Thomas Carpet & Upholstery Cleaners strives to provide a superior cleaning service delivered with courteous, professional care so that our customers will be confident to recommend our company to their family, friends and neighbors! We respond quickly and professionally to our customer’s needs. Whether you live in Philadelphia, Delaware, Chester or Montgomery Counties, we are able to schedule your cleaning at a time that is convenient.
Business highlights
46 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly
Services we offer
Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.
Description of Work: Steam cleaned several rooms in my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Thomas Carpet Cleaners
[member name removed], Thanks for choosing our company and for the good review, your business is appreciated! John
BRIAN S.
10/2013
5.0
carpet cleaners
 + -1 more
Great job! We asked for a quote online and said we were Angie's list members.we just bought a house and they arranged to come the day if closing while the house was empty. Showed up on time, cleaned the whole house and went over some things with us. Left some furniture pads in case we had to put something on carpet before it dried. Paid with credit card. Too easy. Very professional. Great price!
Description of Work: Whole house carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$328
Response from Thomas Carpet Cleaners
[member name removed], Thanks for choosing our company and I am glad you had a good experience. Thanks for the kind words in your review. John
jennifer K.
10/2013
5.0
carpet cleaners
 + -1 more
They are the best! I have had my carpets cleaned every six months for many, many years. I found Thomas carpet cleaners 2 years ago. I would recommend them to anyone. The owner is kind and honest and their cleaners are awesome.
Description of Work: Cleaned 4,000 sq feet of carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from Thomas Carpet Cleaners
[member name removed], Thanks so much for taking the time to submit this review. I hope we can continue to offer the same service in the future. I will let Mark know you appreciated his workmanship. John
Holger G.
10/2013
5.0
carpet cleaners
 + -1 more
The service was prompt, on time with excellent quality
Description of Work: Thomas Carpet cleaning cleaned all carpets in a 4500 sqft house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
Thanks for taking the time to write the review. Your business is greatly appreciated! John
Karen A.
10/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
From start to finish they were responsive to my request for information and subsequent estimate, the logistics of the job and any questions or concerns I voiced. Their workers were prompt and efficient. They were flexible with our session schedule in scheduling the work when we did not have classes and they moved the furniture and cleaned up all work materials. They took the time to do a thorough job including the pretreatment of heavy stains. They were scheduled to complete all work in one day but were not able to do so due to time constraints but John Thomas was prompt to call me back and schedule the remainder of the job when it was suitable for us. I was very pleased with the service and the outcome.
Description of Work: Cleaned select areas of carpeting in our ELI buildings as well as a set of upholstered chairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Thomas Carpet Cleaners
Hi [Member name removed], Thanks for taking the time to write the review. I hope we can be of service in the future, John
Tracey L.
10/2013
5.0
carpet cleaners
 + -1 more
The tech was on time moved furniture removed stubborn spots. By time done the carpet looked amazing. I wil be using there services again, and would recommend to anyone looking for a carpet cleaner
Description of Work: cleaned living room and dining room carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Thomas Carpet Cleaners
[member name removed], Thanks for using our service and for the kind words in your review. John
John P.
09/2013
5.0
carpet cleaners
 + -1 more
Highly recommended. Work was excellent. Carpets and tiles look great.
Description of Work: Clean all carpets and tiles in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
[member name removed], Thanks for choosing my company and thanks for taking the time to write a good review. It is greatly appreciated. John
Joseph L.
09/2013
5.0
carpet cleaners
 + -1 more
Using the web site for obtaining the estimate and scheduling the service worked very well. Work done promptly and professionally. Rugs never looked better. And at a very affordable price. Would highly recommend.
Description of Work: Cleaned rugs in 2 bedrooms and large loft (12x25)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132.54
Response from Thomas Carpet Cleaners
[Member name removed], Thanks for using my company and for writing such a good review. John
Bonnie V.
08/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
I received an immediate response to my request, and they were available much sooner then I was ready so I postponed it for a few weeks. They responded quickly every time. They did a good job on our carpet, which was in REALLY bad shape with 2 dogs and a cat that decided to stop using the litter box. There was one area that is still discolored, but I wasn't expecting a miracle. Overall the carpet looks really good, and definitely much better. The price was reasonable for a 400 sq ft area, so its something I would definitely schedule again if the cat gives me any more problems.
Description of Work: cleaned our downstairs carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Thomas Carpet Cleaners
[Member name removed], Thank you for your kind words. I will let Ken and Chris know that they did a good job!
