a superior cleaning service delivered with courteous, professional care so that our customers will be confident to recommend our company to their family, friends and neighbors! We respond quickly and professionally to our customer’s needs. Whether you live in Philadelphia, Delaware, Chester or Montgomery Counties, we are able to schedule your cleaning at a time that is convenient.
Business highlights
46 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly
Services we offer
Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.
Steve arrived on time and was completely thorough and professional in conducting his work. The furniture in the family room was left up on small Styrofoam blocks, which helped with the drying process. Nice touch. Steve was efficient and completed the project in about two hours. Carpets have never looked better. Very pleased.
Description of Work: Cleaned, deodorized, and protected carpets in the family room and the staircase/landing leading up to the second floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Thomas Carpet Cleaners
Thank you for the great review. I will be sure to let Steve know you were happy with the service. We look forward to serving you again.
bryen L.
08/2015
5.0
carpet cleaners
 + -1 more
The work was performed on the day promised, with the workman (Dylan) arriving when expected. He was knowledgeable and progessed rapidly, but payed close attention to those areas that I pointed out at the beginning of the work. There were several large cabinets and othe pieces of furniture which he was able to move or work aroung with little trouble. He was very professional and thorough. I would recommend this company.
Description of Work: Upon discussing my needs with the receptionist, t had mentioned that a coupon was available to Angie's List customers. I went over that the job requirements and she (the receptionist) corrected me in that the cost for the work was actually lower. The wait time for service was about a week. I chose this company because of its stellar reputation as seen by the number of outstanding scores it had recieved on Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Thomas Carpet Cleaners
Thank you for the great review, I will let Dylan know you are pleased with the job. We look forward to serving you again.
Heywood S.
08/2015
4.0
carpet cleaners, floor cleaning
 + 0 more
Job had to be done and ready for occupancy in a one day window between settlement and move in. They were able to deliver as agreed and in a professional fashion. We'll likely use them again in the future.
Description of Work: Cleaned carpets on second floor, stairs, and first floor office.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$310
Response from Thomas Carpet Cleaners
Hi, Thanks for taking the time to write a positive review. Hope we can receive an "A" review next time you use our service! Thanks, John
Amy R.
07/2015
5.0
carpet cleaners
 + -1 more
They were right on time, in fact, a little early which was fine. We were moving into a new house and wanted all the carpets cleaned first. They did a great job and probably got it all done within 2 hours or so. I was very pleased and it was a great value for the number of rooms done.19
Description of Work: Cleaned carpets in entire house, 8 rooms, walk in closet, hallway and two stair cases.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Thomas Carpet Cleaners
I am glad to hear that you were pleased with the service, I will be sure to let the technician know. Good luck in your new home and we look forward to serving you again.
Colleen J.
07/2015
5.0
carpet cleaners
 + -1 more
We added another room so we paid about $30 extra. He did a really good job and I wished I could give him an A+.
Description of Work: I purchased a deal from this company for $145 carpet cleaning for two rooms.
Rating Category
Rating out of 5
Yes, I recommend this pro
$175
Response from Thomas Carpet Cleaners
Glad you are happy with the job; we look forward to serving you again.
Jennifer M.
07/2015
5.0
carpet cleaners
 + -1 more
They were great. My phone call was answered promptly. They came right on-time and went right to work. My carpet was in bad shape and they were able to get most stains out. I was very happy and will use them again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Thomas Carpet Cleaners
Thank you for the great review. I am so glad you are happy with the service and we look forward to serving you again.
Michelle N.
06/2015
5.0
carpet cleaners, house cleaning
 + 0 more
Bought special through Angie's list for 4 rooms hall and stairs. Added another set of stairs and very small hall. Thought the additional was a little pricey for steps and 3x7 hall). Service men were very polite and did a thorough job, there were some spots that could have used a little more attention, but I would not hold that against them.
Description of Work: Cleaned 4 rooms, 2 stairs cases
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
JOYCE M.
06/2015
5.0
carpet cleaners
 + -1 more
The young man who came was so nice and helpful. He helped me move a bed closer to the wall, which was very awkward. He did a very thorough job and I was completely satisfied with his work. He removed stains that I thought would never come out.
Description of Work: Cleaned the wall-to-wall carpets in 4 rooms, hallway and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Thomas Carpet Cleaners
Thank you for choosing us for your carpet cleaning needs. I am so glad to hear you are happy with our service. I will be sure to pass that on to the technician.
Jim O.
