**2014 & 2015 Super Service Award Winner** CTS Electric provides a wide range of electrical services including Generator Installation Services, Residential and Commercial Electrical Services, Electrical diagnostics for commercial and residential properties in the Chester County and suburban Philadelphia areas. We provide personalized service tailored to the needs of each customer.
We appreciate your interest and look forward to earning your business.
If you don’t see what you are looking for here, contact us. We will be happy to answer any of your questions.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial - Electrical Service Upgrades & Installation Generator installation for home and business. Authorized service dealer for Briggs and Stratton, GE, Milbank and Generac.
The electrician was courteous, prompt, & knowledgeable. He clearly explained everything he was doing and answered all my questions to my satisfaction. he was clean and neat and did a great job. This was the second job CTS electric did for me and I was satisfied with both. They do a good job without overcharging. I highly recommend them.
Description of Work: Installed 2 closet LED lights & 1 bathroom LED light. Replaced kitchen receptacle with new GFCI receptacle. Reinstalled a light fixture in powder room to fit flush against the wall. Provided the LED light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Response from CTS Electric
Thank you for your detailed review of our work. We appreciate you taking the time to share your experience. We are most grateful!
Joseph F.
03/2018
5.0
electrician
 + -1 more
The technician was prompt and courteous and found and and repaired the issue very quickly. He had all the equipment and parts needed in his truck. He cleaned the area very thoroughly before leaving.
Description of Work: Trouble shoot and repair an electrical outage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CTS Electric
Thanks for your review of our work. We are grateful for your time and patronage.
Ann R.
02/2018
5.0
electrician
 + -1 more
The electrician, Ben, was thorough and took time to explain what he was doing. My Whole House Fan was making a funny noise, and he was able to resolve this issue. He was also very considerate of my home and family while he was here.
Description of Work: CTS Electric serviced my Whole House Fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from CTS Electric
so happy you are pleased with the work Ben did on your whole house fan. Thank you for taking the time to review our work.
William M.
02/2018
5.0
electrician
 + -1 more
We are extremely satisfied with the work CTSelectric provided. Their work was of high quality, fairly priced and CLEAN. We trust and highly recommend CTSelectric would have them back again.
Description of Work: Installed a new electrical house service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from CTS Electric
Thank you for taking the time to review our work. We're so happy you are pleased.
Barbara H.
09/2017
5.0
electrician, lighting
 + 0 more
Fine. The trouble was finally determined as a hidden switch in an enclosed wall. The work was then speedily completed with new circuit. We will also be having the ballast replaced in a faulty light fixture . All of the work was completed professionally in an exceptionally respectful, friendly manner . We will be calling CTS Electric again, for sure !
Description of Work: Troubleshoot for power outage in laundry room and powder room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Response from CTS Electric
thank you again for your feedback. It is helpful and we appreciate you sharing it.
Description of Work: CTS replaced old landscape lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from CTS Electric
Thanks for taking the time to review our work. So glad you are pleased.
Kathleen M.
05/2017
5.0
electrician, generator service
 + 0 more
They are very friendly and all of the workers seem very competent. I think they do a good job and they always try and get out as soon as they can.
Description of Work: They did a tune up on a generator that they installed.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CTS Electric
Thanks [Member Name Removed]!
Sam L.
05/2017
5.0
electrician
 + -1 more
I called two electricians from Angie and the other one got back to me first and got the small job. I wanted to say, however, that the woman who returned my call was extremely pleasant and interested in our problem and represented her company well.
Description of Work: none
Rating Category
Rating out of 5
Response from CTS Electric
Thanks for your review and kind words. Here is to the next opportunity!
Gary S.
05/2017
5.0
electrician
 + -1 more
The electrician who came was prompt, courteous, and professional. All work was done to our satisfaction. Definitely using CTS Electric again, and would recommend them.
Description of Work: Fixed receptacles, installed attic fan wiring, installed fan controls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CTS Electric
Thanks for taking the time to review our work. We are so happy to hear you're pleased with our work.
Mike C.
12/2016
5.0
electrician, ceiling fans
 + 0 more
I highly recommend CTS Electric. Carl his wife and his staff are A+. They are very friendly, courteous and do a great job. I will be using them for all my electric needs going forward.
Description of Work: 20 foot ceiling fan installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from CTS Electric
Thanks [Member Name Removed] for the kind review! We appreciate you taking the time to share our work performance with others.
John G.
12/2016
5.0
electrician
 + -1 more
Carl showed up on time, as promised, the following morning and we walked through the problem. He was able to quickly diagnose the problem and the repair was completed in a timely manner. Very positive experience - both the phone call to arrange service, and the service call itself. Compared to other electricians who have impersonal answering machines or answering services, and then often do not return phone calls - these folks are great. Will definitely use again.
Description of Work: Had a problem with outside outlets that I could not diagnose and repair. Called and was able to arrange a service call for the following morning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from CTS Electric
Thanks very much for your review of our work.
Chris E.
11/2016
5.0
electrician, lighting
 + 0 more
Work was done quickly, fantastic quality, very happy with customer service.
