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Brothers Carpet Cleaning Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Brothers Cleaning specializes in residential carpet, area rug and upholstery cleaning, as well as full-service commercial cleaning and janitorial services. We have served Eugene, Springfield and surrounding Lane County OR areas since 1973. All our carpet techs are nationally trained and certified with yearly accreditation. We are the only IICRC certified carpet cleaning company in the area, showcasing our dedication to a higher standard of care. Our awesome, 5 star reputation is built on professional and impeccable cleaning. When you hire Brothers Cleaning Services, you are recruiting a highly qualified and well-trained cleaning team.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, & upholstery cleaning. Pet stain removal. Odor control. Scotchguard protection. Area rug cleaning in our new rug plant.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 143 reviews

Beth H.
08/2016
5.0
carpet cleaners
  + -1 more
Great. Showed up on time and did a great job. Stains, dirt and wear all gone. Jeremy was terrific. He also let me know at the outset the actual price, which I had expected to be a little higher than the quote since the quote uses "standard room size" and I have a really large family room and two extra long hallways. So no surprises there either.
Description of Work: Four rooms, hallways and stairs. Deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Brothers Carpet Cleaning Inc
Awesome! Thank you for leaving us a review of your experience.

JAMES M.
03/2016
5.0
carpet cleaners
  + -1 more
Grade of A Plus. Scott Stedman was both our estimator and carpet cleaning tech. Our rugs had some tough spots after training a puppy we got six months ago. I think you know what I mean. We also have another dog that enjoys tracking mud into the house when it rains. Scott out did himself getting the spots and stains out of the carpets, they look great, and we opted for the Teflon Treatment, which was free, as the result of a "special" Brothers was offering. Scott is very professional, knowledgeable, and prompt. Brothers equipment is top notch and that really makes a difference. We will Have Brothers back the next time we need our carpets cleaned, they are not high pressure or trying to sell you things you don't want. That is very important to my wife and myself.
Description of Work: Clean carpets in 3 bedrooms, stairs and 2nd floor landing. Teflon Advanced carpet care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Brothers Carpet Cleaning Inc
Well, you hit the nail on the head when you describe Scott and his amazing ability to get touch stains out of carpets. Thank you for sharing details with us and we do appreciate you business!

Patricia V.
09/2015
5.0
carpet cleaners
  + -1 more
This was one of companies recommended by our carpet installer. We were concerned about both professionalism and residue/allergy issues given bad experiences we have had in the past. Brothers uses green products. Scott was very professional and fast and did an excellent job of extracting the water and not leaving any residue or odor of any kind. Very good experience.
Description of Work: Carpet cleaning of 2 year old carpet. We have cats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Brothers Carpet Cleaning Inc
Thank you for taking time to comment on our professional carpet cleaning. We're glad you were happy with our service and we look forward to serving you in the future.

Mike P.
07/2015
5.0
carpet cleaners
  + -1 more
It went VERY well!! I highly recommend Brothers, not only for their professional employees, but for the quality of the job done. Gary arrived promptly at 8 a.m. and was done by 10:30 (much earlier than I expected, considering the size of the area I wanted to be cleaned. The carpet looks almost new (there are a few small spots where the carpet had been bleached - nothing anyone can do about that), and I couldn't be happier with the work he did. I will recommend Brothers to anyone who asks!!
Description of Work: Cleaned 505 sq. feet of carpet in a split level home, including 16 stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Response from Brothers Carpet Cleaning Inc
Your experience is similar to others here who have used our carpet cleaning service. Gary is a true pro and we're glad to hear how well he took care of your cleaning needs.

Terrye E.
07/2015
5.0
carpet cleaners
  + -1 more
Wonderful experience. Scott was friendly, competent and fast. I was thinking about replacing the 30 year old Berber carpet in the living room, but after Scott cleaned it, I have decided to save my money for now. It really does look good!
Description of Work: cleaned the carpets in the living/dining rooms as well as a hallway and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Brothers Carpet Cleaning Inc
Thank you so much for sharing your experience. We appreciate your business and look forward to serving you in the future.

Margaret B.
04/2015
5.0
carpet cleaners
  + -1 more
The provider was very professional, punctionual, cheerful and energetic. The job took about three hours.
Description of Work: cleaned basement carpets, and area rug and washed 99 chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Brothers Carpet Cleaning Inc
Your comments just about say it all. Professional, punctionual, cheerful and energetic! Yes, that's us.

Wallace C.
04/2015
5.0
carpet cleaners
  + -1 more
We received a helpful appointment reminder phone call the day before the service was scheduled. Scott arrived on time and presented himself very professionally. He took great care to protect wall corners where hoses or equipment could cause damage. After measuring the area to be cleaned, he set up his equipment very quickly and proceeded with the cleaning process. The final result was excellent. Our old carpets looked almost like new. This was the best experience we've had with any carpet cleaning company over the years. Thanks for a job very well done!
Description of Work: Wall to wall carpets in two bedrooms, hallway, living room and dining room were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.25

Response from Brothers Carpet Cleaning Inc
We appreciate you sharing your experience. Our professional Certified Carpet Cleaning Technicians are always learning--always trying to go the extra mile for our clients.

