Dorson Jackson Construction

Everyone was wonderful. All the workers were polite professionals who take pride in their work. We were kept informed as work progressed,everyone cleaned up after themselves. I would use this company again, and would recommend it to others.

We used Dorson for a small job that involved flooring, plumbing and door replacement. He managed multiple subcontractors and served in the general contractor role, which was very convenient for me, not having to individually hire different tradespeople. He gave a detailed quote from the beginning and was always on time - he's dependable. He did a really good job overall and I wouldn't hesitate to recommend him to someone else for a similar type of project.

It went well

every thing went well. listened to us on all details and offered good advice. good people working for/with him.

Really liked working with Dorson. Very attentive to details. Punctual, good subcontractors. Very pleased with the results. Look forward to working with him on next projects.

We had a good experience with Jackson Construction. We did get a new tiled shower and we did get a new tub.

My wife and I are first time home buyers and we decided to take the rather ambitious step of purchasing a foreclosure that
needed work.  We went with an FHA 203K loan and quickly learned that many contractors won't give much consideration, as these loans require a lot of legwork and communication on the part of the contractor and the lender.  The house needed many different repairs and attempting to coordinate numerous contractors with bids, paperwork, and the specific nature of 203K estimates was something that I found daunting.  I contacted a few general contractors, most of whom politely declined or simply didn't return my calls.  I found Jackson Construction on Angie's List and have been very satisfied and impressed with Dorson from the very first call.  Dorson was incredibly prompt with returning calls, getting paperwork back and forth with the lender, and was very professional and pleasant.  Mind you, most of this legwork that he had to do was pre-sale.  203K loans require essentially ironclad estimates before approval and closing, so the entire process was quite lengthy, and Dorson stuck with it throughout the entire ordeal.  If we had not found Dorson, I am almost certain that we would not have went through with this.

After closing, Dorson had the work completed within right around 30 days.  He kept us updated with work that was done, he often sent pictures of different completed projects and tolerated my unannounced visits at the job site with courtesy.  Dorson works with people that are prompt and professional and we are very pleased with our home.    We would not hesitate to contact him for any other work that we may need done in the future.

unknown

This project is currently underway. I plan on updating this review when it is finished.
I am an engineer and in my opinion, this was a fairly complicated job. Where other contractors came out and quickly gave me a bid after a single meeting, Dorson Jackson came out to the site multiple times to truly understand what my wife and I were trying to accomplish. I didn't feel that anyone else made this level personal investment to "get it right."  When I told him that his initial bid was too high, he came out on a weekend and we worked together to figure out what we could do to reduce both the job cost and his risk/exposure of the job. 
Dorson works as prime and brings in skilled subcontractors as he needs. While Dorson is on my site frequently (and whenever I ask), so far I've also been pleased with quality & professionalism of the subs he uses.
This job required multiple city/county permits. One of the most challenging tasks was the engineering of a massive "I" beam that will span our 27" great room, replace a 17' x 20" engineered beam, and yet be totally concealed in the ceiling.  He was told several times that it wouldn't work or couldn't be done. But, he persevered and after multiple "go-arounds" with the professional engineer and the city, he came up with a really good solution that met my needs and complied with the building structural requirements. This also meant going back and enlarging all the foundation footings and pads which had already been dug! I know this was an expensive process, but Dorson has not once complained or asked me for compensation to cover these additional costs.
I'm not a very religious person, but I learned that Dorson holds a leadership position in his church. He's also raised his two sons to both be Eagle Scouts. Part of my contractor selection decision was based on personal character and finding someone that I felt I could have trust in. I definitely sleep better at night knowing that Dorson is running my job and looking out for my interests...not just his own.

Dorson gave a complete, thoughtful, and prompt analysis of the problems we face.  Most important, he had a vision of the end product a homeowner would want.

I was so impressed with how quickly he responded to my call for a bid on the work we needed done on the rental property. He called me back within 10 minutes and was at the property site within 60 minutes! In addition he was extremely professional and very helpful. as he knew exactly what needed to be done. I sincerely look forward to working with him in the near future.

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Dorson has been great to work with. From the initial phases of contact and estimating to scheduling, product selection and timely oversight of the subcontractors, Dorson was involved, interested, responsive, professional and courteous. He is available whenever I need a question answered, and made numerous visits to our job site to make sure that work is progressing as it should. His subcontractors have also been great to work with,are equally courteous and do very good work. The complicated roof and gutters were replaced a couple of weeks ago, and look beautiful. The roofers were on time every day, and on schedule despite discovering and repairing numerous areas of rot after tearing off the old shingles. Dorson insisted on using a self sealing membrane under the new shingles in all the problem areas, which should add to the roof's longevity. I am completely satisfied with their efforts. The new gutters, including downspouts with nifty clean out screens, were installed in one day. Dorson arranged for wider gutters than were original to the house. They look really good and should make for easier cleaning. We are in the middle of remodeling the first of two bathrooms. Tear-out, drywall repair, and plumbing and electrical rough-ins are done, and the shower and floor tile are just about to be installed. The subs for these jobs have been just as timely and efficient, their work done very fast and very well. All the subs have maintained a neat job site, and cleaned up thoroughly after completing their work. 

unknown

I was very pleased with the quality of work.  The cultured stone looks great.  After a period of heavy rain there was no water penetration into the basement.  The work was completed on schedule.  Mr. Dorson Jackson was very personable and easy to work with.   He thoroughly explained the entire process.  Most importantly he was very responsive to my questions and concerns during the entire process.  He promptly and satisfactorily resolved all issues.  I would use Jackson Commercial Construction again for future projects.  I would recommend Jackson Construction to others.