Description of Work: Exterior up lighting, new lamp post and recessed lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from CTS Electric
Thank you for the review of our work. We appreciate your taking the time do offer feedback.
DR JOHN F.
03/2016
5.0
electrician, lighting
 + 0 more
It went superbly. Carl is a consummate professional. He showed up when he said he would, did great work, and finished the job very quickly. Any time I have an electrical need I am going to use CTS.
Description of Work: Reinstalled a brass outdoor lamp that had become detached from a brick wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from CTS Electric
Thank you for taking the time to review our work. We are happy your fixture is back and ready to provide the light needed.
Kimberly C.
01/2016
5.0
electrician, lighting
 + 0 more
Carl and his associate Ben performed the work. Karen and Carl answered many of my questions beforehand. Carl was courteous, professional, and very informative.
Description of Work: Installed a 4 prong outlet for a new stove and checked out a front porch light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$226
Response from CTS Electric
Thanks [Member Name Removed] for the review and the feedback about our work. We are grateful.
Carol G.
01/2016
5.0
electrician
 + -1 more
They were amazing. I worked with Carl and his wife Karen. They explained everything fully, were very kind, compassionate, and professional. I would not hesitate to use them again in the future
Description of Work: Electrical
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CTS Electric
Thanks so much [Member Name Removed] for your review and the kind words. We are grateful.
John L.
07/2015
5.0
electrician, lighting
 + 0 more
Although house was built in 2001, electricians encountered unexpected construction quirks and consequently had to use a great deal of imagination and expend quite a lot of time. They took this all in stride w/out complaint. What most amazed me was that they stuck exactly to the estimated cost. The estimate was provided quickly and was very reasonable. Fan installation was priced 1/3 to 1/4 of what Amazon was quoting.. Work was also scheduled quickly. Installer arrived early. I was allowed to pay on CTS's website after the crew had left.. All communication was clear and conscientious. Fan and its light work beautifully
Description of Work: Placed an unswitched outlet in dinning room ceiling and installed my fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from CTS Electric
Thanks [Member's name removed] for your review and for appreciating the work we completed. It was a tough job but we were up to the challenge of figuring out the best solution. Enjoy the fan.
Mark S.
05/2015
5.0
electrician, lighting
 + 0 more
Excellent all around. Carl was prompt, professional and worked well with our varied and changing ideas. He quickly provided a detailed estimate, and scheduled the work promptly. The main onsite worker, Michael, was also prompt and professional, and really worked hard that day. He found a clever way to run wiring that did not involve putting holes in decorated drywall, meaning the job was much less intrusive to our finished basement. The work is excellent, and we enjoy it every single day. *Update - an LED light failed in March 2015. I'm not familiar with the new lights, and called Carl. He came very soon after to check it out, personally replaced the light that had failed manufacturer's warranty, and gave me a lesson in changing and checking the new lights. All at no cost! The original work was excellent, and CTS Electric's commitment to ongoing support and satisfaction is exceptional.
Description of Work: Installed Microwave over range, and ran new wiring to basement patch panel Removed 3 incadescent recessed lights in kitchen, replaced these with LED recessed and installed 2 extra ones. Replaced outdoor outlet with up-to code safety outlet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from CTS Electric
Thanks for the kind words and the detailed explanation of our work. We appreciate it very much.
Nagakiran M.
12/2014
5.0
electrician, lighting
 + 0 more
Both jobs are very well done. Neat and clean professional work. LED lighting is fantastic, they understood my requests for the type and color of lighting. Same with the baseboard heater installation - clearly understood my requirement and gave me guidance to choose the right one for our house.
Description of Work: Baseboard heaters and Recess lighting in the family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CTS Electric
Thank you Naga for your review. It has been our pleasure to do these projects for you. Wishing you a Happy 2015!
Joe F.
12/2014
2.0
electrician
 + -1 more
When I scheduled the installation I was quoted a price of $125.00. The fan was in the bedroom which has 14' ceiling, so when the guys came they did not have a latter long enough so I let them use my 12' latter. They were replacing an existing ceiling fan with a brand new Casa Blanca "out of the box" (no light kit), so this was not a complex install. They did seem to have a lot of trouble getting it balanced and it still wobbles on high, but overall I was satisfied with the installation. The problem is I was billed $432.00 after being quoted $125.00. I was told this was due to the ceiling height and the fact that it was not a flush mount. I will not use this company in the future.
Description of Work: Installed a ceiling fan.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$432
Response from CTS Electric
[Member name removed] this is not completely true. When you called to schedule the work, what you were told was that replacing a ceiling fan on a standard 8' ceiling where there was already a ceiling fan would be $125.00. You never mentioned the room being a different height than 8'. When we heard your dispute the price was reduced from $432 to $350. because our tech's should have called the office to alert us to the scope of work being different than you conveyed to us. We then would have told you of the change in price, giving you the option to not proceed. This work took longer than 3 hrs for two tech's. The ceiling fan was not a flush mount it was a pendant mount which took time to handle the balancing of the fan. To date the client has NOT paid any money toward the amount due. When the invoice was sent, I didn't know there was not a communication with you about the change in price. You'll note there was a prompt response to your concerns and a reduction in the price. Again had we known we could have brought the scaffolding we use for these jobs and been out in 90 min. We also did another job for you back in the fall and you were very happy with that work, per your email. Respectfully disagree with you on this one and and we're reminded how vital honest communication is among all parties
dan B.
