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HOME DEPOT

Doors, Carpet Sales and Installation, Roofing,

About us

USES SUBS FOR INSTALLATIONS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES.

Services we offer

SALES/INSTALLATION OF CARPET AND FLOORING, KITCHEN & BATHROOM CABINETS, AND DOORS.

Amenities

Senior Discount

no



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
41%
3
7%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 27 reviews

John A.
09/2017
5.0
fencing
  + -1 more
They replaced an entire fence. They come out and inspect the job and then pick a sub contractor. I didn't really know who was going to be doing the work and had to dig in on my own to find out who was actually going to do the work.
Description of Work: New Fence.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,300

Stephen S.
02/2016
4.0
garage doors
  + -1 more
I had a good experience with them. He was super efficient. He was in and out in about two hours. It was good. It was more expensive. We never had any problem with it. He must have done hundreds of them because he knew where every bolt and tools he has in his hand. Everything is working well. He was good with his punctuality. They did the paperwork at the store.
Description of Work: I have used Home Depot for the garage door. He took the other one completely apart and replaced it with all new stuff. He replaced the frame, the hardware and the new door.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Patricia W.
08/2013
4.0
doors
  + -1 more
My husband and I were told that he did not have the correct Veterans ID. The correct ID that HD accepts (and you wouldn't know this until you asked at the checkout counter) is a VA issued card that indicates the veteran is "service connected". The term "service connected" is usually attributed to veterans with disabilities that qualify for specialty medical care and other VA benefits. I'm wondering how many disabled veterans would be shopping at Home Depot for home project supplies. It seems to me HD has found a work-around to avoid extending the discount. HD should either clear up the confusion about it's veterans discount policy or discontinue it. Just to be clear, we did not make the purchase of $240. It was a bit embarrassing to have to wade through the HD Veterans discount policy at the checkout counter with other shoppers and staff listening in.
Description of Work: Provider would not honor a Veterans discount on a sizable purchase. I have checked on other blogs and found that there are numerous discrepancies with HD's military/veteran discount policies both in practice and interpretation. It seems to me that HD wants to have the public recognition of extending veterans discounts without actually honoring their own policy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$240

Nancy H.
04/2009
5.0
appliance sales
  + -1 more
They were fine and the sales clerk we spoke with seemed to know what they were talking about. The refrigerator is what they said it was in terms of the features and we have had no problems with it.
Description of Work: We bought our refrigerator from Home Depot. They picked up the old refrigerator and delivered the new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert D.
07/2008
4.0
water heater repair
  + -1 more
We found our water heater leaking on a Sunday night, so I called Monday morning to find someone to replace it. Home Depot was the cheapest of the three contractors I called by at least $150, so I went with them. A GE 40-gallon tank cost $772 with the installation. The order was placed and paid for over the phone. It took me a while to talk to a few contractors and figure things out, so it was late Monday by the time I made up my mind to go with them. But even calling them back around 9:00 PM they were able to schedule someone to come out the next morning, giving me an 8 AM to 12 PM window. A plumber showed up around 10:30 AM from P & L Plumbing. He examined my old tank and when I mentioned there was still some leaking occurring, he took a look at the pipes going to and from it and told me the shut-off valves were probably leaking. It cost another $130 to replace those ($65 each), which he did first. Not a bad job but he did drip several streaks of welding compound on the pipes. Not a big deal but it doesn't look so pretty. He also had to re-weld some joints a few times before there wasn't any leaking (he claimed he had never had leaks before). He then removed the old tank and did a decent job getting it up my basement stairs (which lead to the kitchen) and out the back door without really scratching anything. Same with hauling in the new one. He installed the new one and turned on the water, and started cleaning up. After a few minutes I noticed some water coming out of the pipe intake area of the tank. He tried to tighten it a few times (he seemed understandably reluctant to have to replace the tank), but eventually he was forced to get a new tank. He called in for a new one, and someone showed up with it and they both installed it without any problems. The new one worked fine. The whole process took around 4 hours. The one major issue I had was that when the plumber showed up he told me there was a $70 permit fee for my area plus a $20 processing fee. Home Depot, when I first called to inquire about price, told me there was no permit fee for my area. So I called them after the plumber hit me with that news (he patiently waited), and they said their system wasn't updated for all areas yet, so mine must not have come up. My problem was that they told me there was no fee, not that they didn't know. I had to talk to a supervisor and basically threaten never to use Home Depot again and to give them a bad review here if they didn't pay the fee for me, as I thought they should since they misled me. I picked them based on price, but with that fee their price wasn't much better than the local contractors, who I'm sure included the permit fee in their estimates. Thankfully they relented so I can give them a good review here...I appreciate good customer service. The only other comment I have is the plumber, who was friendly, didn't seem too concerned about cleaning up some of the mess he made (like the puddles of water on the floor).
Description of Work: Installed a new water heater tank and removed the old one. Also installed 2 new ball valves for the pipes leading to and from the tank.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Scott M.
10/2007
4.0
equipment rentals
  + -1 more
The washer performed well, but was in need of some minor maintenance (rubber foot was missing). The Home Depot associate gave me instructions on how to operate the washer, but there were no instructions on how to use detergent (I also forgot to ask).
Description of Work: I rented a power washer for 1/2 day.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0

