Thomas Carpet & Upholstery Cleaners strives to provide a superior cleaning service delivered with courteous, professional care so that our customers will be confident to recommend our company to their family, friends and neighbors! We respond quickly and professionally to our customer’s needs. Whether you live in Philadelphia, Delaware, Chester or Montgomery Counties, we are able to schedule your cleaning at a time that is convenient.
Business highlights
46 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly
Services we offer
Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.
They are very good to work with, accommodating, and I have been using them since I found them on Angie's list.
Description of Work: They clean my carpet and furniture.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
Hi [removed member name], Thanks for being a loyal customer and for taking the time to write this review. Hope you have a nice Thanksgiving. John Thomas
EARLE B.
10/2014
3.0
ceramic tile
 + -1 more
They didn't do the job as I asked for and promised.
Description of Work: They came out to clean some tile in a bathroom
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$125
Response from Thomas Carpet Cleaners
Hi [member name removed], Sorry that your expectations were not met. I would be glad to talk with you and find out what it was that we did not do as promised. Until now I had thought that everything went fine with the cleaning on September 4. Either give us a call at 610-789-7419 or respond through this email and we will try to redo the job to your satisfaction. Sincerely, John Thomas
Patrick R.
10/2014
5.0
carpet cleaners
 + -1 more
The job went very well. The technician, Steve, was very helpful and professional. I would definitely use them again.
Description of Work: Cleaned two rooms, stairway and hall and scotchguarded all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
Hi (Member name removed), Thanks for using our service and for taking the time to write a nice review. I will let Steve know you appreciated his workmanship. John Thomas
William H.
10/2014
5.0
carpet cleaners
 + -1 more
John answered on the first call and fit us in the next day. Staff was on time, courteous, and did and excellent job. Many small stains and dirt marks are completely gone. Carpets look new and finshied off our home inpovement project just right. Would highly reccomend this service provider and will use them again in the near future.
Description of Work: Steam cleaned and deodorized two large rooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Response from Thomas Carpet Cleaners
Hi (removed member name), Thanks for using our service and writing a nice review. I will give you a 10.00 credit toward next cleaning because I did not think the techs should have charged you for the 4 steps just remind me when you call again. It was a pleasure doing business with you. Thanks, John
Mary T.
10/2014
5.0
carpet cleaners
 + -1 more
Very good job - 2 young men- very professional - got there exactly on time I will recommend to others.
Description of Work: Cleaned and deodorized 4 areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Thomas Carpet Cleaners
Hi [removed member name], Thanks for using our service and for taking the time to write a good review. I will tell Mark and Sean that you appreciated their professionalism. John Thomas
Neha B.
10/2014
5.0
carpet cleaners, house cleaning
 + 0 more
Easy to set up appointment and got the time I wanted on short notice. Technicians arrived about 30 minutes later than the expected time but worked very quickly and carpets looked great!
Description of Work: Cleaned carpet in 2 bedrooms and stairway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$145
Response from Thomas Carpet Cleaners
Hi [member name removed], Thank you for using our service and for taking the time to write a good review. Sorry we were a little late we will do better next time. John Thomas
Marie C.
09/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Steve arrived on time.moved all furniture and replaced all. Did an excellent job!! Would recommend t his company to all!
Description of Work: Cleaned fabric rocker,sofa,family room andflorida room plus stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Thomas Carpet Cleaners
Thanks (Member name removed) for using our service and for taking the time to post this review. I will let Steve know you appreciated his workmanship.
meg S.
06/2014
4.0
carpet cleaners
 + -1 more
Ok, nothing outstanding - nice and professional but not a perfectionist like i am. Of course, I don't expect that as it is rare. It's just that he didn't distinguish himself enough in my eyes to say. " I wouldn't use anyone else". I used them once before and felt the same way. I said above I would use him in future and I might but not necessarily.
Description of Work: cleaned carpets in several rooms
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ANGELA C.
05/2014
5.0
carpet cleaners, house cleaning
 + 0 more
Thomas Carpet Cleaners did a great job with our carpets. They did come a little late (about 15 minutes later than the window they gave), but they called to tell me that they were running on the late side, and it ended up not being a problem at all. The man who did our job was thorough and professional and was done very quickly. Would use them again for sure.
Description of Work: Cleaned our carpets (5 bedrooms, stairs)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$238
Response from Thomas Carpet Cleaners
Hi (member name removed), Thanks for choosing our company to clean your carpets and thanks for writing the good review. I will let the tech, Chris, know he did a good job. Thanks again, John
Kathleen N.
04/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
It was excellent. Steve arrived RIGHT on time. He was extremely pleasant and professional from start to finish. He knew exactly what to do and our carpets (which were so dirty from a lot of renovation we had done recently) and furniture look amazing. I can't believe how clean the carpets are. I recommend these guys without hesitation and they are local and a small business. Book them!