Dorson was very responsive and easy to work with during the whole process.  The quote was quick and thorough.  The work was done on budget.  It took a little bit to get scheduled since he is busy, but he kept me up to date on the plans.  Everything was done quickly once it all started.  We are very happy with the work and plan to call Dorson for future projects.

It was great, Dorsan came over late one evening to accommodate our schedule not his and listened to our idea.  Then we scheduled another time for him to come with his Designer and the 2 took measurements and pictures of the space, and then they went to work.  After seeing the drawings, we are excited to get started on the remodel.  The design work was spot on.  They listened to our wants and found a way to make it all fit together in the space that is allotted. It has been a great experience working with Jackson Construction.

My home has a failing foundation.  Mr. Jackson has been instrumental in spearheading a study by a structural engineer, special framing to assist in the engineering study, and excellent design work by one of his associates.  The work required to save the home from further damage will be extensive. We have heard that his work is upper end and high quality. Once financing is obtained, we plan to use him as our contractor. Hopefully will have more to write later.

At the first call for business... Jackson construction was on it.  Always checking in to make sure our needs were met.  Sending me many detailed designs and plans according to our wishes and price considerations.  Many designs came over night even.   When the bids came in the owner of Jackson construction personally over saw each contractor and organized them for us in one day.   The owner of the Jackson construction was super patient with my aging parents and their wishes.  Very kind.  The house is in bad shape and problem solved many issues.
The above figure is the bid price for an  inside/outside job remodel including labor and materials.
Here is a list of things he did that impressed me:
1.  He brought in a designer to help us with vision and help with what would sell.
2.  He brought in an inspection service to help make a list of what needed to be done before selling the house.. so the house could get a loan..
3.  He brought in a realtor that had been selling houses in the area with similar design and vintage.  This helped us with how much we should put in the house to make it sell and keep some money in our pockets. 
4.  In the bid he listed the inspection service recommendations along with the bid by columns.  It made it easy to understand. 
I had another builder check out his bid and he was amazed at the low cost and efficiency of this business.
I highly recommend Jackson Construction.  We have used them before and they never disappoint.
Jackson Construction
858 Commercial St. SE
Salem, OR 97302
503-559-0171
www.jacksonconstruction.biz

We were very impressed from the first contact with the owner Dorson Jackson . He worked with us , presenting a complete and professional out line and contract , for each phase of our extensive project. The scope of this project included a design for safe and functional bathroom for our father. using an existing closet and laundry room . We added a beautiful atrium room for exercise and were very pleased with the way it was designed to our existing home , it looks as if it was always part of the original design.

The kitchen was a complete upgrade to tile , counters windows and cabinet finishes. Dorson is vey focused on every detail, and will only accept the very best esthetics as well as function.

He has chosen the best work crews who, are also efficient and focused on the details. The crew members were respectful , clean in working and left the job site in good order each day!! Dorson came to check on the work every week several times to ensure that everything was done correctly , and began each work day with communication with the crews . There was every attention to our concerns, and outstanding respect for our home. Home remodel is messy, and when a company cares to do all they can to keep it organized and as clean around it as possible it is a pleasure!

The time line we had to work with was very exact, and every detail was outlined so that no delays would get our project off track.

I worked in the design industry for 10 years , and this experience with Dorson Jackson was excellent.

The integrity and respect for his crews and customer is outstanding and unusual in today's market.

Great job! I was thinking the construction company would call to send someone for a bid on the project, but that was my mistake. I called afterward to check on getting someone to come.

They visited us, discussed our desires and preferences and measured everything.  They told us what we would get for the Angie's List special price and what it would cost for construction drawings.  They sent a preliminary drawing, which we edited, then sent a final drawing.  We feel we got a great deal, they were highly professional, and very helpful with suggestions and recommendations.

Dorson was excellent to work with throughout the process, from initial scoping to project completion.  Always available via e-mail, text or phone.  His crews were always prompt and considerate of our home, and did an excellent cleanup after finishing each stage.  We were able to participate in the process as much as we liked, which help control the cost while giving us the final choice on fixtures, paint, etc.  We are very pleased with the final project and would definitely use this contractor again should we have further needs.

Overall, we were very happy with the work provided by Dorson and his subcontractors.  We did the demo of the kitchen ourselves, and he then had subcontractors install the cabinets, level the floor (so we could install our new flooring), and the granite counter top.  We had originally planned on having formica counter tops, but the subcontractor that did the work did not install them correctly.  Dorson was attentive to our concerns about the installation of the formica, and allowed us to upgrade our counter top to granite instead (we did not have to pay for the formica due to the fact that the subcontractor installed it incorrectly). 
If we had any concerns with the work done by the subcontractor, Dorson was available and prompt in coming over to our house to assess the work himself-- he then contacted the subcontractors to come back out as soon as possible to fix the issues.  He was there to introduce us to the subcontractors before they started the work, so we new who were working with, and would stop by to check on the progress and quality of the installation.  He was easy to get in touch with, and promptly returned or emails/texts/phone calls.
We really enjoyed working with him, and would work with him again in the future!

Very well.  There were very few delays and that was primarily due to shipment delays, however we were well informed of these delays.  The workers were respectful and patient with our situation as well.  They made appropriate recommendations for equipment and the care of the equipment.  They were very efficient at removal and disposal of old toilet, sink, and tub, boxes and cartons of new equipment.  The clean up of the areas utilized for the work they had to do.  They had to uninstall and dispose of a hydrotherapy tub, and do plumbing for new tub and toilet and sink.  They also remounted a cabinet and lighting fixture that is appropriate for the bathroom.