Description of Work: 4 bedrooms, hallway, stairs, couch, chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Thomas Carpet Cleaners
[member name removed], Thank you for taking the time to give us a good review. Thank you for choosing my company! John
Kathy B.
08/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
Well mannered, friendly, punctual, quick. Vacuumed and cleaned carpets. Spot treated some areas. Gave us foot booties to use after cleaning. Cleaned up. My corner and wall board areas are still a bit dark but the carpets are old. We are very pleased with the results
Description of Work: Steam cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
[Member name removed], Thanks for the nice review and for choosing my company. I will pass the compliments on to the Tech that did the work. John
Neil K.
08/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
Looks great and everything went perfect. Was responsive, timely and did great quality work. was done in 2 hours. would definatley recommend.
Description of Work: 5 bedrooms, 2 living rooms, a stairway and a hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Thomas Carpet Cleaners
[Member name removed], Thanks for using my company and being flexible with the scheduling. I will pass the compliment on to the tech that did the work. John
Thomas R. D.
08/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
Scheduling easy, price was right, showed up on time, job took an hour. Tech was very nice, friendly and efficient. Overall a great experience. I would definitely use them again.
Description of Work: Shampooed 3 bedrooms and long hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Thomas Carpet Cleaners
Thanks for choosing our company and for such a nice review.
Maureen L.
07/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
What a great experience. Mark was very professional and did a fantastic job. I was thrilled with the results and would definately use Thomas Carpet Cleaners again.
Description of Work: Cleaned 7 rooms, 1 large area rug, a hallway and two sets of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Thomas Carpet Cleaners
Thank you very much for this good review. I will let Mark know that you appreciated his work.
Paul M.
07/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
Steve was our cleaner. He showed up exactly as promised. Personable, courteous and professional, he got right to work and had the job done in less than an hour. The results were beyond what we expected and we couldn't be happier with an aged carpet that has seen a lot of wear and tear. We'll take this kind of service any day.
Description of Work: Steam cleaned basement and stair carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$121
Response from Thomas Carpet Cleaners
Thanks for the nice review, I will let Steve know you appreciated his work.
deb R.
07/2013
5.0
carpet cleaners
 + -1 more
We had some nasty stains on our white wool carpeting. they did an excellent job. Within a few days a few small stains resurfaced. We called them back and they sent someone out the very next day. I have never had such a great experience with carpet cleaners. They took so much quality time to get it right. The best I have ever used.
Description of Work: We needed many carpets cleaned throughout our large house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
Thank you so much for the kind words and thank you for using our company.
juan T.
06/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Used Thomas carpet cleaning on the basis of reviews on Angie's list. The price was the same as other service providers in the area and they had no specials for upholstery cleaning. The serviceman arrived precisely on time. He immediately went to work. My beige sofa and loveseat is spotless. He was very thorough, polite and respectful. He gave me a free bottle of spot remover for future use. I highly recommend this company.
Description of Work: Cleaned my beige couch and loveseat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Response from Thomas Carpet Cleaners
Thank you for giving our company the chance to service your cleaning needs. Thanks for the very positive review, I will let the tech know that you were happy with his work.
William P.
06/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
My sister needed her carpet and sofa cleaned. However, I live out of town and she had no idea who to call. I found Thomas Carpet Cleaners through Angie's List and I can completely understand why they get such good reviews. I dealt with John Thomas throughout the process and he was very professional and the work was completed in a timely manner. I would definitely use Thomas Carpet Cleaners again and would recommend them to anyone who needed carpet and furniture cleaning.
Description of Work: Cleaned and deordorized sofa and living room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Thomas Carpet Cleaners
Thank you for posting this review, it was apleasure doing business with you!
I requested a quote by email and we scheduled at time for the cleaning. Steve arrived on time and went through the house to look at the carpets. I had requested a quote for several area rugs in addition to the rugs that were cleaned. Steve recommended that i have the area rugs dry cleaned because he was concerned that the type of cleaning he would be doing might ruin them. I appreciated his recommendation and then he proceeded to clean the stairway, den and sofa. He did an excellent job. I will definitely have them back in the future.
Description of Work: I had stairway carpet, den carpet and sofa cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Thomas Carpet Cleaners
Thank you for your kind words and good report about my company. I will let Steve know that you appreciated his expertise and quality of his workmanship.
Sharon G R.
06/2013
5.0
carpet cleaners
 + -1 more
From the first contact, they were professional and on top of things. We played telephone tag for a bit, but they kept trying until they got a hold of me. Arrived on time, cleaned everything really well and things felt nearly dry in about 5 hours. The price was great for all of the work. Could not be happier.