Description of Work: I called Thomas and believe I spoke to owner himself. He told me he would send Steve who had 20 years of experience. I booked them to clean two couches, a chair and several very dirty wool rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Thomas Carpet Cleaners
(Member name removed), Thanks for using my company and thanks for the really good review I will pass the compliments on to Steve. John
Viral S.
04/2014
5.0
carpet cleaners, house cleaning
 + 0 more
I forgot the name of the person who came from Thomas but he did a great job in cleaning our carpet. He came on time and took around four hours to clean two story home with 5+ rooms. He tried his best to remove some stains. Overall the carpet looked really great after the clean. I recommended to a friend and he was happy with their service as well. I would certainly hire them again if I need my carpet cleaned again.
Description of Work: Cleaned carpet for the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Thomas Carpet Cleaners
Hi (removed member name), Thanks for using my company and writing the good review. Thanks for recommending Thomas Carpet Cleaners to your friend. I think the tech's name was Mark, I will pass the compliment to him. John Thomas
Audrey S.
04/2014
5.0
carpet cleaners
 + -1 more
I thought they did an amaZing job! Highly recommend them. There are other carpet cleaners with deals that may be cheaper but these guys made carpet look like new!
Description of Work: Cleaned carpet in 2 bedrooms and small hall and stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218
Response from Thomas Carpet Cleaners
Hi (removed member name), Thanks for choosing my company and for taking the time to write this good review. It is greatly appreciated. John Thomas
David F.
03/2014
5.0
carpet cleaners
 + -1 more
Price was better then deals offered by others.
Description of Work: Cleaned family room and living room, stairs, and 4 upstairs bed rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from Thomas Carpet Cleaners
Hi (Member name removed), Thanks for using my company and writing the good review, it is greatly appreciated. John Thomas
Cathy M.
03/2014
5.0
carpet cleaners
 + -1 more
I couldn't believe how clean he got the carpet; I didn't think it could be done. The price was very reasonable for what he did. They came quickly. I would absolutely use them again.
Description of Work: I used Thomas Carpet Cleaners for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Thomas Carpet Cleaners
(Member name removed), Thanks for choosing my company and for taking the time to give us a good review. John Thomas
Stephen P.
03/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I sent a request for a quote on cleaning our sectional sofa. John Thomas quickly returned an email stating what his quote was for the service. We decided to have Thomas Carpet Cleaning clean our sectional and a appointment was set up. Mark arrived and explained what was going to be done. he was prompt, very efficient and did an excellent job cleaning our sofa. It was amazing how it looked after it dried and we would recommend this company to anyone.
Description of Work: Cleaned and deodorized our sectional sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Thomas Carpet Cleaners
[member name removed], Thanks for using my company and for posting the great review. I will pass your compliments on to Mark. Your business is greatly appreciated. John
Victoria S.
03/2014
5.0
carpet cleaners, floor cleaning
 + 0 more
The carpets came out very nice, the gentleman that came with polite and professional.
Description of Work: Cleaned 3 bedroom carpets in new house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas Carpet Cleaners
[Removed member name], Thank you for using my company and for posting a great review. Your business is greatly appreciated and we hope to be of service in the future. John
Allison G.
02/2014
5.0
carpet cleaners, floor cleaning
 + 0 more
It was fantastic! They were wonderful to communicate with (mostly by email by my preference), provided a fair and reasonable estimate, and removed all spots. They moved small pieces of furniture that we forgot to move, and even left us a bottle of stain remover. We will definitely use them again.
Description of Work: Cleaned heavily stained/spotted beige carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Thomas Carpet Cleaners
[member name removed], Thanks for using our service and for posting this good review. I will let the techs know you appreciated their good work. John
Susan J.
01/2014
5.0
carpet cleaners
 + -1 more
This went great. I had scheduled for one time but found out I had to leave before the job would be finished. I thought I'd have to reschedule to another day, but they juggled their schedule so they could come earlier. Very much appreciated! They did an excellent job, especially on the chairs my young granddaughter sits in when watching TV--the arms and piping were FILTHY. I thought they'd never get clean but they turned out terrific. I was also happy to find someone close to where I lived. Other people (not through Angie's List) who wanted to give me estimates were located in towns I've never even heard of!
Description of Work: Cleaned upholstery on 2 chairs, sectional sofa with 11 cushions, ottoman
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Thomas Carpet Cleaners
[removed member name] Thank you for using my company and thank you for the good review. I am glad we were able to accommodate your schedule. I will let Steve know you appreciated his workmanship. John
gerald F.
01/2014
5.0
carpet cleaners
 + -1 more
I was very impressed by Mark Powell, who cleaned my carpets and area rugs. He was right on time, and took great care in removing stubborn pet stains from my upstairs hallway. He really did a good job with deodorizing my area rugs, and he extracted the water very thoroughly. He is truly a professional member of the Thomas Cleaners team, and I will use this company again. ~Melanie Fisher
Description of Work: The provider cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Thomas Carpet Cleaners
Thank you for using my company and I will let Mark know that you appreciated his professional approach to his work. John
Joan H.