$60

Heather A.
10/2005
3.0
replacement windows
  + -1 more
THEY COME WITH A LIFETIME WARRANTY, WHICH IS TRANSFERRABLE TO ANY SUBSEQUENT OWNERS, AND A BREAKAGE WARRANTY (NON-TRANSFERRABLE, BUT HEY, IF A KID THROWS A BASEBALL THROUGH YOUR WINDOW, YOU'RE COVERED), SO MAYBE IT WAS WORTH IT. BUT WE HAD SOME ISSUES. THE WORK IS ALL SUB-CONTRACTED, SO MY EXPERIENCE MAY NOT BE INDICATIVE OF YOUR EXPERIENCE. I DO KNOW THAT OUR GUY (HABIB) WORKED VERY HARD (ABOUT 8 HOURS TO INSTALL) AND GOT PAID VERY LITTLE ($500, IF YOU BELIEVE HIM) BUT THE QUALITY IS NOT PERFECT. WE HAD TO CALL THE PROJECT MANAGER TO GET HIM TO PROPERLY INSULATE THE WINDOWS AND HE HAD TO COME BACK TWICE TO CAULK THE MOLDING. THE MOLDING STILL BOTHERS ME; IT WASN'T PROPERLY CUT SO THE CORNERS HAVE GAPS. ALSO THE PROJECT MANAGER, STAN, WAS AWFUL ENOUGH TO MAKE ME NEVER USE THEM AGAIN OR RECOMMEND THEM TO ANYONE. HE INITIALLY REFUSED TO HELP US WITH THE CAULKING ISSUE (I HADN'T NOTICED THE TOP OF THE MOLDING WASN'T CAULKED UNTIL I WENT TO PAINT) AND ONLY ACQUISED AFTER AN HOUR ARGUMENT.
Description of Work: INSTALL 2 LARGE WINDOWS (BROKEN INTO 3 PANES EACH WHICH CAME MOLDED TOGETHER-- 56X107 IS THE APPROXMIATE OVERALL SIZE OF THE WINDOWS). THEY WERE A LOW-E ARGON FANCY SHMANCY KIND. THIS INCLUDED REMOVAL OF THE OLD POSTS AND MOLDING AND SUPPOSEDLY GOOD CLEAN-UP (BUT THEY DIDN'T CLEAN THE WINDOWS OR VACUUM)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$4,800

