PuroSystems Inc

Description of Work: They performed remediation on flooding from a pipe burst. They brought in day laborers who only stayed an hour a day while the owner claimed they worked all day. They refused to move furniture off a wet carpet for 8 days thereby ruining all the furniture in that room. They threw a metal bed frame on our relatively new hardwood and stacked boxes on it gouging 18 boards in our floor. They also ripped off covers on our office chair legs for no reason so that it had to be discarded. Our insurance company refused to cover their damage even though the insurance company hired them. We called several times and complained and could never speak to the owner and she never returned our calls. Our only recourse is to call our lawyer. They had one staff member who was very qualified and helped us a lot but only after the damage was done. They ruined furniture and perfect flooring in a large room. They claim their staff is certified but the staff admitted to being day laborers. We definite recommend avoiding this company all together.

Description of Work: Puroclean of Cranberry's owner, Tom Hemer was hired to remediate mold due to excessive water damage from pipe break within our home. Allstate Ins Agent had personally recommended his services and very unfortunately we believed Tom Hemer's "Professional Assurances" that his method of puncturing holes into the plaster, ratherthan total removal would be sufficient towards mold remediation. After several months was clearly obvious the cleaners and "air purification" process that Mr Hemer insisted were properly done, in actuallity had only cross-contaminated interior spaces and produced even more mold problems because of time delay without corrective efforts being forthcoming from Puroclean of Cranberry!