01/2014
5.0
upholstery cleaning
 + -1 more
cleaned 2 sofas from cat vomit. Perfect job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Response from Thomas Carpet Cleaners
Thank you for using my company and thanks for taking the time to write this good review. It is appreciated. John
Deanna D.
01/2014
5.0
carpet cleaners
 + -1 more
Thomas Carpet Cleaners was recommended by a friend. We closed on house am Thomas was able to set an appointment with just a few day notice for the day after settlement. They walked us through the house prior to cleaning to review and potential problem stains. The carpet turned out great, though there were 2 problem areas (probably pet stained on wool carpet) that did not resolve, but that is okay as we understood that was a possibility before they started. When setting up an appointment, we talked about cleaning the tile floors - Thomas cleaners were accommodating on the day of the service - we discussed it on-site, got a quote and decided to have that done also...it was our best decision of the week and the tile floors look great!
Description of Work: Steam cleaned carpets in entire house as well as cleaned and sealed tile floored in kitchen and bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sheldrake M.
11/2013
5.0
carpet cleaners
 + -1 more
This company earned my loyalty last week. They did a great job for us.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Roy S.
10/2013
5.0
carpet cleaners
 + -1 more
Service person called prior to arrival and arrived at scheduled time. Service person pretreated heavily soiled areas thoroughly by hand and then cleaned the entire unit by machine. The cleaner checked inside closets for carpet and cleaned inside closet areas as well (I thought this was a nice touch). When finished, I was asked to inspect the carpet and asked if the cleaning met my expectations. Service person acted very professionally and I would recommend this company to anyone needing carpet cleaning.
Description of Work: Carpet cleaning for condo unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Thomas Carpet Cleaners
[Member Name Removed], Thank you for choosing our company and the good review. I will let the tech, Bob, know of your satisfaction. I hope we can be of service in the future. John
Marjorie F.
10/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Steve was pleasant and professional. Called 15 minutes before arriving and arrived on time, as scheduled. All the cleaning was performed using a large hose connected to their truck -- no mess -- and no need for water or electricity from our house sources. Took about an hour and a half start to finish. The pre-prepared invoice was exactly as discussed by phone when scheduling -- with the Owner! We're very pleased with the result. Our sofa is solid beige and slightly textured; it looks like new now. Took about a day and a half to dry completely. No unpleasant odors. We would definitely recommend Thomas to others.
Description of Work: Thorough cleaning of three-piece sectional sofa + a large ottoman. Cleaned all sides and edges of eleven large cushions, both seats and backs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Thomas Carpet Cleaners
[removed member name], Thanks for using our service and for the nice review. I will let Steve know you appreciated his professionalism. John
Denise D.
10/2013
5.0
carpet cleaners
 + -1 more
When I called Thomas Carpet Cleaners, I immediately was connected to the owner. I did not have to go through any ridiculous prompts, such as push option number 1, etc. I told him exactly what I wanted to have done and also advised him it had been many years since my carpet was last cleaned. I also told him I lived in a mid-rise condo. He told me it would be no problem and the cleaners would know to bring in portable equipment to handle my job. I was given an excellent price and agreed upon a date that would be convenient. The cleaners were right on time. They were cordial, yet extremely professional. We discussed exactly what they would be doing and after that, they set to work. Whatever stain removers they use definitely work! And not only do they work, but the odor is pleasant and not harsh at all. The total job took about 90 minutes. When they called me in, I was totally amazed. My carpet looked gorgeous! My husband and I had been debating about replacing all the carpet, but now there is definitely no need to. There is not one spot left and I can assure you there were many, many spots that had been neglected far too long. Under each piece of furniture they had placed "coasters" as to keep the wood furniture from sitting in damp carpet. I can't say enough about Thomas Carpet Cleaners and I highly recommend them. I will definitely get them back; however, this time I will not wait so long. Please don't hesitate to call Thomas Carpet Cleaners -- you will love them!!
Description of Work: Cleaned the carpet in my living area. My living area includes large living room, dining area, entryway and back hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Thomas Carpet Cleaners
[member name removed], Thank you very much for using our company and taking the time to write such a nice review. I will surely let Chris and Ken know that you thought they ddid a great job. John
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Thomas Carpet Cleaners is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 3:30 PM
Tuesday: 8:30 AM - 3:30 PM
Wednesday: 8:30 AM - 3:30 PM
Thursday: 8:30 AM - 3:30 PM
Friday: 8:30 AM - 3:30 PM
Saturday: Closed
Thomas Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Thomas Carpet Cleaners offers free project estimates.
Yes, Thomas Carpet Cleaners offers eco-friendly accreditations.
Yes, Thomas Carpet Cleaners offers a 5% senior discount.
No, Thomas Carpet Cleaners does not offer emergency services.
Yes, Thomas Carpet Cleaners offers warranties.
Thomas Carpet Cleaners offers the following services: Carpet Cleaning & Upholstery, Pet & Mildew Odor Removal, Scotchgard Protection, Water Damage, Tile, Grout Cleaning & Banquet Facilities.