Heather A.
10/2005
3.0
carpet installation
  + -1 more
IT STARTED OUT REALLY WELL- THE SALES GUY WAS VERY HELPFUL AND TOOK US TO A CARPET THAT WOULD WORK PERFECTLY FOR US AND PROVIDED US SEVERAL SAMPLE COLORS. THE MEASURING GUY WAS PROMPT AND POLITE, ALTHOUGH HE ESTIMATED SEVERAL YARDS MORE THAN ANYONE ELSE WE GOT BIDS FROM. THE PROBLEM WAS THAT THE NUMBER WE GOT FROM THE SALES GUY ($900) WAS JUST MULTIPLYING THE DIMENSIONS OF THE ROOM AND ASSUMED THAT EVERYTHING WAS INCLUDED, SO THE ACTUAL ESTIMATE CAME OUT TO OVER TWICE AS MUCH. IT WAS SHOCKING BECAUSE WHY DOESN'T THE SALESPERSON KNOW THAT 1) YOU NEED MORE CARPET THAN ACTUALLY JUST MULTIPLYING THE LENGTH BY THE WIDTH OF THE ROOM; AND 2) NOT EVERYTHING WAS INCLUDED EVEN THOUGH THAT IS WHAT THEY CLAIM. THERE WERE A LOT OF HIDDEN COSTS THAT MADE UP FOR THEIR SEEMINGLY LOWER CARPET PRICES. AND BECAUSE THEY USE SUB-CONTRACTORS AND NOT IN-HOUSE WORKERS, I FOUND IT MORE DIFFICULT TO TRUST THE PEOPLE DOING THE WORK.
Description of Work: ESTIMATE ON INSTALLATION OF APPROXIMATELY 50 SQUARE YARDS OF CARPET.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$900

01/2005
1.0
roofing
  + -1 more
HOME DEPOT USES SUBCONTRACTORS. BY THE TIME THEY FINISHED, I HAD MORE LEAKS THAN WHEN THEY STARTED. I'VE BEEN WORKING WITH THEM FOR TWO YEARS TO TRY AND GET EVERYTHING RESOLVED AND IT HAS BEEN AN ONGOING MESS. THEY ARE GOING TO HAVE TO REPAINT 4 ROOMS BECAUSE EVERYTHING IS SUCH A MESS. IT WAS A REALLY BAD EXPERIENCE AND I WOULD NOT USE THEIR CONTRACTORS AGAIN.
Description of Work: THEY REPLACED A ROOF AND GUTTERS.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$8,000

JACK T.
06/2004
4.0
replacement windows, doors
  + 0 more
THE CONTRACTOR WAS ON TIME, COURTEOUS AND VERY NEAT. I FOUND THE PRICING TO BE SOMEWHAT REASONABLE. THAT IS WHY I CHOSE THE HOME DEPOT.
Description of Work: I HAD REPLACEMENT WINDOWS INSTALLED AND ALSO A NEW FRONT DOOR INSTALLED WITH ALL TRIM WORK.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

06/2004
5.0
ceramic tile
  + -1 more
NOT A VERY BIG KITCHEN. I WAS VERY MUCH SATISFIED WITH THE JOB AND THE WORKERS.
Description of Work: TILED KITCHEN FLOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$525

06/2004
5.0
carpet installation
  + -1 more
I WAS VERY MUCH SATISFIED WITH THE INSTALLATION AND THE PRICE OF THE CARPET. I HIGHLY RECOMMEND.
Description of Work: HAD CARPET INSTALLED IN BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,725

LINDA G.
06/2004
4.0
equipment rentals
  + -1 more
I RENTED A TILE CUTTING SAW, AND ALTHOUGH THEIR PRICES WERE CHEAPER THAN EVERYONE ELSE THE SAW I RENTED WAS NOT A VERY GOOD ONE. I WAS NOT VERY HAPPY WITH THE PRODUCT.
Description of Work: I RENTED A TILE SAW.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$35

ANITA K.
06/2004
4.0
fencing
  + -1 more
SALESMAN WAS VERY HELPFUL. HELPED US PICK OUT WOOD AND LOAD. SATISFIED WITH SERVICE.
Description of Work: PURCHASED WOOD & NAILS ETC. FOR FENCE. ACCESSORIES FOR PUTTING UP FENCE.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0

Yes, I recommend this pro
$1,200

06/2004
5.0
doors
  + -1 more
PURCHASED A NEW STORM DOOR AND HAD IT INSTALLED. JOE CAME OUT AND INSTALLED MY NEW DOOR IN NO TIME FLAT. THE WORK WAS SATISFACTORY AND HE WAS VERY PLEASANT TO DEAL WITH.
Description of Work: PURCHASED A NEW STORM DOOR AND HAD IT INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2004
5.0
doors
  + -1 more
OVERALL; THE EXPERIENCE WAS WONDERFUL. THIS WAS A GREAT PRICE. I WAS VERY PLEASED WITH THE WORKERS AND THEIR PROMPTNESS.
Description of Work: FRONT STORM DOOR AND EXTERIOR FRENCH DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$934