05/2015
5.0
carpet cleaners
 + -1 more
They haven't come out yet. They're coming here on Friday. They quoted me for about $200 to clean the carpets. They did fine. They actually returned my call which is always a plus in my book.
Description of Work: The carpet cleaning was Thomas Carpet Cleaners.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jim H.
05/2015
5.0
carpet cleaners
 + -1 more
I've been using them for five years. They do an excellent job at reasonably price. I actually know the owner. It's a one man job.
Description of Work: We've used them at work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for your wonderful review. We look forward to serving you again soon.
BARRY M.
05/2015
5.0
carpet cleaners, house cleaning
 + 0 more
Service as excellent. The employee was on time and very friendly and courteous. The carpets came out great. Even some older stains from one of my kid's rooms. Very pleased the service.
Description of Work: cleaned carpets in several rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Thomas Carpet Cleaners
Thank you for purchasing our service and for taking the time to tell us how we are doing. We look forward to serving you again.
Alex B.
04/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Right on time, made special plan for a Saturday cleaning. Excellent to work with overall, very professional.
Description of Work: Cleaned couch carpet and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Thomas Carpet Cleaners
Thank you for purchasing our service and for taking the time to write a review. I am so glad you are happy with the work we have done for you and look forward to serving you again.
Monroe C.
04/2015
5.0
carpet cleaners
 + -1 more
The service was fine and they did a great job. The guy who came out was very nice and I have no problems, I would hire them.
Description of Work: They cleaned the carpets in our bedroom, living room, family room, and two small Persian rugs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Thank you for purchasing our service and for taking the time to write a review. I am so glad you are happy with the work we have done for you and look forward to serving you again.
Donna M.
04/2015
5.0
carpet cleaners, house cleaning
 + 0 more
Very professional, awesome job.
Description of Work: Cleaned LR, DR, Stairway, Basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Thomas Carpet Cleaners
Thank you for purchasing our service and for taking the time to write a review. I am so glad you are happy with the work we have done for you and look forward to serving you again.
James S.
03/2015
5.0
carpet cleaners, house cleaning
 + 0 more
The workman was professional but very pleasant. He quickly assessed the situation and what reasonable about what constituted a "room". He did great work on carpets that had not been cleaned for many years as well as all of our chairs for a reasonable price. I am well satisfied with the work and will hire them again.
Description of Work: Cleaned carpet (4 rooms and a stairway) as well as dining room/kitchen 10 chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$325
Response from Thomas Carpet Cleaners
Thank you for taking the time to write such a nice review. I am so glad you are happy with the service we provided. I will be sure to let the technician know. We look forward to serving you again.
Rita E.
03/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
 + 1 more
Great experience. My son is away at college and had to vacate his apartment in West Chester PA. The furnace had malfunctioned and blown black soot all over everything. We moved the sofa bed to a temporary location and needed to arrange to have it cleaned. Because I wasn't familiar with services in the area, I went to Angie's List. I took a chance on Thomas Carpet Cleaners because they were offering a special price on sofa cleaning and had great reviews. I was a little reluctant since I live two hours away and couldn't be there. I was not disappointed. I spoke with Kim at Thomas who was so helpful and friendly. She helped me set up a convenient appointment which had to be arranged through a third party at the location where the sofa was being kept. I then prepaid through Angie's List. However she said that while they don't normally clean regular mattresses, if the sofa bed needed it, they might be able to but would have to charge an additional $25.00. She said they would wait and see. All was well and confirmed and the technician showed up as scheduled. Unfortunately there was a last minute snow delay on campus and the organization that was keeping the sofa didn't open on time. The technician waited for 40 minutes while trying to contact someone at the location. To no avail. Kim then called me to notify me they couldn't get in and would have to charge me a $35 service fee. She apologized profusely but the technician had shown up and waited a long time. She then offered to contact the third party for me and reschedule the appointment. It was made just a couple days later and everything went smoothly. My son said the sofa looked and smelled great. Kim at Thomas Cleaners contacted me and let me know that they had cleaned the sofa bed mattress as well at no extra charge. Everyone was happy. Not knowing anyone in the area who could give me a referral, and needing to take the risk of hiring someone, I am so glad I had Angie's List and Thomas Carpet Cleaners!
Description of Work: Cleaned a sofa bed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Thomas Carpet Cleaners
Hi [Removed customer name], Thank you for purchasing our service and for taking the time to write such a great review. Glad it all worked out for you.
Steven K.
03/2015
5.0
carpet cleaners
 + -1 more
They always do a great job. I have used them a couple of times and will use them again. I would highly recommend their service to others.