Description of Work: Cleaned 5 rooms and 3 sofas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
Thank you for the positive review. I will let the tech, Mark, know that you thought well of his workmanship!
Kelly A.
05/2013
5.0
carpet cleaners, ceramic tile
 + 0 more
I left a message for a quote and they called me back almost immediately. They were friendly, courteous and answered any questions I had about the service. Price was great. I scheduled them for the work. The technician arrived on time, did a wonderful job and my almost 10 year old carpets came out looking brand new. Would definitely use them again!
Description of Work: Master Bath ceramic tile, 2 sets of carpeted stairs and one hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Thomas Carpet Cleaners
Thanks for the good report. I will let the Tech know he did a good job.
Jonathan R.
05/2013
5.0
carpet cleaners
 + -1 more
I left a request on their website about 6 AM and they responded around 9 AM and I set up an appointment. The service man (I forgot his name) showed up just prior to the appointment time and setup. He cleaned all the carpet in the house in about 30 min.; there was no furniture in the house. After the cleaning the carpets looked new and smelled fresh. I am very satisfied and would recommend them.
Description of Work: All carpets were cleaned in the house and the technician did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Thomas Carpet Cleaners
Thank you for the good review, I will let Mark know that you complimented his work.
Thomas C.
05/2013
5.0
carpet cleaners, ceramic tile
 + 0 more
Their technician, Mark, was on time and he did an outstanding job on both my carpets and tile cleaning. Mark was very professional and when he was finished the carpets and tile looked like new.
Description of Work: Carpet cleaned the family room; stairs; hall; master bedroom & closet. Grout cleaned master bedroom bathroom and hall bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
(member name removed), Thanks for choosing our company and giving us the opportunity to service your cleaning needs. Thanks for the kind words and good review. I will pass the compliments on to Mark. John Thomas
GLORIA R.
04/2013
5.0
carpet cleaners
 + -1 more
The serviceman arrived on time looked at the carpets and said they would come out beautifully. In addition to the stairs and hallway, he cleaned an 8x8 area rug that was badly stained. It took less than an hour and everything came out great.
Description of Work: The wool carpeting on my stairs and hallway was badly stained and was going to be replaced. My sister suggested trying to clean it first. I looked on Angie's list and called two highly rated carpet cleaning companies on a Saturday. Monday morning Thomas' called, quoted a price and scheduled an appt for next day. Still haven't heard from the other company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Thomas Carpet Cleaners
(Member name removed), Thank you for taking the time to post such a kind review. I will let the tech, Steve, know that you were pleased with his work. John Thomas
Sherri Y.
04/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
This service came highly recommended to me by family members. I found the staff to be responsive and courteous with regard to my phone conversations with the owner, as well as with the young man sent to my home to do the job. The staff person arrived at my home on time, was agreeable without hesitation to clean extra items I added to my original list (for additional charges), and the cleaning job was done in a timely and thorough manner. I was a little confused by the manner in which the coupon was applied to the work done, so I was a little caught off-guard by the overall price, but I did add items at the last minute to my list of things to be cleaned, so I will be sure to confirm list and cost prior to my next service. All-in-all, I would definitely use this service again, and would recommend this service to others as well.
Description of Work: I had the following items cleaned in my home: two wall-to-wall carpets, four area rugs (1 large & 3 small), one sofa and one set of chair cushions.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas Carpet Cleaners
(Member name removed), Thank you for taking the time to write a review and for the complimentary words. I will be glad to take a look at how the coupon was applied to your bill and give you a call to explain. If the AL deal was not applied correctly I will be more than happy to reimburse you accordingly. I will let Mark know that you were very pleased with his work. Thanks again for choosing my company. John Thomas
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Thomas Carpet Cleaners is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 3:30 PM
Tuesday: 8:30 AM - 3:30 PM
Wednesday: 8:30 AM - 3:30 PM
Thursday: 8:30 AM - 3:30 PM
Friday: 8:30 AM - 3:30 PM
Saturday: Closed
Thomas Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Thomas Carpet Cleaners offers free project estimates.
Yes, Thomas Carpet Cleaners offers eco-friendly accreditations.
Yes, Thomas Carpet Cleaners offers a 5% senior discount.
No, Thomas Carpet Cleaners does not offer emergency services.
Yes, Thomas Carpet Cleaners offers warranties.
Thomas Carpet Cleaners offers the following services: Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.