Neda A.
01/2015
5.0
carpet cleaners
  + -1 more
They cleaned our carpets, did a great job. We have used them for years, they are prompt and everything is very professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Brothers Carpet Cleaning Inc
Thank you! It's customers like you that have made us so successful.. We appreciate your business.

Robert H.
01/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Scott, with Brothers Carpet Cleaning, Inc. has been cleaning our carpets for the past five years. Prior to finding Brothers, I had tried three other companies....I had tried three companies because I couldn't find a company that had actually gotten my carpets clean so I had no choice but to keep trying to find a company that did a good job and made me happy with the results. I was throwing away my money with those other carpet cleaners and feeling like I had been ripped off.....not with Brothers. A deal is not a deal if they don't do a good job! Scott, with Brothers Carpet Cleaning, shows up on time, I am comfortable having him in my home, and does a great job! .
Description of Work: Cleaned 665 square feet of carpeting and applied carpet protector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

Response from Brothers Carpet Cleaning Inc
We appreciate your comments and will make sure Scott hears about how happy you are with his efforts. Scott prides himself on being a true professional and going the extra mile to make sure his customers are happy & satisfied. Thank you again.

Tana W.
01/2015
5.0
carpet cleaners
  + -1 more
GREAT JOB. We were sooo pleased eith both the customer service and the job. Scott was here about 3 hours and all looks like new now! Will not wait so long to call again. Highly recommend Bothers and request Scott!
Description of Work: Clean stained carpets and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Brothers Carpet Cleaning Inc
Thank you for your kind words about our carpet cleaning service. We appreciate your business and look forward to serving you again in the future.

Patrick W D.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Brothers was quick to schedule and very punctual. The man they sent was very professional---he answered all of our questions and gave us a real square-foot quote before beginning work. He set out protective pads to keep our wood floors clean as he prepared to clean our carpet, and he worked tirelessly until the job was done. We had our carpets steam cleaned, which was an excellent choice because there was no residual chemical smell, and the carpets dried very quickly even for a rainy day (he also used his own blower fans to facilitate drying while he worked elsewhere in the house). I would use them again and recommend them to my friends.
Description of Work: Cleaned wall-to-wall carpet on staircase and second floor. Cleaned around large furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Brothers Carpet Cleaning Inc
Thank you so much for taking time to share your experiance in detail. Our Carpet Cleaning Technicians are true professionals. They always take time to be detailed in the cleaning of your carpet while protecting your belongings. And, there are no surprises. We only charge you fior the actual square footage cleaned and you know what the cgarge will be BEFORE we begin work. Thank you again.

Irv B.
10/2014
5.0
carpet cleaners
  + -1 more
Excellent service, professional, friendly
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Brothers Carpet Cleaning Inc
Thank you. We are glad you are happy with our service and look forward to servibng you in the future.

Joe I.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The carpet cleaning technician, John, was on time and very professional. He listened and addressed all my questions. The work he did was fantastic. I recommend him & Brothers Carpet Cleaning and will continue to use them. I have used them for about 10 jobs and they continue to satisfy my carpet cleaning needs.pr
Description of Work: Cleaned carpet in my rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Brothers Carpet Cleaning Inc
Thank you for your comments. John is one of our newer Certified Carpet Cleaning Technicians. It's nice to hear how effective and professional he was for your carpet cleaning needs. Repeat customers like you are the KEY to our success.

Judy C.
10/2014
5.0
carpet cleaners
  + -1 more
We worked with Scott Stedman. He was quick to respond to our inquiry with a bid. He arrived on time on date set. Scott is easy to work with --courteous and efficient in his work. Carpets were cleaned well. Really positive experience.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Brothers Carpet Cleaning Inc
We appreciate your comments reegarding Scott and our carpet cleaning service. We look forward to serving you again in the future.

Debra O.
09/2014
5.0
carpet cleaners
  + -1 more
Scott was our technician. He arrived promptly, we left and returned 1 1/2 hours later and everything looked great. Scott was professional, friendly and explained everything really well. The work was great!
Description of Work: Cleaned the carpet in traffic areas and cleaned love seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Brothers Carpet Cleaning Inc
Thank you for letting us know how we did when we cleaned your carpets. Carpet Cleaning Technician Scott is a true professional and we appreciate knowing how well he took care of your cleaning needs.

Martin F.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
We bought a house and I wanted to get the carpets cleaned before we moved in, which was a short time frame. The receptionist worked me in on the day I needed and the technician came in early to make it happen. He showed up on time, went right to work and cleaned 3 rooms and 46 stairs. The carpets looked great when he finished and afterwards. We also had Brothers clean the carpets at the rental we were in, 3 bedrooms. There was a miscommunication on the scheduled time, but totally understandable. The technician was very polite and worked quickly and efficiently. Those carpets looked like new when he was finished. We will definitely use them again.
Description of Work: We had carpets cleaned in 2 houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Brothers Carpet Cleaning Inc
It's always great to hear how our carpet cleaning has taken care of your needs. We appreciate the opportunity to serve you and hope we can be of service in the future. Thank you again!

