DAMAGE CONTROL INC

My neighbor watches the house; he found the heat was off and water was on the floor. I called them and they came right out. Three men came out and had their ID right there. They had equipment to dry out the home. They were unbelievable. It took them about a week and a half to dry out the home. They found that the water line in the fridge froze and broke the filter, so the water line kept running. They put a lockbox on the house for my convenience. I've been nothing but pleased with them.

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The job was started when agreed on. work was carried out with a minimum of disruption. we were kept informed of details and progress. cleanup was complete when job was complete.

I called and got an answering maching. Was called back in minutes! They were prepared to come out immediately. Since it was night-time, I figured I could wait until morning and regular work hours. He said he would be here at noon. He had told me on the phone that the job would require a $1,500 deposit. Having been flooded out 3 times before, I thought this price was more than reasonable. He arrived right on time. He went down and measured the area, see what needed to be removed, etc., and determine an estimate for the job. He presented me with a contract that said "The job would cost NO MORE THAN $1,608.21." So, after the $1,500 deposit, I was looking at no more than $108.21. He said this protected me in case he hadn't made an accurate estimate. He said the workers would be here at 9 the next morning. The next morning, the men called at 8:30 to let me know they would be there in a half hour. They arrived right on time and set to work immediately. They were very careful with my house when removing damaged stuff from the basement. I did not have an easy exit, so they had to go through the living room to the front door. They didn't make any mess or bang things around, etc. They were done in 4 hours. The lead man took me downstairs and explained the work. It turned out that when some of the damaged items were moved, they found that the area needed to be clean and sanitized was larger than expected. This is where the "NO MORE THAN" clause really came in handy. They had also cleaned about 20 items that were plastic (non-porous). I was thrilled with their work. In the last flood, I had had Stanley Steemer in. They charged a lot more. They were surly. And they charged a lot more. Just today, I received an Evaluation Sheet from them. They really care about their work. I highly recommend Damage Control for this kind of clean-up. They were prompt, honest, accurate, and careful.