10/2014
1.0
electrician, lighting
 + 0 more
It didn't go well. After feeling violated, i sent them on their way.
Description of Work: The provider was coming out to install a motion detector light on my home. They were 2 hours late for the appointment. The two workers that arrived were waiting for their boss to give me a quote. after about 15 minutes waiting for their boss, they told me he was running later than expected. I asked if he had a ballpark quote and they said $460. WOW. They claimed the job would take 4 hours. all they had to do was mount a light on the exterior and run wire from the attic, fish it over to a switch and done. That work takes no more than 1 hour for someone who is efficient. after telling them they were crazy, they called their boss and he went down to $350. I sent them away. On the 460 quote, it was $65 per hour x 4 hours, roughly leaving $200 for 40 feet of wire and a junction box. Beware of this company.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$460
Response from CTS Electric
This was an unfortunate situation all around. We apologized to Mr. [removed member name] when we spoke on the phone yesterday morning. Our first appointment became more complicated than we ever imagined. Unfortunately with electrical (as well as plumbing work) you just don't know what you'll uncover once the walls are opened. We were unable to leave our first clients home so that we could be on time for our scheduled appointment with Mr. [removed member name]. The project was NEVER estimated. Mr. [removed member name] didn't ask for an estimate when he called to originally schedule the work. We do provide free estimates. When we arrive at the home, we evaluated the work to be completed and the homeowner asked for a ball park of costs. The job required fishing the wire down from the attic into the garage walls and then from the attic space back to where the switch was to be located in the garage. We estimated this to be 4 hrs of labor for two associates and materials. Mr. [removed member name] told us the price he was willing to pay. It was not close to our estimated work and we agreed to part ways.
Lindsay K.
08/2014
5.0
electrician
 + -1 more
We have nothing but wonderful things to say about CTS--here are some of them! 1. They were able to get right to work (we were under the gun to finish the work so we could open up shop!) 2. They always got right back to us if we had a question 3. They communicated directly with our other contractors and helped resolve issues as they arose 4. They were courteous at all times, despite our CONSTANT stream of questions and calls 5. They stuck to their timeline, and were reassuring throughout the entire process 6. They were respectful of our space and cleaned up all work-related materials after the job was done 7. They oversaw every inspection thoroughly Two thumbs up for CTS!!!
Description of Work: Installed outlets, ran wires, moved boxes, installed switches, etc...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from CTS Electric
Wow, thank you [member name removed] for the details in your review. We wish you every success in your music studios.
donna H.
08/2014
5.0
electrician
 + -1 more
Carl was super professional,knowledgeable and courteous and accommodated my busy schedule
Description of Work: Repaired outside outlets in front
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CTS Electric
[removed member name], thank you for your review of our work and of course for your patronage. I'm so happy you are pleased.
Matthew G.
07/2014
5.0
electrician, lighting
 + 0 more
CTS did a great job - they were able to get out within a week, and since we had already done some of the work (installing the boxes and pulling some wire) they gave us a credit off of our final invoice. The electrician was professional and friendly, and he worked quickly without compromising quality.
Description of Work: Installed two ceiling light fixtures, including wiring and boxes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from CTS Electric
So happy you're pleased w the work. Thanks for the business and taking time to review our work.
elena D.
03/2014
5.0
electrician, lighting
 + 0 more
They were good. I would use them again.
Description of Work: Three people came out from CTS Electric. They were very good and very reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CTS Electric
[removed member name], thanks for taking the time to write a review for our work. We appreciate your business!
Marie R.
03/2014
5.0
electrician
 + -1 more
When we moved into our house we felt that the cable connections needed to be moved to a location that worked better for our furniture. Rather than run the cable under the carpet or along the baseboard we wanted a professional electrician to move the outlets and add power outlets behind the TV. When I contacted CTS I was happy to actually speak to someone at the company and not get another call service. I felt that the person who answered the phone (Karen) really cared about the project. Carl gave us an estimate the same day and the work was done at the end of the week. The workers were knowledgeable and professional. Everything works! Great to work with.
Description of Work: Added outlets for power and cable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from CTS Electric
Thanks so much for your continued patronage of CTS Electric. We wish you many happy years in your new home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Generator,
Landscaping - Lighting,
Ceiling Fans,
Phone Wiring
FAQ
CTS Electric is currently rated 4.9 overall out of 5.
CTS Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CTS Electric offers free project estimates.
Yes, CTS Electric offers eco-friendly accreditations.
No, CTS Electric does not offer a senior discount.
Yes, CTS Electric offers emergency services.
No, CTS Electric does not offer warranties.
CTS Electric offers the following services: Residential & Commercial - Electrical Service Upgrades & Installation Generator installation for home and business. Authorized service dealer for Briggs and Stratton, GE, Milbank and Generac.