JUDY G.
06/2004
4.0
flooring contractor
  + -1 more
I HAD THE OLD FLOOR TAKEN UP AND A NEW TILE FLOOR LAID. HAPPY WITH THE JOB.
Description of Work: NEW KITCHEN FLOOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$778

06/2004
5.0
carpet installation
  + -1 more
I GOT WALL TO WALL CARPET FOR A GREAT PRICE. THE GUYS WHO CAME OUT WERE GREAT. THEY FINISHED THE JOB IN ONE DAY. I WAS HAPPY WITH IT. I RECOMMENDED HOME DEPOT TO A FRIEND OF MINE.
Description of Work: CARPET IN THE BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

GAIL C.
06/2004
5.0
carpet installation
  + -1 more
INSTALLATION WAS FAST AND EASILY DONE WITHOUT A MESS. WORKER WAS VERY POLITE AND PROFESSIONAL.
Description of Work: BOUGHT AND HAD A FRONT DOOR AND STORM DOOR INSTALLED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

KIM B.
06/2004
5.0
woodworking
  + -1 more
CABINETS WERE DELIVERED ON TIME AND INSTALLED IN A TIMELY MANNER. THE WORKERS KEPT THE AREA CLEAN AND WERE VERY ACCURATE WITH THEIR WORK.
Description of Work: BOUGHT AND HAD KITCHEN CABINETS INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

ARIANNA C.
06/2004
2.0
doors
  + -1 more
INSTALLERS WERE LATE AND NOT ALL TOO PROFESSIONAL. DOOR WAS NOT INSTALLED WELL, INEFFICIENT, OVERALL POOR WORKMANSHIP, AND PRICES WERE UNREASONABLE. I WOULD NOT USE AGAIN FOR SAME TASK.
Description of Work: INSTALLED NEW BACK DOOR.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$280

06/2004
4.0
carpet installation
  + -1 more
THE INSTALLER WAS ON TIME AND CALLED BEFORE HE CAME TO THE HOUSE. I ABSOLUTELY LOVE THE CARPET. GREAT JOB.
Description of Work: PURCHASED RUGS FOR MY LIVING AND DINING AREAS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,200

ROCCO D.
06/2004
5.0
doors
  + -1 more
WORKER ARRIVED ON TIME AND INSTALLED BOTH DOORS IN TIMELY FASHION. WORK WAS SATISFACTORY.
Description of Work: PURCHASED TWO STORM DOORS AND HAD THEM INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2004
4.0
roofing
  + -1 more
IT TOOK A LITTLE LONGER THAN I THOUGHT FOR THE MEN TO FINISH UP THE JOB. I WAS EXPECTING A PHONE CALL BEFORE THEY ARRIVED.
Description of Work: I HAVE BEEN IN THE HOUSE FOR OVER 30 YEARS AND IT WAS TIME FOR A NEW ROOF.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,600

DENISE C.
06/2004
4.0
carpet installation
  + -1 more
THE CARPET WAS INSTALLED ON THE DAY SCHEDULED. THE MEN WERE VERY POLITE AND RESPECTFUL. I WAS PLEASED AT THE TIME OF INSTALLATION, BUT NOW I'M NOTICING SOME OF THE RUG NEAR THE WALLS ARE UNFINISHED. SOMETIMES IT TAKES A FEW MONTHS BEFORE NOTICING LITTLE DETAILS.
Description of Work: ORDERED THE CARPET FOR THEN ENTIRE DOWNSTAIRS WHICH INCLUDES; 2 BEDROOMS, LIVING ROOM AND DINING ROOM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

5342 W BALTIMORE PIKE, Clifton Heights, PA 19018

www.homedepot.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Carpet Sales and Installation,
Roofing,
Rentals - Equipment,
Windows,
Fencing,
Appliance Sales and Installation,
Finished Carpentry and Woodworking,
Water Heaters,
General Remodeling,
Garage Doors,
Flooring Sales and Installation

FAQ

HOME DEPOT is currently rated 4.2 overall out of 5.
HOME DEPOT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: SALES/INSTALLATION OF CARPET AND FLOORING, KITCHEN & BATHROOM CABINETS, AND DOORS.

Contact information

5342 W BALTIMORE PIKE, Clifton Heights, PA 19018

www.homedepot.com