Bear Service LLC

These guys know their stuff, are punctual and courteous. My highest recommendation!

James was prompt, personable and professional. I would recommend him. Thoroughly explained everything .

Very professional, knowledgeable, prompt, communicated readily. I will use them again if needed.

GREAT JOB, ON TIME, QUICK, PROFESSIONAL., PLEASED WITH SERVICE, REASONABLE, ED, PARKESBURG

The company contacted us super fast. He listened to us in full and didn't jump to conclusions as to what the issue was like some people do. He even helped us make sure it wasn't covered under warranty to try and save us money. The tech arrived exactly as scheduled and worked quickly and cleanly. I would use them again if another appliance breaks.

Very courteous, on time, and explain what is happening in detail. Ben needed to order a part which came in within hours. And he returned the next day to complete the job. I would recommend!

Ben was fantastic, polite, friendly, and efficient. He gave me several options on how to resolve the issue. He explained his process and ensured that the issue was resolved before leaving. Absolutely would recommend.

They are courteous and respectful. They called to let me know they were on the way. They cleaned up after the work was done

They were prompt and fair.

James came right away despite the heavy snowfall. Very knowledgeable

James came out to our place in a snowstorm (since he was around), and was in and out in 10 minutes. Very professional, and showed me what the problem was in case it happened again.

Definitely a 5 star company. They contacted me within 5 minutes of putting in the request.

James ordered the part for our Miele and when it arrived discovered there was an additional problem. He agreed to defer our service call until we could order a new dishwasher which he would then install. He was very professional

Bear Service provided prompt, accurate service at a reasonable price to fix my LG clothes washer. I wouldn't hesitate to use them again.

Friendly and reasonable.

Thorough, respectful, and most importantly fixed the problem.

James was the best after determining the problem he came back with the part on a Friday night repaired it and my wife had her dryer back for the weekend she' happy so I'm happy

Quick response to my situation. Nice serviceman. Explained what he was doing.

Prompt, courteous and efficient.

The only downside was a misdiagnosis on which part was needed. So a 2nd part needed to be ordered thus creating a longer resolution time. All’s good now though - thank you.

Great service. Very willing to adjust to my schedule. Technician very knowledgeable and courteous. Correctly diagnosed and fixed the problem promptly. Certainly recommend to others with appliance issues.

On time. Left area clean. Showed concern in doing it right.

In time of dire need for my dryer to be repaired, This company came through and saved my sanity. On a less than three year old Samsung top of line dryer, which I have a 5 year extended warranty on through "Gerhards", the heating element went. It took 4 days for Gerhards to send a repair person who determined it was the heating element and didn't come with a part. He than said it would take a week to get the part and have it installed. To keep my sanity, I called Bear Service who picked up the part and installed it the same day! Lesson learned!!!!

Mr. McFarlane, Jr. completed my repair and I was very happy with his service, I would happily recommend him to anyone and will contact him for any future repair needs.