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Nationwide Security & Protection

Smart Home System Install or Service, Alarm or Security System Installation, Alarm or Security System Repair,

About us

We are a local alarm company who specialize in providing comprehensive security solutions for residential and commercial properties. Our primary focus is safeguarding homes and businesses against various threats, including burglary, fire, and medical emergencies. We offer a wide range of services, which typically include the installation, maintenance, and monitoring of alarm systems, as well as the integration of advanced technologies such as surveillance cameras, access control systems, and home automation. Our goal is to ensure the safety and peace of mind of our customers by delivering reliable and effective security solutions tailored to their specific needs. As a local company we have a more profound commitment to customer satisfaction. We rely heavily on our reputation within the community and strive to provide exceptional service to maintain and grow our customer base. We are willing to go the extra mile to ensure that you are satisfied with our services and that you feel secure in your home or business.

Business highlights

Emergency services offered
70 years of experience

Services we offer

No contract sign ups. Affordable monitoring & safety solutions.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
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1
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Showing 1-1 of 1 reviews
Andrew R.
Aug 2017
1.0
They are completely unresponsive. The phone is never answered directly and messages to their answering service are not returned. Electronic messages through their web site similarly don't get a response. They don't seem to have email or are not publicizing the address. My insurance company tried to contact Nationwide directly, their calls were not returned. I couldn't get any response through the answering service or electronically through the web site over a period of 3 weeks and subsequently I lost my insurance discount. They don't respond at all, even to tell me that they can't provide what I am asking for or acknowledge that I am trying to contact them. The owner of the company (someone who likes to be called "Uncle Harry") doesn't seem to understand customer service and seemed very "confused" the last time I did speak to him (over 4 years ago). Perhaps he would be more responsive if I was buying a new system or otherwise spending additional money - I really don't know.
Response from Nationwide Security & Protection
"Dear Mr. [Member Name Removed], Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced while trying to reach us. Your experience does not reflect the high standards of service we strive to provide. We understand how important timely communication is, and we regret that we fell short in this instance. We have made significant changes to our communication processes and have implemented changes to ensure that all phone calls, messages, and emails are responded to promptly. That includes emails and text messages to all our service technicians when any call comes in to the answering service. We value all our customers equally, whether they are seeking new services or need support with existing ones. Please know that your feedback is crucial in helping us improve."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Nationwide Security & Protection is currently rated 1.0 overall out of 5.

Nationwide Security & Protection accepts the following forms of payment: CreditCard

Yes, Nationwide Security & Protection offers free project estimates.

No, Nationwide Security & Protection does not offer eco-friendly accreditations.

No, Nationwide Security & Protection does not offer a senior discount.

Yes, Nationwide Security & Protection offers emergency services.

No, Nationwide Security & Protection does not offer warranties.