Carole P.
07/2014
5.0
carpet cleaners
  + -1 more
Scott arrived on time. Answered all questions and explained what we could expect. Carpets appear new color and worn areas are improved. No pet odors noticed. This was our biggest concern. Would not hesitate to call Brothers again for carpet cleaning.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Brothers Carpet Cleaning Inc
We'll so glad you are happy with how Scott took good care of you. This is how every customer should be taken care of. Thank you for allowing us to serve you.

Joe G.
06/2014
5.0
carpet cleaners
  + -1 more
They experience was very good and they were prompt. Everything went well from IO called them to the time they were finished. I had no complaints.
Description of Work: They cleaned up walk areas and they moved furniture I did not expect them to move so I thought they did a great job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Brothers Carpet Cleaning Inc
Thank you for your comments. Our aim is to always give the very best service and have you happy when all is said and done. We're glad this was your experience. We look forward to serving you again in the future.

brynn M.
06/2014
5.0
carpet cleaners
  + -1 more
right on time. did not smell of smoke. did a fine job. I called back about one heavily soiled area and they came back promptly and cheerfully and went over it a second time with great results.
Description of Work: cleaned 3 levels of carpeted house and stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Brothers Carpet Cleaning Inc
Thank you for your business and thank you for giving us a call when you noticed an area wicking back. This often happens with large spills of some kind. We stand behind our work, so were happy to come back and take care of that heavily soiled area for you.

Jacob L.
06/2014
5.0
carpet cleaners
  + -1 more
We were very satisfied with Brothers and will use them again. We called the day before and needed our carpets cleaned within the next few days. They were able to accommodate us get us an appointment time quickly, which, given our circumstances, we sincerely appreciated. The carpets looked really nice after they were finished. We also asked them to do our upholstery on a couch and a loveseat, and the pillows on both. They fit that into our appointment as well. Although we gave them a "B' on price because they are slightly more expensive than we had anticipated, we were really pleased with the quality of the work and will use them again. They are worth the money!
Description of Work: Cleaned all the carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Brothers Carpet Cleaning Inc
I'm glad we were able to accommodate your carpet cleaning needs on short notice. We appreciate you thinking of us when your carpets were in need of deep cleaning. Thank you again.

LuAnn A.
04/2014
5.0
carpet cleaners
  + -1 more
Very professional and thorough. Very friendly, from the appointment scheduler to the technicians. I've tried other carpet cleaning Companies and was never as satisfied. Will only use Brothers in the future.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brothers Carpet Cleaning Inc
Thank you for your comments. 75% of our business is from REPEAT customers like you. We appreciate your business.

Joanne M.
03/2014
4.0
carpet cleaners, house cleaning
  + 0 more
The cleaner was real professional and got right to work after bidding the job. No hidden fees and the Cleaner worked for over 1.5 hours. Carpets looked pretty good. Hard to tell, because they were damp. By the next morning, the carpets dried well and look and feel good. We will highly consider using Brothers again.
Description of Work: 3 bedrooms, hallway and living room carpets cleaned. Brothers called to see if I was interested in having the Cleaner come early. That worked for me, so the Cleaner arrived about 20 minutes prior to the agreed start time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130.5

Response from Brothers Carpet Cleaning Inc
Thank you for letting us know how we did when we last cleaned your carpets. We appreciate your flexibility and so happy to hear you are pleased with our service.

Donna P.
03/2014
5.0
carpet cleaners
  + -1 more
Excellent! We have used Brothers before and will use them again. We highly recommend their services.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Brothers Carpet Cleaning Inc
We've mentioned this before and your review in a reminder that over 75% of our business is from repeat customers like you. Thank you for the nice review. We look forward to serving you in the future!

Tricia D.
02/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Great job. Was able to handle some kid and pet stains. Looks new!
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Brothers Carpet Cleaning Inc
We're glad you were happy with our carpet cleaning service. We specialize in removing pet stains and it's nice to know our efforts were very effective for you.

Brian K.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The final cost included a 25% discount.
Description of Work: Cleaned 340 sq ft rug.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Brothers Carpet Cleaning Inc
We are excited about the completion of our new rug cleaning facility in Springfield, Oregon. We look forward to service you in the future for area rug or wall-to-wall carpet cleaning.

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

Brothers Carpet Cleaning Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Brothers Carpet Cleaning Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Brothers Carpet Cleaning Inc offers free project estimates.
Yes, Brothers Carpet Cleaning Inc offers eco-friendly accreditations.
Yes, Brothers Carpet Cleaning Inc offers a 10% senior discount.
Yes, Brothers Carpet Cleaning Inc offers emergency services.
Yes, Brothers Carpet Cleaning Inc offers warranties.
Brothers Carpet Cleaning Inc offers the following services: Carpet, & upholstery cleaning. Pet stain removal. Odor control. Scotchguard protection. Area rug cleaning in our new rug plant.
Ask for details.

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM