Services we offer
Reviews
3.56 Reviews
Showing 1-6 of 6 reviews
Alice B.
07/2011
furniture sales
+ -1 moreEven when you think you have purchased the better furniture at Raymour & Flanigan----It's junk Don't buy here
Description of Work: March 18, 2008 purchased bedroom set at Raymour & Flanigan, Exton, PA. Sales person was very nice. No problem on delivery. 3 Years and 4 months later,Our Bed rail started to crack. We called for service. We were told we should have purchased an extended warranty. We were only covered for three years. However they would send someone out on monday to look at it. (7-11-11) The tech would call on saturday before, to confirm. No call. On monday morning July 11, the bed rail broke with me in the bed. One half of our bed was now on the floor. I started calling the store at 8:30-Told to call service center. Could not speak to a person----Just leave a message. I left 3 or 4 messages. I called the store at around 1 pm, and ask if they could connect me directly, to service. They did, to a real person. I was told, our appointment was for the next week July 18th. I explained that the bed was broken & on the floor. They could not send anyone out, before the 18th. My husband made a temporary repair, so we could sleep in the bed.. On the 17th (sun) a tech called to confirm appointment for monday. All he was to do, was inspect the bed, no guarantee they could do any thing. Andre came out, had a camera, but took no pictures. I showed him the pictures I had taken. He said for me to email Connie the pictures.Tech stated that he only saw a bed rail break, when a kid had been jumping on the bed. My 10 pound cat jumped up on the bed, as he said that. I said " Here is the only kid in our house and I don't think he broke the bed. Connie was to call me later with her email address. She called at 5:40 pm left a message "how did your repairs go? Any questions please call" I called and left her a message-"No repairs were made, please call me with your email address, so I may send you the pictures". No return call. So I called again on wednesday. No return call. So I called again on friday and believe it or not Connie answered the phone. Gave me her email. Said they would look at pictures on monday, but didn't think they could do anything. It's monday ---No call. We purchased a solid wood bedroom set, as not to get junk. My husband & I are both thin, no weight issues. Kids are grown and out of the house, for 10 plus years. I do not feel this bed should have broken. $6,200.00 is too much to spend, to have your mattress & box springs on the floor, in 3 years.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$6,200
Newby E.
04/2011
furniture sales
+ -1 moreDespite reading one report giving the store "F" rating, we decided to go ahead. A few days ago, we found the hutch/stand we were looking for. The salesman was professional and courteous. So was the customer service department. The delivery occurred as scheduled, even a few minutes before the scheduled time frame: 12-4pm today. The three delivery guys carried the item up to our dining room per our request. The item was even covered, protecting from heavy rain. One of them offered a handshake, which was accepted by us to conclude the delivery. They even closed our foyer door behind us to exit, to our convenience. They even left a phone message, asking if everything was okay and to call them if we have any concern or questions. So far, we are pleased with the item. More constructive reports are in order to balance that lone, negative report.
Description of Work: The sale was professionally conducted, with purchase of a hutch/cabinet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$525
Keith D.
05/2009
furniture sales
+ -1 moreMy wife wanted to buy some furniture since we remolded our home. She found some items she liked at Raymore so I went along with her decisions. Our salesman Mr Rudisile was extremely nice and helpful. I do know the furniture business fairly well from working for a furniture manufacture for 15 years. I realized that Raymore is not a high end store but was shocked by the poor quality of the stools ordered. This alone was not cause for upset since I just planned to return them. The store would not allow me to return them for any reason. They have a rather lengthily contract you sign when you make a purchase that pretty much excludes them from anything. Thankfully, my wife ordered them and I paid for them so I never did sign the sales contract. I was prepared to take them to the District Justice with my paperwork and file a complaint when right before I did the district manager gave me my money back. My advice is do not sign the sales paperwork it takes away all your rights. In the end rather than spending $276.00 per stool I spent $49.00 per stool at Target for the same parawood (also known as rubber wood) stool. At Raymore they called it ? imported oak? I guess because it has an ?open grain? like oak and most people easily confuse any open grained species of wood as oak. Do your homework you will find many better places to shop with regard to price and quality.
Description of Work: Order stools for our Kitchen and a table and chair set that we later cancled do the the prolems with the stools.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,104
ELIZABETH B.
10/2006
furniture sales
+ -1 moreI found a great set, it was on sale, and they offered a "no interest" sort of deal. The delivery was on time, and the guys were really nice. Something I learned about those "no interest" deals however is that they mark down your credit rating because they go though what's considered "C" or "D" lenders, so if you have "A" credit scores, and you go with a low lender specializing in folks with poor credit--it affects you negatively (I learned all this when I was going for my mortgage). But the store was great.
Description of Work: Purchased a sleeper sofa and love seat. They delivered. I've since moved this sofa set through some really hard spots and it's held up amazingly well. Good sturdy furniture that can really take a beating and still look nice.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
JOAN M.
06/2004
furniture repair
+ -1 moreDELIVERY OF DINING ROOM TABLE AND CHAIRS WITH COMPLETE SETUP. ALSO THEY WERE VERY HELPFUL ON OUR 2ND PURCHASE OF A ROCKER RECLINER ON HOW TO INSTALL IT. THEY WERE VERY COURTEOUS.
Description of Work: DELIVERY AND COMPLETE SETUP OF A DINING TABLE AND CHAIRS. WE ALSO PURCHASED A NEW ROCKER RECLINER AND THEY WERE VERY HELPFUL IN TELLING US HOW TO PUT THE CHAIR TOGETHER. IT WAS DIFFERENT PURCHASES ON DIFFERENT DATES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| punctuality |
Yes, I recommend this pro
$50
Michael W.
02/2004
furniture sales
+ -1 moreTHE DELIVERY OF THE FURNITURE WAS ON TIME. THE MEN WERE POLITE AND HARDWORKING.
Description of Work: I ORDERED LIVING ROOM FURNITURE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
939 OLD YORK RD, Jenkintown, PA 19046
www.raymourflanigan.com/home1.htmLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Furniture Refinishing and Repair,
Mattresses
FAQ
RAYMOUR & FLANIGAN FURNITURE is currently rated 3.5 overall out of 5.
No, RAYMOUR & FLANIGAN FURNITURE does not offer free project estimates.
No, RAYMOUR & FLANIGAN FURNITURE does not offer eco-friendly accreditations.
No, RAYMOUR & FLANIGAN FURNITURE does not offer a senior discount.
No, RAYMOUR & FLANIGAN FURNITURE does not offer emergency services.
No, RAYMOUR & FLANIGAN FURNITURE does not offer warranties.
RAYMOUR & FLANIGAN FURNITURE offers the following services: FURNITURE AND MATTRESS SALES.
Contact information
939 OLD YORK RD, Jenkintown, PA 19046
www.raymourflanigan.com/home1.htm