Description of Work: They cleaned carpet and upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$262
Response from Thomas Carpet Cleaners
Thanks [member name removed] for purchasing our services and for taking the time to write a great review.
Andrea I.
02/2015
5.0
carpet cleaners
 + -1 more
It was one person. He was punctual and a nice guy.
Description of Work: Cleaned the carpet in a couple rooms and the staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Thomas Carpet Cleaners
Thank you for purchasing our service and for taking the time to write a review. I am so glad you were happy with the technician and the job he did. We look forward to serving you again.
kelvin G.
02/2015
5.0
carpet cleaners
 + -1 more
He arrived on time proceeded with cleaning the carpets carefully made sure furniture would was out of the way. He finished the work in about 2 hours! Excellent work will definitely use in the future!
Description of Work: Cleaned carpets in livingroom, stairs and landing, basement and sofa in livingroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
Hi, Thanks for using our carpet cleaning service and thanks for taking the time to write a good review. Your business is greatly appreciated. John
Philip D.
12/2014
5.0
carpet cleaners, house cleaning
 + 0 more
The carpet cleaning was completed flawlessly. Years of dirt and stains were removed without special treatment.
Description of Work: Cleaned all the carpets in home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$262
Response from Thomas Carpet Cleaners
Thanks for using our carpet cleaning service and for taking the time to write a good review. Have a happy New Year! Thanks, John
Michael P.
12/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Excellent work - even with a four month old puppy running around the house. My furniture looks like new.
Description of Work: Clean carpet and furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from Thomas Carpet Cleaners
Hi,thanks for the good review and for choosing our company to clean your carpets and upholstery. Happy New Year! John
Sally S.
12/2014
5.0
carpet cleaners, house cleaning
 + 0 more
They arrived as scheduled and quickly assessed the areas to be cleaned. Got started bringing in the equipment and were working quickly. Considering the amount of area they needed to clean, they got done in very good time. Carpets all look fantastic. The two technicians were polite, efficient and did an excellent job. We will certainly be having them come back when the carpets need to be cleaned again.
Description of Work: Cleaned basement carpet including stairs, small personal office carpet and larger home office with stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Thomas Carpet Cleaners
Hi [member name removed], Thank you for the good review and for using our services. I will let Mark and Sean know they did a good job. Have a nice Christmas! John
Peter V.
11/2014
5.0
carpet cleaners, house cleaning
 + 0 more
Steve was here when he said he would be. He was finished in about an hour. The carpets look beautiful! My husband, who is very fussy, was also impressed with this service. I would highly recommend Thomas Carpet Cleaning. I know I will use them again in the future.
Description of Work: Cleaned carpet in living room, dining room, stairs and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Thomas Carpet Cleaners
Hi [removed member name], Thanks for using our carpet cleaning service and for taking the time to write a favorable review. Steve has been with the company for many years and does a great job. I will let him know of your good words about him. Thanks again, John Thomas
Arlene P.
11/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Steve has been coming from Thomas Carpet Cleaners for about five years now...twice a year...to do carpet and upholstery cleaning. He is terrific and does a super job. Cannot recommend him highly enough!
Description of Work: Cleaned upholstery & carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
Hi [removed member name], Thanks for being a loyal customer and for taking the time to write a nice review. Steve has been with us for many years and he is an excellent employee. I will pass your compliments to him. Thanks again, John Thomas
Clarissa P.
11/2014
5.0
carpet cleaners, house cleaning
 + 0 more
Thomas carpet cleaning was great. The carpets I needed cleaned were all beige/cream in color and stained. After cleaning, they look brand new. It was easy to make an appointment and they were prompt and professional. I would definitely use again.
Description of Work: Cleaned living room, sunroom, hallway, and two bedroom carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Thomas Carpet Cleaners
Hi [removed member name], Thanks for using our service and for writing the good review. I am glad we were able to fit you in to our schedule. John Thomas
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Thomas Carpet Cleaners is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 3:30 PM
Tuesday: 8:30 AM - 3:30 PM
Wednesday: 8:30 AM - 3:30 PM
Thursday: 8:30 AM - 3:30 PM
Friday: 8:30 AM - 3:30 PM
Saturday: Closed
Thomas Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Thomas Carpet Cleaners offers free project estimates.
Yes, Thomas Carpet Cleaners offers eco-friendly accreditations.
Yes, Thomas Carpet Cleaners offers a 5% senior discount.
No, Thomas Carpet Cleaners does not offer emergency services.
Yes, Thomas Carpet Cleaners offers warranties.
Thomas Carpet Cleaners offers the following services: Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.